Originally Posted By BlazesOfFire I called today to get prices for various hotels for my annual birthday stay in December. Usually, I end up talking to somebody who is really nice, and seems truly excited you called. Other times, i'm talking to someone who just does not want to talk, and gives as little information as possible. I asked questions about the room locations at Contemporary and this guy either did not know what he was talking about, or maybe I just never heard of tower room @ Contemporary "facing the concourse." I am taking the room anyways, cuz I want a Tower room, but hopefully when I call next time, the person can give me more details. The time before last, I called and the person said they havent even been to Florida before, and most of his coworkers have not either. It is hard to ask people certain questions, when they barely know what youre talking about. I don't know...maybe Im just bitter that I applied for the Disney Reservations here in Tampa a little over a year ago and wasnt even given an interview when I know a lot about the Disney resorts, and here I am always ending up talking to someone who can't tell me much about a resort I havent stayed at before, except what they read at the computer screen. Just wanted to comment about that, as I am sure I am not the only one who has experienced a not-so-pleasant time calling Disney Reservations.
Originally Posted By LuvDatDisney Disney has had tremendous turnover at CRO/WDTC call centers in Orlando, Tampa (and less so at the soon to close one in Kansas City)due to poor working conditions, quotas for sales -- which discourage friendly interaction with guests who may need questions answered, and the whole new Destination Disney system, which is designed to know everything about you.
Originally Posted By smeeeko Hi.. I don't work for Disney or CRO but I have been to the Contemp' a couple times.. sounds like you got a nice room (I've never stayed at any of the monorail resorts)! From what info you gave in your post: << tower room @ Contemporary "facing the concourse." >> it sounds to me like you got your tower room but it's facing inward rather than outward to a view??
Originally Posted By smeeeko Hi.. me again. I thought my answer didn't make much more sense, so to clarify I got my "Passporter WDW" to take a look.. and yeah, according to the guidebook, there are some 1,041 rooms set up in the A framed building. The rooms face inward to the concourse (where the Monorail passes through) and then you will have some kind of view from your actual room.. Your room faces the concourse when you are walking out of the room. I would definitely call CRO or someone back to get clarification and finalize any special requests you may have. I think that perhaps this person was definitely new and wasn't quite familiar with the place they were actually making your reservation for.. If they were in the Tampa office, it's quite possible. It's a bit of drive from there to WDW,but you'd think they'd have all the info right there.. charts and stuff. Unfortunately I do not have that myself. Now if you were staying at AKL, I do have my maps from that.. =)
Originally Posted By BlazesOfFire Ive stayed at the contemporarybefore, but i asked baout the new room categories, because there is 1: tower room facing MK, and 2: tower room NOT facing MK. Ive stayed at Disney sooo many times and Contemporarys my favorite, just expensive, so its a real treat to stay there, but I wanted to know where the room was facing because I want to wake up on my birthday facing the castle! LOL
Originally Posted By beamerdog For some general comments on the Contemporary rooms: <a href="http://allearsnet.com/acc/faq_con.htm" target="_blank">http://allearsnet.com/acc/faq_ con.htm</a> For photos and a resort map: <a href="http://allearsnet.com/acc/g_contm.htm" target="_blank">http://allearsnet.com/acc/g_co ntm.htm</a>
Originally Posted By BlazesOfFire Thanks but Im trying to explain - I know my way around WDW resrots, especially the contemporary. I kow that there are now two split room categories for the Tower rooms, One facing the MK and the other is not, so I asked which way the Tower room he gave me is facing and he said the concourse.
Originally Posted By beamerdog duh ;-) Yup, I've had the same problem - sometimes the CR is fabulous and sometimes you want to stab them thru the eye with a pencil. I thought that there would be a price difference for a MK view, but when I tried online, I couldn't see one. If you're still concerned maybe you could look on the map and request a range of room numbers to guarantee your view. But since you've stayed there before you probably have that one figured out. Hope your room wish comes true!
Originally Posted By Kennesaw Tom I wonder if you can call the resort and do the room request or perhaps they can tell you what rooms to choose from?
Originally Posted By BlazesOfFire We are calling back tonight and requesting an MK room view, I hope my room wish comes true too! Thanks! Id love to wake up to see the MK on the morning of my birthday!
Originally Posted By Crazy4WDW I've only ever stayed at the Contemporary once in a tower room. We had a MK view and it was awesome! There's nothing like the lights on the castle at night. I ended up sleeping with the drapes open! The only other choice was the Bay Lake View. Let me explain it this way . . . if you're taking the resort Monorail from MK to the Contemporary, the rooms in the tower on the right side as you pass into the hotel face MK, the rooms on the left side of the tower face the lake. If you look up at the rooms as you come into the tower you'll see that all of the doors of each of the rooms face the interior of the hotel. If you want a MK view, ask when you check in. One thing to keep in mind, if your room in the tower is above Chef Mickey's, either the MK view or the lake view, you may get woke up early by all the singing at breakfast! If you're a light sleeper, this may not work for you. When you check in ask for a room that is above the shops. They are much more quiet.
Originally Posted By BlazesOfFire Ive stayed on the MK side before and these are my favorite rooms of all of WDW now! I know how it is here, its my favorite hotel, all I wanted to know is which side my room was going to face because i have heard that the two views were becoming two different room categories.
Originally Posted By BlazesOfFire im also adding that its my birthday, so hopefully we will get what I want!
Originally Posted By Crazy4WDW What a great birthday treat! The Contemporary is my fav resort! When were were at WDW in September, we got to see one of the new model rooms with the new decor. They are very fab!
Originally Posted By BlazesOfFire Havent been there for the new decor, but am anxious to see it. It really is a birthday treat and I am so excited! 31 days to go till I get to see the Contemporary and MVMCP again!!
Originally Posted By Crazy4WDW BlazesOfFire ~ There's a wonderful young man that works as agreeter at the Contemporary. His name is Spencer. He's the one that showed up the room. If he's working while you're there, ask him if he has time to show you the model room. He's a big Epcot fan. I have to say, although I really like the new decor, very metro New York, I still like the crazy colored decor that is in the rooms now.
