Return items purchased at Disney World?

Discussion in 'Walt Disney World News, Rumors and General Disc' started by See Post, Jan 1, 2009.

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    Originally Posted By AtlantaFan

    I a home and need to exchange/ return a t-shirt purchased at EPCOT Center. Anyone know how to accomplish this task?
     
    #1 See Post, Jan 1, 2009
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    Originally Posted By AtlantaFan

    I a home and need to exchange/ return a t-shirt purchased at EPCOT Center. Anyone know how to accomplish this task?
     
    #2 See Post, Jan 1, 2009
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    Originally Posted By kennect

    Contact guest relations at WDW and let them know about your problem...Certainly they can direct you to who you need to get in touch with...
     
    #3 See Post, Jan 1, 2009
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    Originally Posted By Disneymom443

    Unfortunately, you can no longer return them at the Disney Stores. So you'll have to return them back to Epcot. Like kennect said, you can call the number on your recipt and they will give you the address for returns.
     
    #4 See Post, Jan 2, 2009
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    Originally Posted By AtlantaFan

    N luck. Called a couple Atlanta D Stores and they said they no longer accept returns from the parks. Grrr. Whats next?
     
    #5 See Post, Jan 2, 2009
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    Originally Posted By Spirit of 74

    Weird situation ... when Children's Place owned the stores you could return park merchandise to them ... Disney buys them back and now you can't? Seems like typical dumb Disney policy.
     
    #6 See Post, Jan 2, 2009
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    Originally Posted By Mr X

    You'll have to mail it, I guess.

    Is there something wrong with it? If so, I would think they should cover the shipping and send you a replacement.
     
    #7 See Post, Jan 2, 2009
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    Originally Posted By AtlantaFan

    Does anyone have the mailing address for WDW merchandise?
     
    #8 See Post, Jan 3, 2009
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    Originally Posted By A Happy Haunt

    I found a 407-363-6200, it's the # to shop. Perhaps they have info to return?
     
    #9 See Post, Jan 4, 2009
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    Originally Posted By kennect

    ATlanta, Call Guest Relations as has already been suggested...
     
    #10 See Post, Jan 4, 2009
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    Originally Posted By jkayjs

    The return policy is outlined on the back of your receipt. I don't think it covers returns from home. It includes the phone # above so I'm sure you can get that info.

    Good luck.
     
    #11 See Post, Jan 4, 2009
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    Originally Posted By jkayjs

    The return policy in on the back of your receipt, I don't think it covers returns from home tho. The # above is on the front of the receipt and I'm sure they can advise you on the process.

    Good luck & hurry you have 90 days to do this.
     
    #12 See Post, Jan 4, 2009
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    Originally Posted By jkayjs

    Sorry for the double posts. After submitting the 1st one it didn't show up untill I did the second. Weird.
     
    #13 See Post, Jan 4, 2009
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