EPIC guest fail=CoP evactuation/CM losing it

Originally Posted By HMButler79

This is what i DON'T miss about working the parks! Guests are just there to give CMs panic attacks!

<a href="http://www.youtube.com/watch?v=sHHQnZD9fZ4" target="_blank">http://www.youtube.com/watch?v...QnZD9fZ4</a>

 

Originally Posted By Kennesaw Tom

I agree that cast members should not be speaking louder than the sound track in CoP. But, as far as folks walking out of the theaters goes, CoP was not intented to be a prison. If guests aren't enjoying the show why can't they leave? Leaving a show or movie that your not intrested in is a universally accepted practice. Even I have walked out of movies before. And it is not the guests fault that exiting CoP is shutting down the ride or making scenes restart. They just want "out". Why not let them "out"?

This is when a Disney manager takes cast members aside and explains that Walt never intended CoP to be a prison.

 

Originally Posted By Mickeymouseclub

I can see argument for both sides. If any other ride was in motion would you be allowed to just get up and exit? Not to mention how rude this is to everybody that is obeying basic safety spiel and now they have to sit longer to wait everytime for it to reset. It does not automatically reset immediately. I am sure the castmembers are required to verify it is safe to continue the movement and re-start. I know they also have continual shutdowns on the PeopleMover because somebody decides to stand up or throw their trash out. This requires 2 castmembers to run thru the entire ride circuit to guarantee safety everytime, thus shutting it down frequently. Once again inconveniencing the guests that have listened to and obeyed the safety spiel.
The attention span nowadays is not conducive to running a theme park apparently unless the guest is buckled and harnessed! I will hope to appreciate as much as I can on my next visit because this behavior in a lawsuit mentality only foresees the end of CoP and probably PM.

On the otherhand the castmember sounds desperate and it would have been almost scary to remain seated!

 

Originally Posted By ADMIN

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Originally Posted By HMButler79

""This is when a Disney manager takes cast members aside and explains that Walt never intended CoP to be a prison.""

No, THAT's when Disney managers give you the evil eye and explain to YOU what you have just done and the attractions safety procedures. LORD.....Please dont do to MK and save the CMs from you jumping out of something moving...

 

Originally Posted By HMButler79

oh yea, and i'll just throw in the part where Coordinators and or Managers ESCORT you out of said attractions and MAYBE call security. But go ahead! Jump outta a Doombuggy anytime! Would LOVE to see you handle one our Maids/Butlers AND our Coordinators and the wrath that would come down on you. BWhahahahahah.......

 

Originally Posted By Jim in Merced CA

This is an unfortunate situation. Clearly, the cast member is frustrated beyond belief.

And the guests are just being so weird. He keeps saying please remain seated, and they just keep getting up and leaving.

Remember the days when people would just go in to the theatre and sit down?

I don't think it's grounds for termination and think he could probably be talked to.

 

Originally Posted By standor

Once an attraction starts then guests should neve get up and leave. Most of Disney attractions move and people will get hurt or die.
WHY ARE PEOPLE SO STUPID????

 

Originally Posted By Mickeymouseclub

HMButler should be working the CoP spiel! I swear everytime I enter and sit down I immediately think of the castperson that was killed when this was at DL. And I think of how this must have been beyond heartbreak for Mr. Disney. Isn't that why it was moved across the country?
I guess if they had one of those 50's warnings circa Monster Movies....Warning You will not be allowed to enter after it begins or leave the theatre and you will be scared out of your mind with the final stage set. So sit down & buckle up!

 

Originally Posted By vbdad55

These people should be escorted to the nearest exit.... I too am sick of STUPID.

 

Originally Posted By Mickeymouseclub

Just looking at that clip and listening to the hysteria...is just pitiful. Part of the blame should be focused on the Disney Corporation. I notice it is so old and rundown looking in the beginning of the show and nothing has been updated. I don't blame people for thinking it must be not interesting enough to sit thru. If I was not so familiar with the show I probably would be be tempted to leave also.
Who wants to take bets on this attraction being shuttered very soon after the Holidays?

 

Originally Posted By tonyanton

The cast member that was killed at DL's carousel theater when "America Sings" began showing there. Apparently the theater rotated the opposite way of CoP which led to the tragic fatal mistake of that cast member. Also, this was about 1975, so Mr. Disney was gone almost ten years.

CoP was moved to Florida as the original sponsor General Electric (GE) wanted the show to be seen by a new audience at the Florida park.

 

Originally Posted By Goofyernmost

>>>I immediately think of the castperson that was killed when this was at DL. And I think of how this must have been beyond heartbreak for Mr. Disney. Isn't that why it was moved across the country?<<<

That didn't happen when it was CoP. Cop had already moved to Florida and (working from memory here) I think the building had become "America Sings" or something like that. Walt was already long dead.

It is a a very good argument for keeping the audience seated though. I have seen idiots leaving at all different stages of the show. If they had a CM riding the show all the time I would think they could set it up so only the CM could open the doors so if anyone had a GOOD reason to leave in the middle they could be let out safely. The last few times, at least, they left before the show started. Right out the door! No wonder the public thinks they can do that as well. Otherwise, they got on the ride and they won't die if they have to sit through it anymore then they do during HM or PoC.

Leaving at any other point is self-centered, dangerous, rude and stupid.

 

Originally Posted By Goofyernmost

Tony...it looks like I was typing while you were posting. Sorry!

 

Originally Posted By juicer

As a former attractions CM at Disneyland from the late 80's and 90's - I completely understand his frustration. When I worked dispatch on Pirates - after dispatching a round of boats we would monitor the close circuit television screens of camera's located throughout the attraction. One camera was located right before the first drop (by the "dead man tells no tales" scull). Young teenage guests would want to stand right before the safety gate would open. OMG - the ceiling clearance is really low and there is a chance they can get knocked off the boat! Once a boat of teenage boys would not sit - Calmly and clearly - I announced "For your safety, please remain seated" - They would not. So I had to hit the emergency stop button and again said to them "Please..For your safety, please remain seated" - the boys looked at the camera and gave me the finger - By this time the boats at the load position are backing up - I calmly said that if they didnt sit down we would have to call security. They finally sat -just after I took off the emergency stop function and the boat was going down the drop, they stood up! Security was waiting for them at the end of the ride. But I do know I did all I could do - so if they did get hurt - it was their own fault.
My only gripe about this CM at CP is that he should not of raised his voice. But I felt his frustration.

 

Originally Posted By Mickeymouseclub

Wow don't know how my mind made up that story. Thanks for clearing it up cause it always bothers me.
Seriously how can anybody have respect for this attraction or the castperson working if the Disney Corporation does not show respect or love or care or basic maintenance. It is Disney that should be to blame as well as guest behavior. I want this to continue to be a part of WDW but a little update with the curtain/stage;please.

 

Originally Posted By HMButler79

ha juicer, yep, we never had anything like that happen at our Pirates on normal days but i heard the Grad Night Pirate stories. All our guest drama happens at Mansion. You'd pull your hair out there as a CM.

 

Originally Posted By juicer

Actually I did work Mansion (I was trained to work attractions at NOSquare/Critter Country. My favorite guest situation was while working Mansion on a really slow night - I was going to my next rotation position on Load 1 (Loading guests on the Doombuggies) - I was walking from lift 1 through the hallway and saw 6 goth teens sitting on the floor just starting a seance. I let them know that they had to stop what they were doing, proceed to the doom buggies or I will get security. They muttered some names and got up and got on the ride. I still laugh to myself about that!
We should have a thread about us former CM's and our guest stories.

 

Originally Posted By Kennesaw Tom

<a href="http://www2.iccsafe.org/states/newyorkcity/Building/PDFs/Chapter%2010_Means%20of%20Egress.pdf" target="_blank">http://www2.iccsafe.org/states...ress.pdf</a>

US Laws regarding egress of buildings.

<<Accessible means of egress: A continuous and unobstructed way of egress travel from any
accessible point in a building or facility to a public way.>>

 

Originally Posted By Mickeymouseclub

Egress the antonym of ingress,if you are looking for an explanation of the above.

Are you saying Disney is not following New York Building Codes?