Originally Posted By amazedncal2 We were in DL around the end of April and went to City Hall to fill out a few compliment forms. We try to remember names through out our stay and then stop by City Hall on our last day. When we went last week, the CM at City Hall said they no longer have those forms and she handed us a card with a few email addresses on it. She said the compliments go to Guest Communications anyway. I liked the form because it asked for the date, approx. time, etc. This way, I have a feeling they are just going to get a bunch of "Dave at Space Mountain" compliments and no one will know which Dave. Anyway, if this is the new policy I thought I'd mention it here and save you guys the wait in line at City Hall Oh..........the address was just the disneyland.com and "contact us."
Originally Posted By threeundertwo When I was there at the end of May they had the full form to fill out.
Originally Posted By ssturgeo I have nearly always emailed guest relations with my compliments...always receive two responses...one that they received it, then another one addressing that particular compliment, etc. Lines at City Hall are sometimes too long...easier to email when I get home. I always include the date, time, Cast Members name, etc., etc.
Originally Posted By NJ AP What's the email address? We use the form as a way of formally thanking CMs who go out of the way to make us feel special. I always feel as if they end up in a circular file as I never hear back from Guest Relations. Thanks!
Originally Posted By Jim in Merced CA I think it would be cool to have a kiosk in City Hall, to allow guests to key in their comments -- good or bad -- right there on the spot.
Originally Posted By amazedncal2 Not that the address in post #6 isn't also correct but the address they gave me was the one I posted in post #1 We have never heard back from guest relations, whether we filled out the form or posted comments online. Hmmm, I'd go with sturgeo's address, the one they handed me looked pretty generic. The CM was also quite uninterested that we had a positive experience. Then again it was on a day of AP Nemo Previews and the person before us was pretty cranky about that. Maybe we put her into shock by being nice and all she could manage to do was hand us a print out of an email address
