Originally Posted By Spirit of 74 That's what I wonder ... because it seems people have figured out that one of the best values (by far) on the DDP quick serve menu is the ribeye steak at Coronado's Pepper Market. Instead of cheap chicken fingers, pizza or even quality stuff like at the Land's Seasons Food Court, you can get what amounts to a $21.99 steak dinner as a fast food meal and not table service. The problem is, it seems that no matter what you buy at Pepper Market if you have th DDP you automatically get rung up as having gotten the steak. This happened to my family today and was witnessed happening to EVERY guest being rung up on the DDP. Since Coronado's food operations are not run by Disney, one must wonder if they are getting more $$$ from the Mouse for 'selling' all these steak dinners (even if they're salads, sandwiches, stir fry, nachos etc ...) It sure seems like something is up ... and that the folks at CSR are blatently stealing by ringing up the maximum orders for every person, even if the actual check is much less. Thoughts? Knowledge?
Originally Posted By SuperDry No personal knowledge on this issue specifically, but it would not surprise me in the least. Setting aside the notion of theft or stealing, this sort of thing is rampant in business these days and results in all sorts of odd results.
Originally Posted By BlueOhanaTerror Good observation. I think this is something you should definitely report.
Originally Posted By vbdad55 Is it a totally owned Disney eatery ? If so the money is at least staying in house - but I would be concerned about 1 of two things: 1/ the management there is overstating expenses to either show a larger profit margin for the place ( recignition etc)- or the poitential for cooking the books so to speak 2/ someone is using expense / revenue ratio's to either show a negative or positive outcome of the DDP - depending on what side of that plan they support. either way - very bad as most POS registers these days also control inventory - reordering etc- which is why entries need to be correct. If you see someone selling steaks cheap out of the back of a truck on 192 -- beware !
Originally Posted By vbdad55 sorry - I somehow missed this is not owned by Disney if the first post -- I would say this is a serious issue
Originally Posted By gurgitoy2 Do the outside vendors have to give Disney the totals at any point? I mean, would Disney see that nothing but steak dinners were sold...all day? That would make Disney (I would hope) take serious notice and question them. Or, is this data Disney does not see?
Originally Posted By MrDisneyGeek it could also simply be the agreed apon sku for the DDP charge for them.
Originally Posted By MPierce >> it could also simply be the agreed apon sku for the DDP charge for them. << Wouldn't they need a seperate sku for inventory purposes? That sure sounds like someone is padding the books for some reason. I would be interested in finding out what Disney's response to this matter is. Do you plan on taking further action Spirit?
Originally Posted By magnet Were they ringing up steaks every time for DDP? If so, then it's probably standard procedure. I'd be a little more concerned if it was just every so often, but then again they might just be world's dumbest criminal material. That's potentially some serious fraud. Nail their fannies to the wall! By the way, does anyone have kind words for Maya Grill? I tried this place the last time I was at WDW, and I had a horrible experience. I waited at least an hour for my meal and it was not very good when it did finally come. The service was also very, very poor.
Originally Posted By Spirit of 74 I don't know what the deal was/is ... and I've heard/seen other strange things involving operating participants who are part of the DDP ... but it does seem like they're keeping two ledgers on everything sold ... a REAL one ... and a made up one in which everything is rung up at the highest price point possible. Just a very confusing situation ...
Originally Posted By SFH >>Maya Grill<< My wife and I enjoyed it, but that was a while ago. It could be one of those "any given night" things. SFH
Originally Posted By dshyates My guess is the DDP is a flat price compensation for the vendor. I don't believe restaurants do inventory by the SKU system like WalMart. The kitchen manager usually just goes into the storeroom and freezer and sees what they need more of. I find it hard to believe an on-site vendor would be so bold and open about staling from the mouse that a casual guest can notice.
Originally Posted By RoadTrip I agree. The amount they would lose if they lost the Disney contract is so massive compared to whatever they could get by skimming that it would make absolutely no sense for them to do so. I've had relatives who worked at WDW, and the one thing you learn very quickly is that you DON'T MESS WITH THE MOUSE!!
Originally Posted By Spirit of 74 I'd still like somebody to come up with a rational reason for why Pepper Market is ringing up steaks for all (most) guests even if they buy items half the price or less so long as they are on the DDP. Something isn't Kosher about the whole thing ...
Originally Posted By RoadTrip <<I'd still like somebody to come up with a rational reason for why Pepper Market is ringing up steaks for all (most) guests even if they buy items half the price or less so long as they are on the DDP.>> My guess would be for convenience. Since the guest isn't going to pay anything anyway, why go to all the trouble of ringing up every item they actually buy. I do agree that ringing it as steak seems odd. You would think they would have just created an option for DDP and just ring it up as that.
Originally Posted By SuperDry <<< My guess would be for convenience. Since the guest isn't going to pay anything anyway, why go to all the trouble of ringing up every item they actually buy. >>> I guess the big question (that we don't know the answer to) is: if a guest uses the DDP to pay for a "meal" is the reimbursement from Disney to whomever runs the Pepper Market a fixed amount per meal, or does it depend on the items chosen by the guest? If it's a fixed amount, then it doesn't matter what's rung up. If it varies, then there's opportunity for manipulation by ringing up a higher amount than is actually purchased.
