Originally Posted By anjelah Hi, I'm looking for the email address of a really great person at vacation planning. I would like to deal with a specific person who I can go to directly with my questions. I am planning a big family trip and I need lots of help. If anyone knows of a really great person please email me. I greatly appreciate it! Thanks!
Originally Posted By anjelah Thank you for the offers to help. I don't think I made myself very clear. I'm looking for the email address for someone at Disney's vacation planning. I would like to work with one person instead of having someone different get back to me each time. I was hoping someone had a great experience with someone and would like to pass their name and email adress along. We're staying at two Disney hotels between the members of my family. Thanks again!
Originally Posted By godalejunior I wish I could help but I have been twice in the last 8 months and made the mistake of using the same person after my requests got botched in Jan. and VP did not put notations in on my ressie again for this weekend either. So, I am with you, looking for someone that is good and reliable.
Originally Posted By debtee Well from our experience of VP, you do get allocated one team member that looks after all your planning needs, so it is only one team member that contacts you, once the intial contact is made. They all seem to be very nice! We have always booked with Brad at VP and he is fantastic and has always looked after us very well, we have very high praise for him!
Originally Posted By tinkerbell77 We have used Brad, and love him. He is great, and I have always got everything that we asked for.
Originally Posted By anjelah debtee or tinkerbell77-would you please email his email address to me. That would be wonderful! Thanks so much for your help!
Originally Posted By tinkerbell77 I have just emailed vp and put attention Brad in the topic line. He has always responded. Good luck!!
Originally Posted By godalejunior I did not use Brad or Valerie, could you send me Brad's email as well? Thanks.
Originally Posted By DisneyDana The team does not give specific e-mail addresses. Send an e-mail to vacationplanning@disneyonline.com. In the e-mail explain your needs and that you have heard great things about Brad and would like to work with him if he is available. There are only 5 people on the team and they all do a pretty good job. Valerie is no longer with Disney.
Originally Posted By amazedncal2 DisneyDana, I hadn't heard that Valerie wasn't there any longer She was the first person at VP we worked with, has it been 5 years now?, and throughout the years she has been a sweetie. I'm glad we finally met last year Back on subject, Brad is also terriffic and Barbara was also very sweet. Of course we all adored Dana Actually I think the whole team is great.
Originally Posted By SuzieQ I agree. I know I miss having you in VP, Dana! You were my first contact with the service and blew me away with everything.
Originally Posted By ssturgeo I will be using VP again for my March trip (not November...staying off site for this one). I am sure anyone in VP is GREAT...I had previously only worked with Robert...who was tragically hit and killed by a car leaving work and he always went above and beyond! Looking forward to making a new contact for future trips. Sharon November Trip 11-17 THEN March 1-9
Originally Posted By katieandmattsmom Just got off the phone with Brad. He is the greatest! Have used him for the last 4 years at least. Never had a problem with deliveries and all our reservations including Limo has always been set up for us without any hitches!
Originally Posted By JasmineBuzzMom I haven't been to the site in awhile, but we're planning a trip to DL in January to celebrate my youngest's 5th birthday so thought I'd better start catching up on the latest news. Dana had helped us in 2003 plan special goodies each day and night for my daughter's 5th b-day and Richard had helped us in 2005 with my son's 5th b-day. I'm so sad reading that he was killed. How tragic. He truly went overboard for us in 2005 and it was so nice to meet him in person. I still have all his emails and was planning to get in touch with him next week to get the ball rolling for our upcoming trip. I guess I'll just contact VP, but it sure won't be the same after having worked with someone like Richard before.
Originally Posted By JasmineBuzzMom I meant Robert abobe, not Richard. Sorry. That just shows how upset I was last night.
Originally Posted By ssturgeo JasmineBuzzMom...if you want to send me your email I will send you the article about Robert... ssturgeo@purdue.edu
Originally Posted By horrible_hawkin My DH called VP last week and got someone who was not helpful at all. She wouldn't take any information for us because she said we were too early. It was 63 days out. My DH called back today, 58 days out, and talked to Brad who made all of our dining reservs, took our request for the Holiday tour and Fantastmic reservs. So I guess you need to get the right person at VP and you will be all set.
Originally Posted By FancyDL Barbara was our contact at vacation planning this past August and she was fantastic. She really made our vacation magical.
