Originally Posted By alfrede I know this topic has been done before, but could someone please tell me how you can obtain a desired room. We are staying at the DLH and would like a room with a view. We have requested a "resort view" but we did this last time and ended up with a car park view. What do we have to do to almost guarantee us a resort view? We can arrive very early in the morning if that is what's required. Any suggestions?
Originally Posted By SBprincess59 Request it when making your reservation and when checking in. Tell them you'll wait if they say a room will not be ready until 4 or 5:00. Sometimes they will tell you what is available (certain tower/floor.) We've been given choices when requesting 2 q and a couch, but it depends on how full they are. All you have to do is ask! Arriving early could only help you too.
Originally Posted By alfrede Thank you SBpricess59. We have already requested what choices we preferred when we reserved the room, as we did last time. We will certainly ask again as we check in, but it seems to me like the room has already been allocated when you arrive. Are you saying to persist? Aren't the rooms allocated on a "first come first served" basis?
Originally Posted By SBprincess59 When I make reservations on the phone, I'm always told that they will note our room and tower preference, but we should remind the castmember checking us in what we would like. While a room is already allocated, they can usually work around what we like. If they can't, they tell us and we thank them for trying. Sometimes everything works out and we get the tower and room we want without asking! When you say 'persist,' I think you should just let them know what you requested when making your reservation and see if they can still fulfill your request. As you mentioned above, see if they still have it noted down what you wanted.
Originally Posted By Dalia3001 I usually call the hotel directly when I am about an hour away from arriving, and tell them that will be arriving in an hour and remind them of our room preferences. We have always been very fortunate in getting the rooms we have requested!
Originally Posted By alfrede Hmm! Okay, thank you for that. We'll give it a try. It would be nice to have a resort view.
Originally Posted By Dabob2 Dalia's suggestion is a good one, but if you're calling too late in the day, it may be too late. The most successful strategy I've found is arriving early in the day, if that's possible for you. It could even be early in the morning. You go to check in, say you know your room won't be ready yet, but you'd like to leave your bags with bell services and right there you remind them of your room preference. You have a better chance of getting it then, because they quite possibly won't have allocated all your favored rooms for the day already. Then you go enjoy the parks, and they should take your cell number and call or text you when it's ready. Even this is no guarantee, but it's the best way I've found.
Originally Posted By alfrede Thanks Dabob2. We can certainly get there early so that will be first on our list. I have to admit that the room we had last time, even though it looked out over the car park was still a good room, but the extra experience of a resort view would be the best.
