Originally Posted By liveforvacations I can no longer enter the Disneyland website as it tells me that I need to upgrade my browser. Has anyone else had this problem? I am not very computer saavy and as far as I can ascertain, it is telling me I need Explorer 6. I am have Explorer 7 at the suggestion of Microsoft (they sent me an e-mail to upgrade) So is Explorer 6 the newer "Explorer" or is Explorer 7. I have not had any problems on any other sites and other people I know are not having problems getting onto Disneyland.com. I don't know what to do? Any info., suggestions would be appreciated.
Originally Posted By LogDog switch to Firefox <a href="http://www.mozilla.com/en-US/firefox/" target="_blank">http://www.mozilla.com/en-US/f irefox/</a>
Originally Posted By FerretAfros I don't know what version I have, but I haven't updated it since I got this computer in summer of 06, and I haven't had any problems with it.
Originally Posted By Nobody I run ie7 and don't seem to be having any problems. I wonder if it's really telling you to get ie6 or if it is something else. Are you seeing all of the animations and stuff? If not, perhaps you need the latest flash components from Adobe?
Originally Posted By Dabob2 I agree on the suggestion to switch to firefox. It's easy to download and install, and once you start using it, you'll never go back to explorer. The ability to control pop-ups alone with make you a believer.
Originally Posted By ShivaThDestroyer liveforvacations, open up your browser and click on the "Help" tab at the top. Once the dropdown box has opened click again on "About Internet Explorer" it will then show you exactly what version of IE that your computer is running. I'm pretty sure you will find that you have IE6 or above. Sometimes third party anti-virus or security software or pop-up blockers can keep certain websites from working the way they're supposed to. I've never had a problem with either IE6 or IE7 on the Disney site. I'm also a big fan of the Mozilla Firefox suggestion. I use it for *most* of my browsing but will admit that there are a few things I can do in IE that I can't in Firefox. Good Luck!
Originally Posted By andyll Clear your cookies. This issue appeared on only 1 of my 3 computers that I use to access the website. (2 IE 6 and 1 IE 7) Running Firefox does not fix the problem. Andy
Originally Posted By WilliamK99 I disagree, Firefox fixes 95% of all problems that IE seems to have. It is probably the most stable browser out there, and the fact that when it does crash, ti restores your browser the way it was before it crashed. Meaning that every site you were visiting, comes back up instead of having to resurf to them.
Originally Posted By Pirate Shiva >>Clear your cookies<< >>Running Firefox does not fix the problem.<< I doubt if this will solve your problem (if it does I'll owe andyll an apology) but it can't hurt. Firefox and IE each store cookies in their own proprietary cache therefore cookies stored in IE's cache will not affect Firefox in any way. Try clearing all IE's temporary internet files, the cookies and history. Do a cold reboot of your computer and try to access the Disney website again. If you still can't access the site, install Mozilla Firefox and see if you can connect with that browser. If you still can't connect, post the error message that comes up and we'll go from there.
Originally Posted By Shiva one more thing! Since the LP edit button is still broken, Mozilla Firefox gives you spellcheck!! (you may not need it but I do!)
Originally Posted By liveforvacations Thank you so much for all your help and suggestions. I really am totally hopeless when it comes to these things. My internet was not working once and I called my IP (I learned some lingo) only to discover that it had come unplugged. Supposedly that is the most common reason when people call so at least I am not alone in my utter hopelessness when it comes to computers. So therefore, I am going to have to have my nephew help me with your suggestions. The good thing is that it really is only an annoyance because it is the only website I cannot access??? I can even access the Annual Pass portion but not the actual website itself. Really it is only a problem if I need to see the calendar but as I am not coming to Disneyland again until May, it really is not a problem until then. Now if I couldn't access LaughingPlace, then I would call in a professional immediately! Thanks again everyone. Once again you are all the greatest!
Originally Posted By fkurucz <<I'm also a big fan of the Mozilla Firefox suggestion. I use it for *most* of my browsing but will admit that there are a few things I can do in IE that I can't in Firefox. >> Firefox seems to have problems with really big web pages. There is a blog site I frequent, and if a thread has over 300 posting FFox sometimes chokes and display struncated text.
Originally Posted By liveforvacations I don't know if anyone is interested but I just thought I would tell everyone that although I appreciated all your suggestions, I did nothing as I am not very good at this technical stuff but now I can get on the website.
