Originally Posted By avromark This antedote is for you goodgirl, LuLu, Joe, etc * Customer: "I just uploaded a file, but now it says I need to turn it off." * Tech Support: "If you sent us a file, that's uploading. If you got a file from us, that's downloading. Did you get a file from us?" * Customer: "Sorry, yes." * Tech Support: "No problem; it's easy to mix them up. When did the computer tell you to shut down or restart?" * Customer: "After I installed it." * Tech Support: "The file?" * Customer: "Yes." * Tech Support: "Which file did you download?" * Customer: "[program]" * Tech Support: "That's normal. You just need to restart before you can use the program." * Customer: "I was afraid of that. I can't afford to do that, so how to get rid of it?" * Tech Support: "Why is restarting a problem? Are you running another program?" * Customer: "I have lots of programs on there, and I don't want to erase them all." * Tech Support: "Have you been saving your work?" * Customer: "Yes, but I don't have a printer, and if I shut down won't I have to start over?" * Tech Support: "No, if you saved your work, when you restart, everything on your computer will still be there." * Customer: "Are you sure? That's not what happens on my calculator." * Tech Support: "I'm sure. I restart all the time." * Customer: "Thank you! This is such a relief. I had this thing a couple weeks now, and it keeps wanting to turn off." * Tech Support: "You don't need to do a shutdown, just a restart. Do you need some help restarting?" * Customer: "No, I'll just try this button." Customer pressed button, before explaining how to do a proper restart. Hopefully he really saved his work.
