Originally Posted By AZDLDad I just wanted to say thank you to a couple of people we met in the park and had conversations with. One was CM "Terry" who was escorting a cameraman near the Pirates facade last week. He took the time to answer some questions about the attraction and give directions. The other was "Eric" in MGM , probably in management, who stopped to ask us how we were enjoying the parks? Not really 'we' but one of our seven year old companions, none-the-less. For someone to do that, especially with a child means alot to me and us Disneyphiles. He broke off his walk with other co-workers to specifically talk to a little boy. This also occurred last week. As a person who's occupation is in customer service, I can see that these people "Get It" when it comes to being pro-active towards your patrons.
Originally Posted By Labuda I sure hope you send a letter to Guest Communications about those two wonderful CMs, AZDLDad!
Originally Posted By jkayjs Ditto. My daughter tells me that something in print is much more powerful then the spoken word that may or may not be passed along. I suspect that these are people that behave this way in all aspects of their daily activities. How fortunate for all of us they work at WDW.
