Latest: Testing of purchasing your Disneyland tickets right at the turnstiles

Discussion in 'Disneyland News, Rumors and General Discussion' started by See Post, Dec 21, 2009.

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    Originally Posted By AutoPost

    This topic is for Discussion of <a href="http://www.LaughingPlace.com/Latest.asp?I1=ID&I2=72922" target="_blank"><b>Latest: Testing of purchasing your Disneyland tickets right at the turnstiles</b></a>
    <p>According to the @DLToday twitter .... "New Express Purchase turnstiles allow Disneyland guests to buy 1 or 2-day tickets immediately at the gate (credit card only)." In a later tweet they added "Express Purchase is testing on 4 turnstiles in the morning hours. If you already have your ticket, the regular turnstile lines move faster."</p>
     
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    Originally Posted By Dr Hans Reinhardt

    What exactly does this mean?
     
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    Originally Posted By Doobie

    Instead of having to go to the ticket booths to purchase a ticket, you can do it right at the turnstile with your credit card and avoid what's often a long line

    Doobie.
     
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    Originally Posted By oc_dean

    >>If you already have your ticket, the regular turnstile lines move faster."<<

    Huhhh?

    Seems the only line that becomes easier to deal with ... are the actual ticket selling counters.

    If anything .... it would slow up entry into DL ... as you are doing more than just handing in your ticket to scan the barcode.

    Now .. you are going through a ticket purchase the involves your credit card!
     
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    Originally Posted By Doobie

    I haven't done it but it seems to me right now you have to stand in line to buy a ticket then stand in line to get in the turnstile. With this method there's just one line (of course you have to gauge how long that line is). I guess it depends on what percentage of the people in the ticket booth line are buying something other than a one or two day pass or paying with a method other than credit card. If it's a high number, perhaps you can save some time doing this. If not, perhaps not. I suppose that's why they test.

    Doobie.
     
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    Originally Posted By FerretAfros

    This sounds like it would probably be nice for folks who are only going to be there for a couple days who don't want to wait for ages at the ticket booths. However, it also means that the lines will likely move much slower when people are trying to get in or park hop.

    If they have seperate lines for the folks who are buying tickets, I don't really see how that will do much to give them a faster wait. The people in the other lines should be unaffected, but it seems like an all purchases line would move slower than one where there are several purchase windows open, followed by one where there is no purchasing going on.

    I'm sure that they are testing it to figure it out, but it just doesn't make sense to me how this would be any faster. It's also a little odd how they're testing it during a very busy time, instead of a light time, as the crowds will be getting pretty big any day now.

    And is there any way that guests will know that this is an option? It seems like most would just head straight to the ticket booths, without having any idea that there's another option.
     
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    Originally Posted By oredisneyfan

    maybe more people are buying just one or two day tickets?
     
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    Originally Posted By Dr Hans Reinhardt

    I've always wondered why Disney hasn't instituted a more streamlined automated system. This seems like a logical step in the right direction to me.
     
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    Originally Posted By onlyme

    Sometimes I'm amazed at how long it takes some folks to simply hand their ticket to the person at the gate and move on. I love it when they get to the front of the line, then look for their ticket(s). I would imagine that these pay-lines will move slug-like with all sorts of confused people wondering what to do. Have you seen the automated check-outs at some grocery stores? There's always some sort of issue that slows things way down. Thankfully, they'll have their own line. Seems like a good idea, I guess.
     
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    Originally Posted By FerretAfros

    "Have you seen the automated check-outs at some grocery stores? There's always some sort of issue that slows things way down."

    It's called produce.

    "Thankfully, they'll have their own line."

    For now, it sounds like they have separate lines, but it kind of sounds like they are planning on making the whole system integrated in the future. Maybe that's just my reading of it, but did anyone else get that feeling? If they have different lines, what's the point of having it at the turnstyles anyway?
     
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    Originally Posted By onlyme

    >>It's called produce<<

    HA,,,exactly!
    Since DL won't be dealing with bagged carrots, maybe there won't be a problem.
     
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    Originally Posted By mousermerf

    Does DL have automated ticket sales kiosks?

    I don't recall seeing them.. but I know WDW has a few at the TTC - they never got rolled out to the other parks. I think this idea wont get very far either.
     
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    Originally Posted By FerretAfros

    I've never seen automated kiosks at DL. It sounds like this system is something done at the turnstyles with the CM's (who would all need to get retrained in how to deal with credit cards and sales and all that), so it's probably not the same thing.
     
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    Originally Posted By poohbear14

    They were using the turnstiles closest to the Newstand for the 1-2 day ticket purchases on Sunday. Since it's something new the CM had to pull people out of the reguar ticket booth lines over to the turnstiles.

    I hope they don't make all turnstiles this way. It would really slow down entry to parks.
     
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    Originally Posted By knoxvelour

    I'm surprised they don't have automated tickets machines placed in various locations around Downtown Disney. I'm thinking of something along the lines of the machines at the Metrolink stations.
     
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    Originally Posted By karlg

    Having people buying tickets at the turnstile sounds like a bad idea to me. Anyone so clueless as to be doing this is likely to take a while to figure out what to do making these horribly slow lines.

    The on-line systems of printing your own tickets already seems to work well (and you save money). I think it would be a good idea to add ATM kiosks for those that want to buy on the spot. But putting those people in the turnstile lines would be like taking out some of the turnstiles.
     
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    Originally Posted By dlkozy

    >>>"It's called produce."<<<

    Not always. I was at one where it refused to take my cash-crisp $ and it wanted none of it. Or if you want to write a check you have to wait for someone to come approve it.

    I have also seen machines that get stuck in Spanish and refuse to change over to English.
     
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    Originally Posted By SFH

    FerretAfros, if I recall correctly, the ticket seller and the ticket takers are the same staff. As such, the ticket takers should already be trained on taking the credit cards.

    I like the idea of having another option. Let's see how it actually works out.

    Maybe the can sell tickets in the parking structure entry backup, too? ;-)

    dlkozy, cash is legal tender. I thought it has to be accepted unless it is faked... in which case the person offering it can be in deep trouble. I know some places claim they don't take cash, or even demand ID, but I don't think that is legal. Can anyone confirm?
     
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    Originally Posted By SuperDry

    <<< cash is legal tender. I thought it has to be accepted unless it is faked... in which case the person offering it can be in deep trouble. I know some places claim they don't take cash, or even demand ID, but I don't think that is legal. Can anyone confirm? >>>

    Straight from the horse's mouth:

    <a href="http://www.treas.gov/education/faq/currency/legal-tender.shtml#q1" target="_blank">http://www.treas.gov/education...shtml#q1</a>

    "[Legal tender] means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise. "
     
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    Originally Posted By imadisneygal

    "FerretAfros, if I recall correctly, the ticket seller and the ticket takers are the same staff. As such, the ticket takers should already be trained on taking the credit cards."

    While the Ticket Takers and Sellers are in the same department, they are not all trained in cash handling. Only the Sellers are (I think they're called Vacation Planners now, but the point remains.) I imagine the Ticket Sellers are the ones staffing the turnstiles where this program is being utilized. The Sellers are trained to take tickets so that's covered.
     

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