Originally Posted By dlkozy Due to my son's high school band performing Friday, we were at DL the weekend of the preview. We arrived about 9am Sat morning and I could not believe how RUDE the CMs on MS were. They were not nicely asking anyone to move along, if someone just happened to pause for a second-they were screaming at people. I think that if Disney cannot find people to be CMs that can handle stress-then the least that they should do is MEDICATE some of those that they do have!
Originally Posted By Tiggirl << think that if Disney cannot find people to be CMs that can handle stress-then the least that they should do is MEDICATE some of those that they do have! >> LOL! That was funny! I'm sorry you encountered that behavior though. Not very magical. Hopefully the rest of your trip was still enjoyable. ~Beth
Originally Posted By DlandJB I have a feeling that extra people were brought in for Saturday who were not necessarily the usual cast members -- there was definitely additional security from elsewhere.
Originally Posted By Ursula Oh, yeah. I'm sure we must all be talking about that one lady on the corner across from the Emporium in front of what once was called the Premiere shop. So let's think about this. Mostly everyone is there for the premiere. You walk in, there is a huge red sign that say, "POTC:AWE PREMIERE" and it has the gorgeous skull and crossbones on it. What, did they think we were not going to stop and quickly take a picture? Disneyland=pictures, people. So what do they do? They put a bulldog right on that corner and she gets to yell at everyone regardless if we are stopping or not. I stopped. And I took a picture. You don't scare me, lady.
Originally Posted By bobiascastle "I stopped. And I took a picture. You don't scare me, lady." Good for you. )
Originally Posted By amazedncal2 >>They put a bulldog right on that corner<< LOL!! You should have asked her if she would mind taking your picture posing with the sign
Originally Posted By solodumborider1 I lifted the CM guide booklet for that week which also had 4 pages on the POTC premiere protocol and the insane schedule for that day from start to finish. It looked like a complete day to avoid the park. I like how they made a concession to open early (7) on Sunday to make up for the rotten schedule on Saturday. It was truly interesting to read the instructions for CM's to herd people out and around at various timeframes to get that side of th park ready. Even on Friday they had put up ropes and guided areas to allow for continued construction.
Originally Posted By solodumborider1 Oh, I forgot to mention it was very very clear that all CM's were to be as pleasant and polite as possible so like some others have mentioned maybe these rude individuals were extra hired help. Sorry to hear about your experience.
Originally Posted By knoxvelour "May I see your pins, please?" Only way to improve upon that is by starting the sentence with "I'm an annual passholder..."
Originally Posted By dlkozy One thing that I saw that I thought was funny was when I was leaving DL at about noon,Saturday. Right outside the place where Lincoln usually is there were several workers trying to quickly fix cords, lighting, etc. This guest leans over the barricade and shouts at these workers and says, "could you guys move a little over to the left-you are in my picture". These tough workers stopped-stared at her-and obeyed and moved to the left. LOL!
Originally Posted By imadisneygal "May I see your pins, please?" Only way to improve upon that is by starting the sentence with "I'm an annual passholder..." <><><><><> I think that could even be improved upon by adding "Premium" to Annual Passholder.
Originally Posted By bean more and more there has been a problem with rude crowd control CM's. Yes it could be a stressfull job but it could be handled with a better attitude. People also respond better to a friendly request. I urge everyone to start filling in complains about rude CM behavior. It is not exactly necessary to name a person but to at least make it clear that the aproach being taken to control crowds is unnecessary. The only way upper management will re-evaluate the procedures and cone up with better tactics is if enough people start saying something.
Originally Posted By dresswhites i don't know the cms who were helping people navigate the bleachers in nos the day i was there were very friendly. all had a smile and said hello as i went pass. there was a particulary nice gentlemen working near the raft dock. i chatted to him about building cars. (i asked him if he was working the premiere, and he said no he had the day off and would be working on his cars that day)
Originally Posted By Goofyernmost >>>It is not exactly necessary to name a person but to at least make it clear that the aproach being taken to control crowds is unnecessary.<<< I wish I could agree with you on that but quite frankly when mob mentality takes over niceness just doesn't work. Todays visitors are rude, self involved and obnoxious. They do not respond to civil "suggestions". Remember the saying, "I paid thousands of dollars for this trip and I will do what I want too!" If you come along right after an incident that you are unaware of what you perceive as "attitude" may be nothing more than crowd control directed at a group of people totally unresponsive to "nice" behavior. So you are not one of them. OK, so do you by any chance have a tattoo on your forehead that says, "I respond to pleasant requests all the time?" At the risk of being called an apologist (won't be the first time) these people are human. You allow yourself some slack whenever you go slightly off the deep end, do the same for others. There is a growing thought that the customer is not the only human that should be given respect as a person and not a paid for object. They have rights as well. They have the same rights that people get all bent out of shape about when they think a CM is being "Rude" to their poor sensitive little beings. I will venture a guess here and say that as the publics behavior gets more and more intolerable you will see more CM's and others demand the respect that they are entitled to be given. Remember, when you are not part of the solution you could very well be part of the problem.
Originally Posted By Pollyana Your posts made my morning...bulldog...now that is funny! And it is sad but true. We experienced some of the same in March....Screamin and yelling at the crowds...how shameful.
Originally Posted By tiggertoo <<LOL!! You should have asked her if she would mind taking your picture posing with the sign >> LOL! Heck yeah! But don’t forget to put your arm around her and give her the Colbert thumbs up!
Originally Posted By jmishica This is why I did not go this year. I went last year. You are dealing with two issues here: 1. Most of the cast members are new hires and have never experienced this sort of thing before, not to mention having to deal with uppity journalist types, uppity talent and invited guests. 2. This is a studio event. The fact that it is being held at Disneyland does not enter into it. The park is literally being held hostage by the studio, and all they care about is making sure that Jon Voigt looks good for the local news. Even the press get pooped upon at these things. Compare this to a regular press party- there is no comparison.
