Originally Posted By gardenrooms Just returned from a wonderful trip to WDW and I am reminded how special the CM's are. Just about everyone was exceptionally friendly and helpful. Our wait persons at Rose and Crown (Brian), Brown Derby (Joshua?), Cape May Character Breakfast (Dorothy) went over and above, really making our experiences at those restaurants special. Dorothy gave us better service at the buffet than most people give in a sit down restaurant. DS and DDIL are into pin collecting, which seems to be a great way for visitors to interact with CMs, who were happy to show their pins no matter what they were doing and to chat. Anyway, just wanted to thank all the wonderful CMs, and I will also be going on the survey web site to tell about the very long list of CM's who made our days especially magical.
Originally Posted By Autopia Deb You know, I have read a lot on LP about WDW CMs who are just going through the motions, untrained or just bad. But in reality whenever I have gone to The World the good Cast Members always outweigh the bad and I have had many, many outstanding experiences with them and no bad experiences that were significant enough to stick out in my memory.
Originally Posted By WDWdreamin I have had some wonderful CM experiences. Thank you for sharing, especially such a positive message.
Originally Posted By gardenrooms standor, instead of the survey site (where I'd have to use one of my past survey codes that may not be as applicable as I would want) I just did another survey and they gave at the end an email to send more info, which I am going to use instead - it is wdw.guest.communications@disneyworld.com. I hope my comments get to these CMs' bosses. And I made a mistake - our great CM at R&C was David, not Brian. If any CMs out there know a better way to send positive comments, please let me know, and thanks again to everyone who makes the magic happen.
Originally Posted By disneyfreaksk Last Summer I was at Pizza Planet at Hollywood Studios and watched a CM clean up around the outside area. He was so pleasant and happy while doing his job. I was very impressed and let Guest Relations on Main St. know. So great to see someone happy to have a job and take pride in their work.
