Originally Posted By jonvn Apparently, Jiffy Lube is a major rip off center: <a href="http://www.knbc.com/mechanicinvestigation/9879404/detail.html" target="_blank">http://www.knbc.com/mechanicin vestigation/9879404/detail.html</a>
Originally Posted By peeaanuut yeah this is not the first report I have seen about this. They ar constantly recommending stuff that you dont need and charging you for things they didnt do.
Originally Posted By DlandJB I'm not at all surprised. I stopped going to Jiffy Lube years ago because their high pressure tactics to had additional services was really uncomfortable.
Originally Posted By jonvn There is a place around here called Chevron Oil Stop. They don't stop bugging you until you've spent $100 on an oil change, what with airfilter cleaners and stuff.
Originally Posted By SFH It's okay to go to places like Jiffy Lube for the basic service. But if they tell you something else needs to be done/replaced, simply make a note of it and then the next time you to go your trusted mechanic (as you probably should, once a year or so), ask that person to check out the things you took notes about. Much cheaper. SFH
Originally Posted By peeaanuut I got my oil changed yesterday, and my air filter, spark plugs, cap, rotor, radiator flushed, tranny fluid checked, idle adjusted, valves checked, breaks checked and tires rotated for $29. I go to the best place I know of to get all that done.
Originally Posted By Sport Goofy Is it just Jiffy Lube, though? Did the investigation cover any of the other national oil change centers? I don't want to give Jiffy Lube a pass, but doesn't it make sense to survey other similar businesses as well? Are they trying to say that it is Jiffy Lube's national corporate policy to do this stuff? Or is it just a handful of bad franchisees? Or is it lazy employees who are just seeing how much they can get away with and the franchise owner doesn't even know about it?
Originally Posted By peeaanuut these are done as shock pieces to single out one company at a time. I have seen them where it says that local management is handing down the order, while some say corporate. But the consistancy of some of the issues at different locations makes it hard to believe it is a few rouge employees.
Originally Posted By SingleParkPassholder "But the consistancy of some of the issues at different locations makes it hard to believe it is a few rouge employees." It should be fairly easy to pick out all the Jiffy Lube employees who are wearing rouge.
Originally Posted By RoadTrip I think it must depend on the store. I haven’t used Jiffy Lube since moving from Eden Prairie, but when I lived there I used them regularly. All services I asked for were performed and they did not try to sell me anything I did not need. Although they would occasionally try to 'up-sell' me, they would drop it immediately if I said no. One time they asked about an air-filter change. I asked them to show me the existing air-filter and they did. When I said I thought it looked OK they agreed that it could probably wait until next time. They never suggested any service to me that my owner's manual did not recommend at the mileage I had on the car.
Originally Posted By avromark Don't most auto manufacturers / dealers offer free oil changes for at least 2 years now?
Originally Posted By SingleParkPassholder "Don't most auto manufacturers / dealers offer free oil changes for at least 2 years now?" Short answer, no.
Originally Posted By RoadTrip <<Don't most auto manufacturers / dealers offer free oil changes for at least 2 years now?>> Not any that I've done business with.
Originally Posted By SingleParkPassholder Actually, a few high end auto makers offer something like it, but not your average manufacturer.
Originally Posted By Kar2oonMan >>It should be fairly easy to pick out all the Jiffy Lube employees who are wearing rouge.<< LOL! And then you could catch them red-handed.
Originally Posted By LPFan22 ~~~I got my oil changed yesterday, and my air filter, spark plugs, cap, rotor, radiator flushed, tranny fluid checked, idle adjusted, valves checked, breaks checked and tires rotated for $29. I go to the best place I know of to get all that done.~~~ Where do you go nuuty? We're looking for a place we can trust.
