Originally Posted By mikotorocks714714 OK, I wasn't sure on where I could post this, so I decided to post it here since I would like to apply to work at Anaheim Disney (obviously since I live here.) If there are any current cast members that post here, can you please tell me the most common Disney interview questions they ask during the group interview? See, the thing is that I really want to score this job, so I would love to know what they ask exactly so I can then practice my answers, and hopefully increase my chances of getting hired. Thanks in advance!
Originally Posted By imadisneygal As a former Cast Member who did secondary interviews for my area (back when they did secondary interviews in the areas for Main Entrance and Parking Lot), I can tell you that you should not practice your answers going in. You should be yourself, as simple as that sounds. Possible questions include: Why do you want to work at Disneyland? What's your favorite Disneyland memory/Disney character/Disneyland attraction and why? Tell me about a time when you used excellent customer service to solve a problem. How would you handle a Guest who was very upset about a closed/broken attraction/restaurant/shop, etc. Do you have any cash handling/customer service experience? Basically they are looking for you to show your personality, not to give a perfect or pre-selected answer. The questions will not be something you can memorize an answer to, but they'll make you think on your feet. If you start thinking now about favorite memories or experiences then you'll be ready for that question and it's almost inevitable! In a group interview it is best if you answer some questions first, some last, and definitely pay attention to the other interviewees while they give their answers. If you can piggy-back on one of their answers all the better because it shows good listening skills, too. Don't stress too hard about the interview, even though that's easier said than done. You'll increase your chances of getting hired if you show your enthusiasm, are willing to take any role even though you get to state a preference for departments, and remember that every role is as important as the next. I wish you the best of luck!! Go make some magic!
Originally Posted By monorailblue If you answer, "I am fully available," and "I can and will abide by the dress and grooming standards," there is probably a 95% you will be offered a job, no matter what else you may say. (However, you can hurt yourself by coming across as a freaked-out-must-have-the-job-or-I-will-die type.) The hiring standards are really quite low, so don't let yourself get too crazed. The first time I applied (back in the Stadium Towers building, for anyone who remembers applying out there), it took nearly 2 months to get an offer (dishwasher/busser at $5.15 per hour, CT only), and then, my start date was not for another 2 months. Don't worry about anything like that--if they want you (and they do!), they'll want you very soon.
Originally Posted By WorldDisney I KNOW I'm going to offend people with this, but it's just what I seen, but seeing what makes up for some CM's lately, it would seem pretty hard for you to completely screw it up. Some of the CM's seem like they could care less they are working for the mouse, just need a job. Certainly NOTHING wrong with that, work is work, but it seems to me if you're one of those people (and since you're on these boards, I'm guessing its true ) that loves the Disney experience and really want to be a part of the 'magic' along with good customer service skills and no police record (again, the last one maybe they let slide now) then you should be a shoe in. It seems to me the resort has let their standards slide a lot in terms of who they hire. Again, that's okay, as long as they show up and do their jobs, but there just doesn't seem to be the enthusiam for the job as once was. I guess that pathetic pay is one .
Originally Posted By mikotorocks714714 Hey, thanks guys! Yes, I DO want to work there REAL bad. I've applied in the past (2 times,) but didn't get hired. The first time I don't remember what happened exactly, but the second time it was because my "answers weren't strong enough." So that's why I wanted to remember what they ask you in the interview since I had forgotten. Oh, and no I know that memorizing an answer isn't the best idea, but it does help calm your nerves knowing what to expect! See, I'm a really outgoing guy, but during interviews (especially group interviews) I panic (also because I sufer from anxiety,) but this won't get in the way of me being a good cast member since I would LOVE to work there so bad. So thanks guys! When I applied it was in 1999/2000, and then the last time I applied it was in 2001 (if I remember correctly.) I wonder if things have changed in the way they hire now?
Originally Posted By mikotorocks714714 Oh, and yes I've also noticed that people who don't want to work there (or seem like they're not enjoying their job) work there. I always say to my self, "I'd love to have your job if you don't enjoy it" LOL.
Originally Posted By monorailblue <<When I applied it was in 1999/2000, and then the last time I applied it was in 2001 (if I remember correctly.) I wonder if things have changed in the way they hire now?>> I think you'll find the process is pretty much the same, but, generally, the hiring criteria are much more lax. From the folks I talk to, it looks like there will be unending overtime in virtually all departments all summer long--and that only happens when there is a serious staff shortage. So good luck--you should be fine. Just don't go in looking like a freaky addict (I MUUUUUUUUUUUUUST work here, you don't understand!!!!! <crying loudly> Disneyland is my liiiiiiiiiiiiife!!!!!!!) and you'll be fine.
Originally Posted By juicer I would suggest to be ready to answer the question from the interviewer - "So where would you like to work?" I would not answer "I don't care...anywhere would be fine" - Because they might put you in some postiton backstage washing dishes or cleaning bathrooms - Have an answer ready like I did - "I would like to work attractions in New Orleans Sq/Critter Country" - I got that position - The interviewer liked that I was sure of where I wanted to work and made it possible Good Luck!
Originally Posted By imadisneygal ^^^I totally agree. Even though it took almost a year after my first application I was finally hired into Guest Relations (normally Cast Members had to transfer into that department, I have no idea how it is now). Definitely express a preference, but don't rule anything out either. I was offered Parking Lot at first and declined it and it was only after going into management and working in that area that I realized how totally great it is! Fun, interesting, GREAT Cast Members...always be open to new experiences!
Originally Posted By mikotorocks714714 Awesome guys! Well, I currently am a substitute custodian for the Santa Ana Unified School District so I don't mind cleaning restrooms ha, ha. That's actually the spot I want since it pays $10. I get paid more now, but I'd love to work Disneyland and have a more permanent job even if it'll pay less. I'm not picky. Well, anything but register work. Blah!
Originally Posted By mikotorocks714 OK, I might finally apply in a few days. Anyone have any other interview questions or tips on how to remain calm? LOL; thanks and wish me luck! *Nervous.*
Originally Posted By joeysmommy mikotorocks- I really hope you get the job! If only every potential CM had your attitude and drive to work at DL.
Originally Posted By mikotorocks714 Thanks! I already have all these possible answers to what was posted, and I also want to tell them just how much the park (and the cast members) mean to me since they always make my stay enjoyable. And how I now want to do the same for every guest that comes to the park, so they can also enjoy a magical stay at the happiest place on earth. However, I just hope that my nerves don't make me go blank and make me forget what to say.
Originally Posted By Lil Thunder Does anybody want to help me out on figuring out the best way to become a tour guide. It has been my deram job since i was like 8 and now that I'm old enough to work, i want to study and get informed and i already know what books to read and stuff, but some people say it's harder if you transfer, but what i first heard and forgot where from was you go through lost and found then guest services then guest realtions then POOF you're a tour guide. But i dont know, i just really want that. can i get a few imputs? thanks.
Originally Posted By imadisneygal When I started in Guest Relations there were VERY few direct hires into the department. In fact many of the Tour Guides were pretty bent out of shape when I was hired in because most of them transfered in after working in other departments. Lost and Found is a location within Guest Relations and it requires special training. Most CM's who were hired to work in Lost and Found had no intention of becoming Tour Guides and they stayed in Lost and Found. Tour Guides were utilized to assist Lost and Found but very few Lost and Found CM's went on to become TG's. The way that most Tour Guides became Tour Guides was to transfer into the dept. I have no idea how they are doing things now, but I have heard that they still mostly transfer. Things are different around Guest Relations now compared to the early and late 90's when I was there. Park and Resort knowledge is great, but the role is more about your personality and your ability to deal with Guests, stress, and learning long scripts. The basic tour script was 15 pages when I memorized it, and it has been revamped several times since then. You could always call Casting and ask them if Guest Relations is hiring from the outside at all. They will likely know. Good luck to you! Being a Tour Guide was great and I wouldn't trade it for the world!
Originally Posted By mikotorocks714 Well, I had my interview today and I don't know if I'm hired yet or not, but now I have to wait to go to my 3rd shift custodial interview at 2:00 AM. Does anyone know if this means that I am still going to be considered to be hired, or is this a for sure hire and just a simple interview? I'm confused LOL. Also, if 3rd shift doesn't want me, will I still be able to work somewhere else since I did good in my first interview? Or if they don't get me does that mean I'm out completely? :/
Originally Posted By ibob Relax ... be ready for possible questions about different types of senarios' ... Maybe you've got the job and they're checking you out ... seeing if you're a good fit ... Waitng is the hardest part ... Are you Ready ???
Originally Posted By mikotorocks714 Sure am; I just wish it was for this Thursday and not next Thursday he, he. You work there?
