Originally Posted By dlkozy Sometime Monday at the Mickey and Friends parking lot, my brother-in-law's new Lexus was rammed while we were at DL. The chicken who hit him did about $1,000 worth of damage and didn't even bother to leave a note. Hope that idiot gets nothin' but coal in his stocking!
Originally Posted By iluvdisneyland The structure is monitored with security cameras. Did your brother call security out?
Originally Posted By Dave >>>Danger-Mickey and Friends Parking Lot<<< So how would differ from any other parking lot ?? Maybe next time he could park in the Anaheim City parking lot and take a bus to Disneyland.
Originally Posted By dlkozy >>>"So how would differ from any other parking lot ?? "<<< Didn't say it did. >>>The structure is monitored with security cameras. Did your brother call security out?"<<< They said there wasn't anything that they could do. >>>"Maybe next time he could park in the Anaheim City parking lot and take a bus to Disneyland."<<< Gee Dave, I wasn't looking for a nasty comment.
Originally Posted By Goofyernmost When I was there I was moving slowly, in line, behind a group of cars when this idiot in a pickup truck passed all of us at about 60 mph and cut in front of the line. He drove over orange cones to do it. We ended up walking to the tram at the same time. That was really worth it, but I was impressed by how much of a man he was for doing that. BTW, it was witnessed by CM's that didn't say or do anything about it.
Originally Posted By Dave Well accidents and hit and runs happen every day and my bet it wasn't the only car that got hit that day. And from what I know about the automotive repair industry a $1,000 worth of damage on a new Lexus sounds like a scratch about 5-6 inches. It's too bad it happened
Originally Posted By dlkozy Maybe a few more CMs in the parking structure would help too! After you passed the lone CM on the main corrider that was it-nothin' more. Glad I didn't need help-there was none to be had. But I did notice 5 CMs yackin it up by the little crosswalk. One easily could have crossed the few people that needed it-maybe the others could have been used to be a presence in the parking structure. No, Dave-the right back fender squished along with a good sized dent on the side.
Originally Posted By Ursula I have to say that I have seen my fair-share of idiots in that parking structure. I can't begin to count the number of times I've seen jerk after jerk ignore the flow of traffic, cut across cones, nearly miss CM's, and park out of directed sequence...causing the other (assumed new to that structure) drivers to become confused. I wish they used the structure as originally designed as it seemed to work and flow better in the past. More CM's would help, too. Also it seems to me that more and more and more regulars have figured out how to skip parking in a less desirable area only to weave their way to the area nearest the escalators. This can't be safe for pedestrians as there isn't a clearly marked pathway for walking. I've seen many kids dart out in-between the rows of parked cars. I'm surprised there are not more accidents. Sorry about the car, kozy.
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Originally Posted By Elderp I wish there was more CMs too that would make parking easier but lately that isn't going to happen.
Originally Posted By SFH >>>The structure is monitored with security cameras. Did your brother call security out?"<<< >>They said there wasn't anything that they could do.<< Of course not. But I'd bet that if you were a Cast Member who was loading a keepsake you found being thrown in the trash into the back of that same car, THEN the cameras would be of use to fire you. SFH
Originally Posted By Big Thunder <"I wish they used the structure as originally designed as it seemed to work and flow better in the past."> I agree!
Originally Posted By iluvdisneyland dlkozy, Have your brother call Disneyland Guest Relations. Tell the Cast Member what happened and ask what can be done. If they cannot help you, I would advise you to call the Disneyland Resort Operator - (714)781-4000 - and have them transfer you to the Legal department. Again, tell them what happened and tell them how the Guest Relations and Security Guest Services Cast Members handled the situation. If THEY cannot help you, I'm not sure where to go. It is not right that someone can get away with that, especially in a place so covered with (the ever vigilant) security.
Originally Posted By imadisneygal This is a very unfortunate situation and the feeling of violation that accompanies having this happen to you is awful. That said, cars are not only damaged but stolen from the Resort on a fairly regular basis, just like from many other large venues and from the community in general. Unfortunately it does happen. While working with Parking Operations we encountered Guests with damage to their vehicles or who ended up having their vehicles stolen. The cameras do cover most areas of the structure but they aren't perfect and it's possible that this incident was never seen on camera, nor was it recorded. Calling Guest Relations may make the Guest feel better but Disneyland is not responsible for damage to cars in the structure unless it is caused by a Disney vehicle. Other than that it is up to the Guest who damages a car to leave a note, per California state law. Calling Guest Communications to voice your concerns over CM's grouping and not paying attention is certainly valid and I'd probably do the same thing. Calling Legal will probably not lead to anything besides being told that there is nothing that can be done if the Guest who hit the car did not leave a note. Guests whose cars are stolen are referred to APD to make a report and a report is also taken by the Resort. I assume that there was some documentation of the incident by the Resort Security Dept.? If not, there probably should have been. However, it is still the responsibility of the Guest who caused the damage and Disneyland is not liable for the damages even with the cameras in the structure. It is a horrible situation and it's even worse when it happens in a place designed to make people happy (The Resort I mean, not the structure). I am so sorry this happened to your brother-in-law. The Guest who hit his car is one of those people who just don't know how to take responsibility for their own actions.
Originally Posted By Indigo I think the question being asked is, “would it be too much trouble for Disney to review security tapes when these incidents occur?†The security cameras are there to prevent crimes, increase safety, etc. There was a crime committed here, hit and run (aka leaving the scene of an accident). So Disney could be compelled to review the tapes and produce any relevant documents. I’d like to think they would do so at a guest’s request without getting lawyers involved. I do think Disney would be right to request a police report number however, to make sure this is a legitimate use of its resources.
Originally Posted By imadisneygal Not every security camera is taped continuously. Some of them are recorded only when an incident is happening. There are many recorders inside the Security Building but there isn't a one to one ratio of cameras to recorders. It's the same with shoplifting. If someone working undercover security is following a Guest then they will tape inside the locations where the Guest is being followed. In the structure there are many, many cameras that aren't continuously recorded although they are able to be monitored at any time.
Originally Posted By RAM1984 I too am sorry this happened. We had our car totaled two years ago by a hit-and-run driver. You just feel so powerless; but unfortunately there are thoughtless jerks everywhere. It just seems like things like this shouldn't happen at Disneyland but they do. I personally have been appalled by the lack of CM's in the parking structure lately. It used to be vertually impossible to go the wrong way or cut someone off because there were so many personnel guiding cars in. Lately we have taken to walking in even though we have free parking.
