Originally Posted By eticketfan Is it just me or is there a distinct different in the service from WDW to DL. Now just to clarify, I lived really close to DL about 10 years ago and had annual passes a couple years with my family. Of course, I LOVE DL, and the service seemed better than any other theme park in the area. But the last 2 years, we went for a week to WDW for the first time. The service is MAGICAL there. Even the housekeepers were smiling and said nice things to us in the hallway EVERY time we saw them. The stores were cleaner, the CMs went out of their way for every guest. They never broke character. Then last week we went to DL for a week. While I wouldn't say the CMs were rude in the least, they just weren't magical. I found myself listening to conversations about their boyfriends/girlfriends/work schedules, etc. Also, they seem like they need more help keeping the stores straightened out. This was the first trip to either park that I thought the stores were a mess. (And it was not the end of the day.) Please don't get me wrong. I LOVE LOVE LOVE DL. I was just wondering if it was me or if anyone else noticed.
Originally Posted By dlkozy Gee, what I am reading on the WDW boards is the exact OPPOSITE of what you are saying!
Originally Posted By davewasbaloo That is interesting as normally we find the service and cast members to be of a better caliber in Disneyland. So milage may vary. That said, I haven't been to DL for 5 years.
Originally Posted By eticketfan Maybe it was just a fluke thing since we were there the week of July 4th and everyone was overheated. I hope so!!
Originally Posted By Tiggirl eticketfan, I agree with you 100%. I love Disneyland. I'm a former CM and my boyfriend is a current one. As far as the "Disney Look" Disneyland wins hands down. For example, when I was at WDW I saw a female CM with looooong cherry red finger nails. That would never pass in DL. On the other hand, on my entire 10 days at WDW I only heard one CM talk about their personal drama on stage. And at Disneyland I'd hear that 10 times durring the few hours that I am there. WDW CM's, to me, really cared about their jobs and the fact that they worked for DISNET. It didn't seem to be like it was the only part time job they managed to get. I'd rather have CM's with red finger nails and great attitudes than CM's who wear their whole costume correctly and flip me an attitude. ~Beth
Originally Posted By DlandJB We were recently at WDW. Perhaps it was the heat and humidity, but I didn't find the CM there exceptionally magical. In fact, we stopped off for a wedding in St. Louis and I found just the people in St. Louis a whole lot more friendly than any CM in WDW. I especially found some of the guests in WDW to be outrageously rude. I'm glad to be back to DL.
Originally Posted By Kennesaw Tom Where do I begin! I consistently have found the Cast Members at WDW to be of a much better caliber than this trip to DL. On July 17th easily the majority of Cast Members at DL had no idea it was Disneyland's birthday. Tonight, Kennesaw Joe and I were in DL till midnight. In tomorrowland a Cast Member pushed his cart in front of our path. We had to stop walking and go around him. Before and after Fantasmic the Cast Members were shouting to the crowd "move to the left", "one way traffic". I never heard a Please or Por Favor uttered. Today while walking around Grizzly Flats, in front of the Grand Californian entrance to DCA... I was walking and a female Cast Member was walking backwards leading a group of children, she walked right into me. Do the Cast Members at DL even say "Have a Magical Day"?
Originally Posted By Tiggirl <<Do the Cast Members at DL even say "Have a Magical Day"?>> Not unless they're upset with you. At least I've never heard it and only heard cast members talking about using it as kind of an "@#$% You!" if you know what I mean... ~Beth
Originally Posted By Kennesaw Tom Valid point Tiggirl, LOL. On the East Coast its mostly used for kind purposes.
Originally Posted By Tiggirl Its seems to me that a LOT of Disneyland CM's have an attitude that either they don't want to treat you well because you're an AP and you can come whenever and they don't like it that you take up space. Of course if you've NEVER visited before don't even think about asking a question because even though its your first trip you should KNOW the answer and you'll get a nice eye roll with your brisk reply. I know not all CM's are this bad but in Anaheim the percentage that are rude, have no clue or just want to talk about their weekend plans on stage are SO much higher than they should be. I have a real hard time finding genuinly friendly CM's anymore. I'm a former CM and my boyfriend is a current one... I've seen all too well some of the people that work there and their attitudes towards guest. Makes me kind of sad, actually. ~Beth
Originally Posted By dlkozy Just saw Friendly WDW on the news-seems as though there was an outright brawl between 2 women at the teacups last May! Bet that was magical!
Originally Posted By Ursula I concur about the attitudes of some of the CM' on this coast. Also as a former CM, I find myself screaming on the inside because that was just not acceptable and grounds for dismissal back in the day (when dinosaurs walked around). I am really, really sorry they put a downbeat on your vacation, KT and KJ.
Originally Posted By RoadTrip I've also noticed that the CM overall seem to be a bit friendlier at WDW. Maybe the reason is that a Disney wage goes a lot further in Orlando than it does in Southern California.
Originally Posted By alexbook >>I have a real hard time finding genuinly friendly CM's anymore.<< Seems like an exaggeration to me. I know there are lots of bad or indifferent CM's (too many, I agree), but I find the overwhelming majority to be friendly and helpful. Just my $0.02.
Originally Posted By -em <<On the East Coast its mostly used for kind purposes.>> That is cause the equivilant phrase at WDW is "Have a Disney day"... -em
Originally Posted By wendebird >>We were recently at WDW. Perhaps it was the heat and humidity, but I didn't find the CM there exceptionally magical. In fact, we stopped off for a wedding in St. Louis and I found just the people in St. Louis a whole lot more friendly than any CM in WDW. I especially found some of the guests in WDW to be outrageously rude. I'm glad to be back to DL.<< I agree with you 100%, with the exception of going to St Louis, never been there.
