Originally Posted By momwith4boys Hi-We are going to DL on sunday and staying at the GC and we are having a minor difficutly with the hotel. We have booked a 2 room suite(as we have in the past) but are always put into the same one-way in the back-takes forever from the elevator. We wanted a different one-but of course got conflicting stories on how to "request" a room. Some say at time of booking-orthers at time of arrival. So my husband called the other day to see what he could do-and they have us again in the far away one-and have been told that maybe you can change it upon arrival(we will be getting there at around 8am). So any words of advice on how to get to another suite. Any advice-even if its how to do it differently the next time-would be greatly appreciated. We booked through AAA if that makes a difference. Lisa
Originally Posted By SuzieQ I've had my best luck with requests by going through Vacation Planning. I typically request the autographed pictures and other small requests. I've always been given great treatment including priority seating for shows, and room requests. I'd give them a call!
Originally Posted By trekkeruss When I used to read the USENET group rec.arts.disney.parks, I read a number of times that the best course of action would be to call a few days ahead and ask for the "room controller" (this was for hotels at WDW.)
Originally Posted By Faith <<When I used to read the USENET group rec.arts.disney.parks, I read a number of times that the best course of action would be to call a few days ahead and ask for the "room controller" (this was for hotels at WDW.)>> I had better luck with faxing my requests to the hotel a few days ahead of time. Of course, this was also for WDW, but it probably can't hurt to send a very nice faxed request.
Originally Posted By trekkeruss ^^ did you give up on the pics from your trip? I'd still love to see 'em, notes or not!
Originally Posted By 5formickey We also had the same problems with suite assignments only it was at the Disneyland Hotel. This year we had the same problems but I contacted guest services a few days after we made our reservations and they helped. I was told, and I know others will disagree, that the suite assignments are made when you make your reservation. They block you into a room right then so they know how many of each type they have sold. I seriously doubt you will be able to change when you check in because of all the logistics about who is checking into which room when and who is coming in after etc. My advice would be to contact guest services and work with them, it might not work for this trip, but for the future they might be able to get you where you want from the start, it's almost impossible to change once they have book things. Because you have a suite, the "get there early and ask for a change" doesn't work. Good Luck!
Originally Posted By debtee We have booked a 2 bedroom suite at GCH for this Christmas. We booked through Walt Disney Travel and they have allocated our room numbers and given them to us, so we could look up on the map where we are situated. Hopefully when we check-in there will be no probs and it will all be smooth sailing! I hope you get the room you want Lisa, please come back after the weekend and let us know how much fun you had!
Originally Posted By Faith Russ: should have TR and photos posted by the end of the week! Too bad my job gets in the way of working more on getting that done. Thinking of doing a DL (and/or WDW) trip next year, which is why I've been hanging around these boards.
Originally Posted By DisneyDana Are you asking for a 2 room suite (bedroom and parlor) or a 2 bedroom suite (2 bedrooms and a parlor)? Also, what type of bedding are you requesting? That can make a difference as to the location of your suite.
Originally Posted By momwith4boys Thanks for all the replys-to answer DisneyDana's questions we are asking for(and receiving) a 2 bedroomsuite. We have never specified bedding arrangements-would that help? We have been assigned rm 3452-way in the back. Our first time we got a 2 bedroom suite we were over looking the grizzly-perfect spot. Its not that we dont get a wonderful room-its just so far from the elevator. Is there a way to know where the other suites are located and specifically request one-the next time? thanks again-Lisa
Originally Posted By momwith4boys Oh and by the way-there are 6 us going-2 adults-4 boys. we always have gotten the K bed with the added on room with 2 Q(?). Lisa
Originally Posted By DisneyDana Almost all of the suites with a king bed connecting to 2Q's are at the ends of the 400 wing and the end of 100 wing. So the odds of getting a suite down there are pretty good. There are a few on the 6th floor but 2 of them face the Brisa Courtyard (no park view) and the other is down the 400 wing as well. Call the hotel directly and just ask them to note it in your reservation your preferences. Also, if you were to look at a suite with queen beds in both bedrooms, it gives the FD a little more flexibility on your suite location. What are your arrival dates?
Originally Posted By momwith4boys We are getting there on Sunday(the 16th). Thanks for the information. Probably not we can do about this trip-but we'll know better for the next time.
Originally Posted By benavag DisneyDana, do you know where the queen suites are located? I asked to be near the concierge's lounge, is it a possibility?
Originally Posted By momwith4boys Do you think its to late to call and change it to 2 queens in each room? They said they are preassigned at time of reservations? I guess it wouldnt hurt to try-right? Thanks again-learn stuff new all the time around here!! Lisa
Originally Posted By mickeynewe I have always found that whenever I request something (knock on wood) that they do their utmost to accomodate my family; however, they can never "guarantee" your request.
