Originally Posted By stagemomx3 I had 2 rooms booked at the Grand Californian, but they were done as two seperate reservations on line. We had to add the second room because we went from 5 people to 6. Now here is where it starts to get complicated, when I made the second reservation the 6 person was going to be DH and he didn't need air fare so it was just the room and park hoppers. Now the 6 person is my 7 year old niece, so I needed to make sure all the correct people we listed and change the park hopper from adult to child and get my niece on the same flights as us. This took multiple phone calls to Disney Vacation planning. The first time I called I got kicked to the wrong place, and she could just transfer me to the correct place so I had to call a different number. Then just as I was starting to get things straightened out I got disconnected. I was on my cell phone not at home so that got messy. My second phone call, "no it's not possible to recconect you with the person you were just talking to", why? So new person, had to re-explain everything, then got discconnected again! Finally third phone, third different person and 1.5 HOURS later everything is fixed, air fare and rooms for all, plus I upgraded the park hoppers to 5 days. Everything paid for, were good to go or so I thought. Then last night I check the reservations on line, and what do I see, but my youngest son is listed twice, he is in both rooms. So I will have to call again today and see what is up with that!
Originally Posted By mousegrl What a pain! I hope you get it all figured out and have a wonderful time!
Originally Posted By 4Disnee Oh so sorry to hear about that. That is so stressful to have to go thru that. I hope that everything gos thru the way that it is suposted to. I hope that you have a wonderful trip!
