Originally Posted By marc66 We returned today from an 8 night stay at All Star Sports. The ONLY day our room was cleaned before 4:00 was the day we checked in. We stayed at WL for 10 days last year and I don't remember having any issues. We like to come back in the afternoon and swim and take naps before heading back out.
Originally Posted By A Happy Haunt you get what you pay for! I really enjoyed my stay @ WL last year.
Originally Posted By irishfan >>you get what you pay for! I really enjoyed my stay @ WL last year<< Not quite sure about that as my Mum just returned from 10 days at the Grand Floridian and had similar issues. The room was always cleaned well, but never in the morning.
Originally Posted By CarolinaDisneyDad Probably due personnel cuts making fewer people clean more rooms. Just my guess.
Originally Posted By SuperDry This is true of any hotel: assuming that housekeeping works a normal shift of 8am - 5pm with a 1-hour lunch, 1/8th of the rooms cleaned every day will be serviced between 4 and 5pm. Perhaps the location of your room happened to be such that it was among the last cleaned during the shift. But as long as it got cleaned each day, I don't see this as a sign of a service downgrade.
Originally Posted By DlandDug Did you make a request to housekeeping? If a request for earlier cleaning was sent in and not honored, then I would say a complaint is in order.
Originally Posted By Disneymom443 Not enough cast sounds right, depending on your room location it may take longer to get there. Smile at least it was cleaned.
Originally Posted By Sport Goofy Late housekeeping has been my experience with Disney resorts since the 1970s. This isn't really anything new. It's generally the way they have always operated.
Originally Posted By bobbelee9 <<you get what you pay for! I really enjoyed my stay @ WL last year.>> What an attitude.
Originally Posted By bobbelee9 Happy was there for her birthday-so she was left a towel birthday cake. One daughter stayed at Carribean and she had towel animals too. But she had the shampoo & conditioner combined in one, we had separate bottles. Of course people in the GF got super dooper bottles of higher quality "stuff." Maybe you do get what you pay for.
Originally Posted By marc66 We had a towel animal and mouse the day we checked in. I understand the whole "you get what you pay for" thing. I was expecting that. But don't you think they could at least rotate the rooms so not everyday is the same time.
Originally Posted By marc66 There is such a difference between deluxe and value resorts. Especially in service. We had such a great time last year at WL. I guess it's just hard to measure All Star Sports to WL. That's all I'm saying.
Originally Posted By bobbelee9 We've stayed at DixieLandings, WL and Poly, I don't think I've noticed a difference in mousekeeping. And I don't think we were treated any worse at the Dixie. I do agree with you on rotating the times for cleaning.
Originally Posted By Spirit of 74 I would be more concerned that the room was actually cleaned then the timing. If I ever want a specific time, I make sure to call and request service. I still recall an awful experience at ASMu back in 1997 when Percy the housekeeper called every morning at 8:30- 9 a.m. when the do not disturb sign was on to ask if we wanted service. The first day I thought it was rude and dumb, but didn't complain because I didn't expect a repeat. When it came the second day, I was a bit nasty to the guy (I sleep in on trips) and then called and complained to Guest Services (who took it very nonchalantly) ... and sure enough on the third morning (and last) he did it again. I wound up having a non-magical discussion in the lobby (it was bad service) and I finally got one night's stay credited back. But overall, I haven't noticed much difference between a value, a mod or a deluxe in terms of time or quality of Mousekeeping.
Originally Posted By A Happy Haunt <- takes home towel animals, soap, conditioner, shampoo, lotion, tea bags, non-dairy creamer, splenda packets (I have a diabetic friend & use when he comes to visit, the way cool Mickey shaped pipe cleaners that were on my towel birthday cake & the book about the resort mattress I was sleeping on (in case I want to buy one & experience the magic of sleeping at a Disney Resort at home)...Hey, I paid for it!!
Originally Posted By Mickeyfan1 I don't think the "class" of property if you will makes a difference. A few years ago I stayed at the Animal Kingdom Lodge....from front desk staff, mousekeeping, to service in the lounge it was terrible. I did speak to a manager, who was all of 25 years old I think, and he could have cared less. His excuse even back then..."well we are short staffed!" I also wrote a very nice letter, not attacking but pointing out some of my concerns and received a very generic voice message from WDW from someone who did not even leave his name. Since that experience I really have had no reason to rush back to WDW. Oh I will someday, but the anticipation and excitement of a WDW vacation just is not there right now, even after two years. Things will never be what they used to be at Disney and that's too bad.
Originally Posted By A Happy Haunt ^^^I friend of my mom's had an experience similar to that at GF! I think it had to do with lightbulbs.
Originally Posted By bobbelee9 ^^No, it was a toilet that wouldn't stop running, for several nights. No body seemed to care except them. They don't stay at GF any more.
