Quick question ..tippping tour CMs

Discussion in 'Disneyland News, Rumors and General Discussion' started by See Post, Oct 1, 2005.

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    Originally Posted By grumpybt

    We'll be at DL in about a week. My wife decided to take the Walking in Walt's Footsteps tour. Me and the son bagged out and would rather spend our time on Splash Mountain, Big Thunder, etc.

    She was wondering if there is an expectation or is it customary to give the CM who is the guide on the tour a tip?

    Any feedback is appreciated.

    Thanks.
     
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    Originally Posted By trekkeruss

    CM aren't allowed to accept tips, save for those positions where it is customary (housekeeping, bell services, etc.)
     
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    Originally Posted By LPFan22

    The best thing to do for the CM would be to go to City Hall and log a compliment. It means a lot!

    =)
     
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    Originally Posted By BitsySpider

    But only if it is deserved.

    I was told that places like the Blue Bayou, where there are actual hostesses and waiters, that the CM's are not allowed to keep the tips; that they have to turn them in. Does anyone know if that is true?
     
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    Originally Posted By Darkbeer

    ^ I know that is NOT true, CM's in those tipped positions are required to report their tip income to their manager (and nowadays it is a lot easier, with computer programs tracking individual sales), but they do get to keep the tips (actually, the servers are expected to tip out other employees, such as bus persons, cooks and bartenders that assist them, except managers), but they do get to keep most of the money.
     
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    Originally Posted By John_CM

    And actually, other departments are now able to accept tips as well. I know that in stores specifically, it used to be frowned upon, but that changed a little while ago.. The official policy is that you are to refuse the tip 3 times. If the guest still insists, you may accept it, but you are technically supposed to report it as income.
     
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    Originally Posted By iluvdisneyland

    I know Outdoor Vending Cast Members are not allowed to accept tips (although from stories I've heard, not everyone obeys that policy) but I do not know Guest Relations' policy.
     
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    Originally Posted By SFH

    >>The official policy is that you are to refuse the tip 3 times. If the guest still insists, you may accept it, but you are technically supposed to report it as income.<<

    Yep. Unless you're talking something like waiting tables or carrying luggage, the cast member is supposed to turn down the tip three times, and after that they can accept it out of politeness.

    SFH
     
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    Originally Posted By BitsySpider

    >I know that is NOT true<

    Thank you!! I was very upset by this untrue rumor. I will remember to tip accordinglyºoº
    Thanx for all the tipping info even though this was someone else's question.
     
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    Originally Posted By Jim in Merced CA

    Back in 1987, as a Guest Relations/Tour Guide, our policy was essentially no tips, but if the guest was insistent, we could accept.

    The situation really didn't come about too often.
     
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    Originally Posted By Witches of Morva

    ORGOCH: Well, heck!! If'n the rest a the world gits tips, I'd sure like ta know when in the @#$% a witch can expect ta c'lect some money, her OWN dang self!! Does anybody ever bother ta tip ME?! I don't THINK so!! Ev'ry time I goes an' casts a spell fer somebody or ON somebody, I don't git hardly nothin'!! An' it ain't fair an' it ain't right!!!
     
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    Originally Posted By cwade

    Ok, you say on one hand that tips can be given where it would be normal to give tips elsewhere, but on the other hand you say that Tour Guides can't accept tips, which is it? Last I had heard is customary to tip tour guides, say if you are touring a foriegn country or some such thing. I am a little confused here.
     
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    Originally Posted By imadisneygal

    It is not expected nor is it customary to tip Disneyland Resort Tour Guides, officially known as Guest Relations hosts or hostesses. They are compensated for their services and even though some tour guides in the industry usually receive tips it is not customary at Disneyland. So, it isn't a service role in which one would expect a tip such as waiting tables, bartending, etc.
     

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