Originally Posted By 999HAUNTS I cannot believe this. We order a laptop for piratebrittany through BestBuy.com. Just what she wants. All the bells and whistles (within our 1K budget, anyway). We are told that the laptop will be delivered by UPS and someone over the age of 18 must sign for it. Our delivery time is tomorrow. That's a Saturday. No big deal. We can hang out and wait for Mr. Brown. Piratebrittany comes home from school...and what do you think is lying on our front porch??? You guessed it. The laptop. For all to see. I do not live in a fancy neighborhood, folks. Almost every one of my neighbors could probably use a nice laptop if you know what I mean. I cannot believe UPS would just leave it there for all to see. And, not require any signature??? Joe Shmoe could have picked it up and had a grand old time. Is it worth filing a complaint? No harm was done, other than this giving me a major case of the "WHAT IFS".
Originally Posted By Ursula Was the package marked with a "requires signature" notation? Call them and ask for proof of delivery. Tell them you didn't get it and see how they sweat. We get tapes delivered all the time. Masters, important clones, etc. I hate when delivery companies make gross oversights like this. Not getting a signature leaves them on the hook. Someone needs to know at UPS so that something doesn't happen again and the next teenager's laptop is stolen. Folks, I am mad because I know how hard she saved up for this and how furious our entire family would be if it went missing.
Originally Posted By alexbook You could go to <a href="http://ups.com" target="_blank">http://ups.com</a> and check the tracking info for the package. That would tell you who signed for it, if anyone. Maybe one of your neighbors signed for it and then left it on your porch?
Originally Posted By TALL Disney Guy ^^^Regardless, they should deliver on the day the customer is told.
Originally Posted By Ursula (we want to hear your crash story. I wrote that it happened in Confessions, but left the details out so I don't steal your thunder)
Originally Posted By TALL Disney Guy 5 for 4. I for one am actually a bit envious of this---every time UPS has to deliver something to me, they always make me have to see a deliverman in person and sign for it, and with my weird and heavy schedule it's very very hard to ever see one. It's always so frustrating that there's a box they can check that says "If you allow the customer to check this box, then delivery may be made without a signature". Arrrgh! That would make things SO much easier. I would call and complain too (especially since they delivered on the WRONG DAY), but at least you can take comfort in the bottom line, that you do indeed have the package.
Originally Posted By mrichmondj I am never home when UPS, FedEx, etc. deliver. My work schedule pretty much keeps me out of the house from sun up to sun down. I am always appreciative when the delivery folks just leave packages on the doorstep. I guess I could worry myself to death about thieves, but in the big scheme of things, I just appreciate not having to make a trip out to the UPS distribution center. I don't think this is all that big of a deal. I wouldn't lose much sleep about a package sitting out on my porch, even if it was for a couple of days.
Originally Posted By friendofdd I'm glad everything turned out ok. The truly important thing is that she get the package. As for the error, it could have caused a serious problem. I would check to see if the package was marked properly and them let management know what happened so they can try to improve what, normally, is a very good system.
Originally Posted By Ursula Oooh, I love San Diego. Nice city. All I can say is that if one of the neighbors signed for it, it wouldn't be on the porch at my sister's. I'm just sayin.'
Originally Posted By knightnfrees <<It's always so frustrating that there's a box they can check that says "If you allow the customer to check this box, then delivery may be made without a signature". Arrrgh! That would make things SO much easier.>> TALL, go ahead and sign the back anyway. You are giving approval for it to be delivered regardless if you're available to sign or not. Unless it's a multi-hundred $ item or more, then I think this would be fine to do.
Originally Posted By TALL Disney Guy I tried that before---didn't work. Instead I got a notice. "This is the __ time we have tried to deliver this. We will try once again, then it will be available for pickup at the distribution center", grrrr. And the way it's worded, it's like they won't accept your signature unless they have checked the box "allowing" that option.
Originally Posted By knightnfrees How 'bout this? When you place an order with a company and it ships by UPS, request that you're package be delivered w/o a signature confirmation. They'll probably say then they aren't responsible if package is taken...blah, blah, blah. But it's worth a shot.
Originally Posted By AuroraRose or you can list your signature with fedex and ups as an overide to have everything delivered without signature, but this will override the things you may actually want to be delivered with a signature. on the flip side you can call fedex/ups and have them note your address always requires a signature.
Originally Posted By Stacers76 Good Ole UPS did a similar thing with my engagement ring that we'd ordered online....it came in a padded manila envelope, and was supposed to be signed for, we just happened to see it laying in the garage on the ground behind our car....good thing we saw it or we'd have run over it!
Originally Posted By Phantom "What can brown do TO you?" I'm fairly certain some of our neighbors are enjoying some of our wedding presents to this day. On the other hand, I hate it when I have to GO to a UPS location to pick something up. Doesn't that kind of defeat the purpose of having something shipped??? And if I've paid for shipping (and even if I haven't... let's face it, the cost is still passed along even if the shipping is "free"), it is even worse to have to go drive to a UPS location to pick something up. We hate UPS.
Originally Posted By debtee I'm so pleased the laptop is safe and sound 999Haunts! I had a delievery due here yesterday, we have an automatic opening gate on our property and the delivery driver pressed the bell at the intercom. I was home and just as I opened my front door the driver threw the box over the gate and drove off! Geez, barely 30 seconds had passed since he had rung the door bell. Lucky nothing was breakable in the parcel, it was just heavy, however the bottom of the box had opened and all the peanut packing went eveywhere and then Woody ran off with the peanuts in his mouth, so it was a Lovely delivery moment! lol I did consider ringing the company but decided not to as I did get the parcel and nothing was broken.
