Originally Posted By ssWEDguy WDW CM's vs. off-property retail employees I gotta tell you -- anyone who has any complaints about "how the quality of CM's seems to have slipped over the years" -- try working with with Orlando area retail employees off-property sometime. That'll open your eyes. I was at the Burger King just to the west of property on 192 yesterday. The employees behind the front counter were NOT happy about being at work. Trash on the counter -- customers at the drive up were getting priority as I simply stood there and waited and at least have my presence acknowledged -- no "Hello! Welcome to Burger King!" -- they never looked at me once when filling the order, preferring to stare at their computer screens -- even gum chewing. And then they got the order wrong. Holy cow. It's not like it was busy. I was one of the three people inside at the time. Getting back to WDW the next day and getting smiles from CM's again made me feel good, like I was going back home.
Originally Posted By Disneymom443 When you are used to getting smiles and being talked to even if they may have a bad day. You don't relise how spoiled we are until we go somewhere else and get treated like they don't give a darn. Then we want to run back to the place that makes us feel good.
Originally Posted By TDLFAN Again... that is the prevalent atitude about the young american work force now a days... it's everywhere in Orlando I see that "who cares" attitude and lack of service and common courtesy towards customers in general.
