Originally Posted By TDLFAN >>THAT is horrible, TDLFAN!<< That is one of the many times I have seen trash cans in that condition at WDW. Trust me. It's becoming the norm at times... >>That's something you would NEVER see at Tokyo Disney Resort.<< True, but let's not get TDL off the hook that easily... In my last two visits, I have noticed a little trash on the floors sitting there a bit more than just a minute. That is UNacceptable to me in Tokyo. Still, their park is not unclean to the levels of the MK and DLP, but if they start letting it go now...I am affraid it will get worst. Have they cut back on custodial at TDR??
Originally Posted By adizneeguy I found it interesting how Walt had a study done to see how far a person would walk with a piece of trash before throwing it to the ground, and then spaced the garbage cans respectively. Cleanliness was clearly more important than saving of money by purchasing fewer trash cans, or for that matter paying good people to maintain a good clean atmosphere in the parks. (or park in his day) With the attitudes of people today, perhaps the cans are on the way out. To use Walt's methods, they would probably have to install a "trash trough" down each street and walkway. Maybe with its own little conveyor belt that runs straight into the utilidors....just a thought.
Originally Posted By Mr X Well, true or not it's very disappointing (in Orlando, Tokyo, or any other Disney destination) to say the least. Pretty shocking. On the OTHER hand, trash on the ground might be overlooked for a few minutes and that's understandable but that trash can in the picture should have been watched and not allowed to become so deplorable. EVER. I mean, jeez, when I was a kid working in McDonalds we were more careful than THAT! Oh well. Sorry to be so down about it, but it really bums me out.
Originally Posted By ssWEDguy A key lesson I've observed with trash is that "Trash breeds trash." If everything is kept spotless clean, it's really hard for any person to be the one to toss the first piece on the ground. Even if they're jerks. But once a piece of trash is there, a second or third one piece is easier. And once you get a bunch of trash on the ground, all bets are off. Even good people can make mistakes then. It's important to keep that first piece from hitting the ground. Or getting it picked up quickly if it does.
Originally Posted By Mr X Very good point, ss. And ESPECIALLY when, as in TDLFAN's photo, the AVAILABLE trash can is full and overflowing, it's hard for people to bother trying to find ANOTHER trash can rather than just throw the refuse on top just like in the picture.
Originally Posted By wahooskipper Is it possible, TDLFAN that the picture in question was taken immediately after Fantasmic when the theatre clears out?
Originally Posted By Mr X What does that matter? Do you think that would make it okay Wahoo? I sure don't.
Originally Posted By wahooskipper I don't think it would be ok...but I think it could be understood. Have you every emptied trash cans on a midway? I have...many moons ago...and it isn't easy, particularly when there is a stampede of people heading toward an exit. It isn't easy, and...in fact...can be dangerous for the cast member and the guest. If this was an isolated incident at the conclusion of a show/parade/etc then I could at least understand it wasn't standard operating procedure.
Originally Posted By Mr X Well, I've emptied trash cans at a busy McDonalds (and yeah, they fill up fast). No, not a "midway" per se. But anyway, I still wouldn't find that at all acceptable. More staff would alleviate the problem. I've also seen (at TDL) cast members at the exits taking trash from guests and things like that which would help to avoid such unacceptable scenes like that one. I sure as heck HOPE it isn't s.o.p., this one picture is one too many!
Originally Posted By TDLFAN >>Is it possible, TDLFAN that the picture in question was taken immediately after Fantasmic when the theatre clears out?<< As I said before...the picture was taken as I was on my way to see the lighting ceremony of the Osbourse lights... and I believe way before Fantasmic! stated. But even it is was after a big show like that, doesn't matter. Disney is supposed to uphold quality standards regardless the amount of guests in the park. No one does a better job that TDR with this...where TDL for example see thousands more guests and the park is always extremely clean under the most trying circumstances. I won't let WDW get off easily on this, no matter how many excuses you all can come up to justify their lax cleanliness.
Originally Posted By wahooskipper Well then you are right. Disney is guilty and what they should do is staff a custodial person at every single trash can from opening to closing. Let's see, that would be several thousand cast members but hey...what's a few extra bucks?
Originally Posted By TDLFAN Hey, If TDR can do it^^^, so could WDW, but they don't value our magical memories as much as they do making money off us.
Originally Posted By wahooskipper News flash: The kids working at TDR have a better work ethic than the one's working in the States. That shouldn't come as a surprise to anyone. If you have been managing people at all in the past 20 years I think you will have noticed by now that the kids coming to apply for jobs today, for the most part, come with a chip on their shoulder and a sense of priviledge that I have not seen in a long, long time. Getting them to do even the basics is becoming more of a challenge. McDonald's used to have a program where if your cashier didn't smile and say, "Have a nice day" your meal was free. They had to eliminate the program because they just couldn't get the (largely kid) staff to follow that simple procedure. I'm not saying Disney shouldn't strive to do it. But I am saying it has become a much greater mission.
Originally Posted By vbdad55 wahoo....as a manager for the last 25 years I say Amen to that brother..... However I have found that these 'kids' get their sense of entitlement from their parents -- they are all being told what they 'deserve' - and should have.....finding a solid worker under 30 years old today is indeed a rare find.....most leave college ( those who do attend ) - without one day of work experience...no responsibilities...and everything has been handed to them...they have no idea how to work to get anything. This is not 100%, but as I said the good ones are a rare find... No one wants to work overtime, holidays, get extra education...etc. It is a sorry state of affairs. And many others are coming out of high school with zero computer literacy skills, and very minimal math aptitude and writing ability. High schools only require 1 year of math and 2 of science ( or vice versa) - and if the parents aren;t involved, guess what the kids take-- the bare minimum to graduate which prepares them for nothing. As for McDonald's ( as I am very familiar with that corp.) - burger flipping used to be seen as a means to an ends in getting a foot in the door at the corporation. Two of the senior members of the executive team at McDonalds in the last 10 years started that way....and many many director level and above people. But today those jobs are seen as degrading and demeaning, and beneath the children....go figure.... I could rant forever on this topic, but will cease now..... ( and people wonder why Disney can't find 50,000 workers with great morals / ethics and smiling all the time to staff WDW...)
Originally Posted By wahooskipper It is amazing to me how many teenagers have to have their mothers' fill out the employee application and demand to sit in on the interview. When I went for my first job my dad said, "good luck kid...I'll pick you up in an hour." Now when you have to discipline an employee you end up getting a call from the kid's parents the next day. Hint: If your parents need to guide/protect you from your job then you aren't ready to be working.
Originally Posted By vbdad55 <Now when you have to discipline an employee you end up getting a call from the kid's parents the next day. < you want a real challenge -- try coaching a sport , any sport. The kids are far easier to deal with than this latest group of parents....
Originally Posted By TDLFAN >>However I have found that these 'kids' get their sense of entitlement from their parents -- they are all being told what they 'deserve' - and should have.....finding a solid worker under 30 years old today is indeed a rare find.....most leave college ( those who do attend ) - without one day of work experience...no responsibilities...and everything has been handed to them...they have no idea how to work to get anything. This is not 100%, but as I said the good ones are a rare find...<< God, I bow to you. That is the truest thing you have ever posted on LP in your career here. Dedication begins at home and sense of duty in school. When parents start taking their kids off school to go to..say..WDW, it sends the wrong message to children who then think it's OK to slack off. If I was a parent, my kid would never ever get those "perks". Then they say we Gay People are not fit to raise children.
Originally Posted By adizneeguy <two pennies clink to the LP floor> I work in a warehouse environment in a supervisory position, and my LORD... I commonly feel as though I am teaching children or teaching a class on "How To Get By In Life With Little or No Effort." The fifty or so people that we have brought into our warehouse (after pulling out the violent felons and job-hoppers out of the stack of 500+) act as though over-acheivement, or sometimes just acheivement, will make them look like brown-nosers. And our beginning pay is probably 30% more than Disney's. I cannot imagine trying to lead, coach, or inspire today's younger generation of workers at minimum wage. All of that said, just how large is the maintenance and custodial budget of WDW? Is it so much of the pie, that a small increase in that category would jack up prices? Seems like a small sacrifice to me.
Originally Posted By TDLFAN >>just how large is the maintenance and custodial budget of WDW?<< Good question, and I'd like to know the answer to that myself.
Originally Posted By vbdad55 <God, I bow to you. That is the truest thing you have ever posted on LP in your career here. Dedication begins at home and sense of duty in school.< Thank you TDLFAN, it is just how I feel, and not only do I have to deal with it in the business world, but also in parents of my kids peers....and it is frustrating. Parenting is hard work, and today i just feel many people don't want to ever be the 'bad guy'. The epitomy is the ' cool mom' case and trial that was in the news. Unfortunately I know parents that while not going to that extreme, don't stop far short and for those of us trying to instill a sense of right and wrong, and work ethic etc....it just makes it harder. And this cuts across all classes of people. I live in an affluent area and those parents that let their kids drink , party like it's 1999, take the car before they have licenses and just spoil the heck out of their kids is staggering. The kids can do no wrong and there are no consequences.. -- As far as budgets for WDW, although I don;t have that info, I would think the custodial budget is the proverbial gnat on an elephants behind in size as a % of the entire budget. The maintenance budget I would guess would include building and ride repairs and upkeep , which would be more substantial, but still small in comparison. The main thing with items like this in an overall budget that would be staggering in $$ amounts for items like marketing -- is that they would have to want to make it a priority before it became a concern and they could begin to assess how to address and shift $ .....
