Originally Posted By bullamakanka <<... still not buying it ...>> So why do we do the surveys? Of course it has direct correlation. The people who are more likely to give negative comments on prices are those who buy limited-entry tickets (1-day, etc). People who have Annual Passes are less likely to complain; they've paid their money already, up front in most cases. Various departments within the company commission us to collect specific data, which they use to determine all sorts of things... pricing, updates on rides, which rides are more popular and why, how long people spend at one park or the other, and so on. When we approach someone for a survey, it's quite possible that another surveyor will approach another member of the same party. This is normal; every person is a different result. People often say "oh, we're all together," which is true, but individually everyone is, well, individual. For starters, if someone is "M" and someone else is "F", that's different data right from the get-go! (Which reminds me of my fave scene in Monty Python's "Life of Brian" when Brian pleads to the crowd not to follow him. "You can think for yourselves! You're all individual!" he cries. The crowd, in unison, chants "Yes! We are all individual!" and one guy to the side mutters "I'm not...")
Originally Posted By Bob Paris 1 I always thought of that guy being like the little Droopy Dog with that voice he had.
Originally Posted By Yookeroo I'd be willing to bet that if Disney got 100% negative response on a ticket price question, ticket prices wouldn't decrease as long as people kept buying them.
Originally Posted By Princessjenn5795 "I'd be willing to bet that if Disney got 100% negative response on a ticket price question, ticket prices wouldn't decrease as long as people kept buying them." That is it right there. Until the ticket prices start noticeably and negatively effecting the number of people attending each year, there is no incentive for Disney to lower their prices. Also, since they are asking people who are already in the park, even the people willing to complain about the prices in the surveys weren't upset enough about the prices to avoid paying them.
Originally Posted By berol Surveys could help them judge how much the next price hike should be, not just up/down/hold.
Originally Posted By tiggertoo Sounds like the survey was drawn up by the accountaneers at TDA. After all, I believe Indy is the most expensive attraction to operate at the park. It's one of the most CM intensive (tied with Autopia if I recall), constantly breaking down, and very energy intensive. The accountants would dance a jig were Indy to go.
Originally Posted By danyoung My problem with the survey I took over Christmas was with the questions themselves. They never asked straight out "Are our prices too high?" Instead, they asked questions like "Do you feel you received good value on your visit today?" Well, what am I supposed to say? OF COURSE I received good value, or else I wouldn't be paying for my AP. But do I think the prices are too high? Yup.
Originally Posted By TMICHAEL ^^^Exactly. Unless you can actually write down your thoughts and opinions, nearly all surveys, especially the leading question type Disney uses, are skewed to get the answer the author of said survey wants. It might make you feel good to "voice" your opinion, but you really aren't doing anything more than validating the info Disney already has.
Originally Posted By berol I've taken a couple of non-Disney surveys that got me to laugh out loud at the poor survey taker cuz from the way a question was worded, it was impossible to answer anything but "yes" to a question.
Originally Posted By Bellella Here's a question. Would Autopia be so CM intensive if it didn't run on gas? You'd think that for their own health the cast members at Autopia would be begging for an electric conversion. Plus, they wouldn't have to shell out all that money on gas for the cars. Win-win, hello!!!
Originally Posted By danyoung >Would Autopia be so CM intensive if it didn't run on gas?< While I agree with you that a non-gas option would be healthier, I don't see how any alternative fuel would reduce the number of CMs at the attraction. You'd still need the same number of people to load and unload, and you'd still need the same number of people to fuel the vehicles.
Originally Posted By ksargen Speaking of surveys, our party took no less than 4 in three days in the parks. Wow. Where are you from? Is this your first day in the park? Did you eat in the park? (That was the longest one at 5 minutes). I was nice and helped the survey people out, but it sure seemed like they were out in FORCE.
Originally Posted By FerretAfros HKDL's Autopia is electric, and also has CM's all over the place. I don't know the exact staffing requirements of either one, but they both have several lanes of traffic, each with its own grouper and a couple CMs loading/dispatching guests, as well as controlling traffic for the cars returning, and the various other posts associated with any other attraction. HKDL's makes funny noises when you drive, and doesn't vibrate like a normal engine, but other than that, the overall experience is shockingly similar.
Originally Posted By Bellella Actually, not so similar since you don't have to inhale those sickening gas fumes. But since the all-electric experience is mostly the same, I see no reason why the D-land Autopia shouldn't go the same way.
Originally Posted By oc_dean Since there is at least one poster here who is a Survey CM ... Can I ask this - There was a time Disney did not need taking surveys from guests. You didn't see imagineers from Glendale asking the public (in the early 60s) .. Would you like to see a boat ride with pirates? Disney was AHEAD of the PUBLIC. So, why do they need them now? (Not the part on day to day operations, price) ... But the part on attractions themselves. The "general public" should be the LAST place Disney should be asking on that front. Let the talented artists come up with creative ideas - Not Jed the plumber from Ashdown, Arkansas!
Originally Posted By FerretAfros The insane number of surveys that have popped up over all facets of society recently (it started about 5-6 years ago, but has gotten ridiculous in the last 12 months) really proves that American companies no longer want to exceed expectations, but only strive to meet the lowest acceptable threshold. While theoretically they could be used to see what areas need improvement, it often feels like they're trying to gage what areas are 'too good' and can be left to rot for a while, while something else that the survey says we want (like Sorcers of the Magic Kingdom) gets added, even though it's not really a good investment of the company's money or a vacationer's time. *rant over*
Originally Posted By tiggertoo <<Would Autopia be so CM intensive if it didn't run on gas?>> As already mentioned, converting to electric wouldn't reduce the CMs required to run it. Just the nature of the attraction requires a lot of supervision and traffic control, just for the safety of the guests. However, eliminating FP would kill a couple positions (grandstand and turnstile). They can simply hand out the licenses at entrance. However, electric would be great for the CMs health. Not only the fumes, but the heat radiating from 80 some odd vehicles is tough to handle during the summer months, and it is also very loud down in the pit due to the combustion engines (I remember TDA doing some testing as to the average decibels and were surprised by the results). Green electric motors would be a great improvement.
Originally Posted By tashajilek Yea, the popularity if surveys is crazy. My aunt is signed up with about 5 different surveying companies and actually makes near a thousand dollars a year. I don't remember seeing cm's giving surveys at WDW?
Originally Posted By crapshoot <<Disney was AHEAD of the PUBLIC.>> That's how it is or should be when "you" understand the business "you" are working within. Simply amazing.
Originally Posted By crapshoot I think that I will make up a button that says SURVEY with a circle and line through it before the next time I go to the Park.
