Originally Posted By jsnelk I just called Hojo asking if the entertainment rate was available for May 8-12th and the girl told me she wasn't able to look up an entertainment rate. This was the hotel itself not the 1-800 number. She acted like she had never heard of a special rate using the entertainment card. I was very disappointed especially when she kept trying to connect me to someone else because I was eligible to win a 3 night stay and then $20 in cash.
Originally Posted By jbiederstaedt JSNELK, call the HOJOs back and ask for Lorealle, she will help you out.
Originally Posted By gottaluvdavillains Okay here is a weird situation --- I looked up your dates online - the entertainment rate is not available any longer for that time - Here's where is gets odd - I actually have those dates reserved already and I am getting ready to cancel them - and I do have the entertainment rate... Here's my suggestion - contact Lorelle and find out if there is a way I can transfer my reservation to your name - if this can be done drop me an email (it's in my profile)... I can't go this weekend now do to my DS16 having AP testing so I am going the weekend before... Let me know - I will be cancelling these soon!
Originally Posted By liveforvacations On a few, very rare occasions, I have had difficulty with the person who answered the phone. Maybe, they are new? I always just call back in a little while and hope I get someone else. You could always e-mail Lorealle.Bishop@hojoanaheim.com which is what I did but if she is not working that day, then you will not get a reply until she is there. It is worth a try before you try by phone again.
Originally Posted By gottaluvdavillains This is what I have right now... Thu. 05/08/08 USD 59.00 Fri. 05/09/08 USD 59.00 Sat. 05/10/08 USD 59.00 Sun. 05/11/08 USD 59.00 4 nights (1 Room): USD 236.00 Taxes: USD 35.40 * Total: USD 271.40 Check-in: Thu. May 8 After 03:00 PM Check-out: Mon. May 12 Before 12:00 PM Rate: Sd50 Guests: 2 Adults (per room) 3 Children 1 Room
Originally Posted By LuLu jsnelk, most likely you didn't specify *In-House Reservations* when you called. I've made this same mistake... they switch you to the main reservations, who are clueless!
Originally Posted By Goofy007 Lulu, thanks for the tip to ask for in-house reservations. While my trip is currently on hold (daughter's new boss doesn't want to give her 3 days off - h'mmmm...maybe she should get reallllllll sick!?), I will be going and hope to stay at the "E" rate. But from all the reviews, I will try and stay even if I can't! Thanks again for all your info everyone!
