Originally Posted By tashajilek Not all first timers know how to use FP or understand how it works. A lady I know was scared that if she put in her park tickets the FP machine would keep her tickets. My husband and I were shocked with her response and still laugh about it today. I'm sure she isn't the average first timer though.
Originally Posted By danyoung I didn't mean to indicate that first timers automatically know how things work. Heck, some dumb person tried to climb out of the Spaceship Earth vehicle as it was turning around for its return to Earth, and now we have to hear an obnoxious announcement telling us to remain seated (not that I'm saying all people who don't understand FP are dumb!). My point is that FP is an easy to understand system, if someone wants to put in the 30 seconds it takes to learn about it. If they don't want to read about it in the map, they can ask any of thousands of CMs who would be more than happy to help them out.
Originally Posted By RoadTrip If they can't figure out Fastpass, how do they ever find their way from the airport to WDW??
Originally Posted By sjhym333 I think for a first timer the whole WDW can be overwhelming. A lot of guests don't understand FP. It's easy to say or assume they should but many don't. The property is big, the resorts are big, there is a lot to do and take in. But I can say the same when I went to Paris. It's a learned experience.
Originally Posted By RoadTrip I would certainly have agreed with that 20 years ago when I first visited WDW. But with so much detailed information now available on the Internet, there is no reason for anyone to arrive at WDW uninformed.
Originally Posted By sjhym333 I agree and yet it still happens. But I would suggest that it is not just Disney. I think there are people in every area of my life where that is true. A good example are airports. You have to be pretty unaware to not know about the current security checks, but when I travel I still see people try to bring things that have been well publicized as banned from carry-on.