Originally Posted By sjhym333 As a former manager for COP here is the issue: When a guest leaves the show, it sets off an intrusion alarm which then prevents the building from rotation for everyone's safety. The CM must leave their position and walk the entire circle of the building to ensure that the guests who exited can find their way back into the park plus make sure that there are no guests near the building walls. Once the CM has ensured that the building is clear then they can reset the system and the building will rotate. If it takes too long for that to happen then the guests are forced to watch the same scene again. This usually results in more guests leaving and the situation tends to deteriorate. Despite the fact that the COP is a theater show, it is in fact a ride with moving machinery and should be viewed as such by the guests. Leaving is not only potentially dangerous but inconsiderate of the other guests.
Originally Posted By Witches of Morva ORDDU: Thank you for your explanation, sjhym333, duckling. They are always appreciated. This coven of witches certainly didn't know about the things you just said. So it's good to know.
Originally Posted By Jim in Merced CA Wow, that's a tough SOP. To expect a cast member -- when the intrusion alarm is tripped, to race around the entire perimeter of the carousel theatre, locate a guest, get the guest back into the park, and for the cast member to be back at their station so the show can continue -- it's like some horrible episode of 'Beat the Clock' or something. Sounds darn near impossible. sjhym333, how often did that happen while you were at COP?
Originally Posted By Kennesaw Tom Thanks sjhym333. That was a very good explaination. I'm very happy to hear safeguards are in place. I agree that guests should always be following castmembers directions. Castmembers are there to help and keep guests (and witches) out of mischief. I have never exited CoP while a show has been in progress. But, I have to admit in an emergency I would.
Originally Posted By Mickeymouseclub You think CoP is a long circle length. The castmembers are constantly having to run the full course of the PeopleMover for the same guest behavior caused ride shutdowns!
Originally Posted By sjhym333 It happened fairly regularly. I think people don't have the attention span to sit and watch the show at times. The worse day was when I literally had to have a CM stand at each door and not let guests leave so that the COP could be rotated after the 3rd time they sat thru the same scene. It can get ugly. There are two CM's at the COP so if they do their job right they each take off in the opposite directions, meet at the back and then continue back to Load. I have had people open the door just as the building has begun to rotate. This brings the building to a halt midway between show scenes. Once the doors are cleared you can jog the building manually to the next scene. Sometimes when you jog the building it wont rotate the next time it needs to and you have to hand jog it again. That usually gets it back on track. The problem when guests decide to leave an attraction on their own, whether it is COP or something else there are unknown consequences that many times create a whole bunch of problems. The PeopleMover is actually worse. MickeyMouseClub is correct. When an intrusion occurs the ride is shut down and a CM has to run the entire track. Lots of fun in 90 degree weather. Also, when FL has one of its torrential rainstorms and the wind is blowing just right, the trains between Space Mountain and COP will stop running and someone needs to go out and literally push the trains along to keep them going.
Originally Posted By FerretAfros I now have this great mental image of the CM's physically pushing the building to get it to spin to the next scene, in order to 'manually' get it to move. I know that's not how it works, but it makes for a great picture. For any theater-based attractions, the CMs at the beginning tell you how to exit mid-show, if the need arises. I'd think that there should be (may already be in place?) an announcement at COP that you can't get up and leave in the middle of the attraction. I remember hearing an announcement at UOE warning guests that it was a 45 minute attraction, and you can't get out to go to the bathroom or anything. Perhaps they should do something similar here. It does seem that this situation is more the guests's fault than the CM's. People just don't know how to behave themselves any more. Like using flash photography in attractions, what might seem innocent can really ruin the experience for everybody else.
Originally Posted By danyoung >I suspect people in the other theaters were getting up and leaving in the middle of the show, which can prevent the carousel from rotating and cause the scenes to replay. It appears people in the video have sat through the opening scene a couple of times and are bailing on the show.< Finally, someone sees the same thing as I did! The people in the video weren't the ones causing the problem. They only stood up to leave after repeated warnings being yelled by an overwrought CM. I wouldn't have been wild about sitting there, the show not going on and the carousel not moving, and being shouted at by anyone. So I don't blame the people in the video, who were just trying to get out of a bad situation. The people to blame were obviously in another part of the ride. And it's entirely possible that they didn't speak either English or Spanish, the only two languages in which the warning was given. After a couple of warnings it would seem to be a better solution for the CM to go to the offending theater and motion for the standers to sit down.
Originally Posted By RoadTrip Stitch-style seats would solve the problem. By the way... where does that fit in with your building codes KT?
Originally Posted By HMButler79 ""To expect a cast member -- when the intrusion alarm is tripped, to race around the entire perimeter of the carousel theatre, locate a guest, get the guest back into the park, and for the cast member to be back at their station so the show can continue -- it's like some horrible episode of 'Beat the Clock' or something"" It's like this for every attraction unless it's a speiling attraction or obviously the Riverboat. Fun times walking all the way to the Attic in the Mansion from Load 2 because the alarm went off.
Originally Posted By tashajilek ">I suspect people in the other theaters were getting up and leaving in the middle of the show, which can prevent the carousel from rotating and cause the scenes to replay. It appears people in the video have sat through the opening scene a couple of times and are bailing on the show.< Finally, someone sees the same thing as I did! The people in the video weren't the ones causing the problem. They only stood up to leave after repeated warnings being yelled by an overwrought CM. I wouldn't have been wild about sitting there, the show not going on and the carousel not moving, and being shouted at by anyone. So I don't blame the people in the video, who were just trying to get out of a bad situation. The people to blame were obviously in another part of the ride. And it's entirely possible that they didn't speak either English or Spanish, the only two languages in which the warning was given. After a couple of warnings it would seem to be a better solution for the CM to go to the offending theater and motion for the standers to sit down" I agree with you 100% I know that i wouldnt sit there listening to the same warning over and over again.
Originally Posted By SingleParkPassholder "I, for one, would love to pop them one." Only after I have. What part about "sit down" did these people not understand? Especially when the word safety was used. Idiots. There had to be a reason why this was recorded. We don't hear the CM until after his patience has been pushed to the limit. I give all the CMs a complete pass here. I'd bet whoever recorded this did so because there had already been repeated requests to stay seated and these morons just kept getting up without any regard for what was being said and the CM had finally had it. The issue here is simple. The CM knows much than you do, Mr. or Ms. Guest, about the ride you're on. If a CM tells you to sit, plant your ass in a chair. Period.
Originally Posted By Jim in Merced CA If the repeated message is 'Please remain seated -- we cannot continue the show until everyone is seated' And you get up and leave anyway -- how does this help the overall situation?
Originally Posted By danyoung Well, it doesn't. But if I was sitting in the introductory theater, the one I know has solid exit points, and I was repeatedly being yelled at by a frustrated CM, I'd probably be leaving too. My Disney park day is way too short to subject myself to that kind of verbal abuse. And again, based on the video, the people causing the problem weren't in the theater where the video was being made.
Originally Posted By Goofyernmost Ok, but if in spite of being asked to sit down so the show could continue, you get up anyway because (you aren't going to take anymore verbal abuse) don't you then become one of the reasons for the verbal abuse to begin with. Multiple wrongs do not add up to a right!
Originally Posted By vbdad55 "It happened fairly regularly. I think people don't have the attention span to sit and watch the show at times. " the attention span of the general populace is equivalent to that of a gnat. They have to have something plugged into every sensory opening 24x7 and even that isn't enough. If it doesn't spin and go fast and isn;t shint they get 'bored'. God forbid they may actually learn something -- I really am sad for our future
Originally Posted By Kennesaw Tom If WDW has a known problem at CoP, which the WDW management team refuses to rectify for whatever reason, I refuse to see how "guests" or "castmembers" are somehow responsibile for the WDW management team's continued negligence. There is absolutely no logical reason why any show scene in the CoP needs to repeatedly restart when a door is opened. Fix the problem! Instead of unleashing the wrath of castmembers everywhere. Bad show
Originally Posted By danyoung >Ok, but if in spite of being asked to sit down so the show could continue, you get up anyway because (you aren't going to take anymore verbal abuse) don't you then become one of the reasons for the verbal abuse to begin with.< Not really. The problem appeared to be going on for quite some time. And the opening spiel of the show was well into its second running, without the show proceeding (or the theater rotating). In that situation, yeah, I'd be leaving. I didn't cause the problem, nor did anyone in that opening theater. But how long do you expect me to sit and be abused by a yelling CM before I get tired of it and just get up and leave?
Originally Posted By Mickeymouseclub especially when we really just wanted to close our eyes and sit and relax for a few moments....and hopefully not snore!