Originally Posted By EdisYoda As someone who works for Sears, it was Kmart who bought Sears. And sadly, yes, the quality and customer service has suffered greatly from it.
Originally Posted By Fe Maiden <<I just don't think Wal-Mart is the anti-Christ like some folks here do.>> Of course they're not the anti-Christ. The anti-Christ wouldn't dare go out in public looking that unkempt.
Originally Posted By BlueDevilSF Location, location, location... There are Wal-Mart stores that are well-kept and employ helpful people, just as there are Target stores that are the opposite. I live near examples of each. I go about a mile out of my way to shop at a nicer Target store than the one closest to me. Safer, too.
Originally Posted By jmoore1966 I really like it when both Walmart and Home Depot advertise how readily available and eager to help their staff are. Please, advertise your strengths and stop insulting my intelligence.
Originally Posted By jmoore1966 Compared to my local TrueValue (which of course is now out of business), tracking down an employee to get a question answered is like night & day. Once you get one they are capable enough. Not quite the same as a quick dash to the hardware store to get that whatchamacallit that they help you find in 30 seconds and you're right back out. Not saying Home Depot is all that bad, but at least at the 3-4 that I have been in, the employees are not "readily" available to cater to all my needs like in the commercials.
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Originally Posted By jonvn I don't know, I go up to Home Depot employees, ask questions, they answer. Seems to work for me, but you know, every location and employee is going to be different.
Originally Posted By vbdad55 I also have found the Home Depot's by me to have helpful employees when i have gone there-- however the majority of the time I go to local Ace Hardware stores -- the ones near me are all family operated and the workers are just excellent - many have been there as long as I have been in this house ( 17 years)