Have CM's always been this way?

Discussion in 'Disneyland News, Rumors and General Discussion' started by See Post, Dec 11, 2006.

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  1. See Post

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    Originally Posted By TheHoop

    Ecdc and Alta- I like the points that you BOTH raise. Alta you sum it up: no matter a grumpy CM or an all out CM, the park will hit capacity, the products will sell--so in the board members minds, the cut backs and "whatever those managers are doing down at the parks", is working, so keep doing what you are doing.

    I wish there was a way for the CEO or park president to hear these words from the consmers---
    *BTW, My 5 year old is playing with his Black Pearl leggo ship as I type this!
     
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    Originally Posted By Hans Reinhardt

    "I think it's b/c the folks on the board want more profit in their pockets; isn't that usually the bottom line? Profit?"

    Profits don't go to the board members.
     
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    Originally Posted By TheHoop

    well..you know who/what I mean, right?
    *utterly embarassed for my slip*
     
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    Originally Posted By fkurucz

    >>Profits don't go to the board members.<<

    Correct. They either go to the shareholders (via dividend payments) and/or end up on the balance sheet (retained earnings).

    Of course, increased profits will generally boost stock price, which also benefits shareholders.
     
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    Originally Posted By alexbook

    >>Why can't they (disney)pay the same as what other local hospitality companies pay? - Why does it have to be so much lower?<<

    They do. It's not enough. A new employee at DL makes about the same as a new employee at the local mall, but is expected to deal with bigger crowds, meet a stricter appearance and behavior code, and provide superior customer service.

    Of course, Disney provides its employees with the "Disney Difference", which is that intangible sense of pride that comes from being part of the Happiest Place on Earth.
     
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    Originally Posted By TheHoop

    b/c of alexbook's last post, I always try to smile back at CM's, tell them thanks for their help or taking the time to mingle with my kid, etc.

    I can't imagine some of the 'tude that these CM'ms need to deal with--(just read some of the posts here at LP and you'll see the miriad of reasons that a guest can become upset) and the CM is expected to take it in stride.

    Hat's off to CM's.
     
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    Originally Posted By alexbook

    Y'know, my post #65 probably sounds more bitter than I meant it to. Put it down to this being Monday morning.

    Honestly, given a choice between working for Compass Books in DTD or some other "ordinary" bookstore for the same pay, I'd pick Compass almost any day of the week.
     
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    Originally Posted By juicer

    I thought most retail stores and restaurants in OC start at $10hr - unless you have a position that is tipped - Then its lower
     
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    Originally Posted By juicer

    At least In and Out Burger hourly starts at over $10hr
     
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    Originally Posted By SIR at X-S Tech

    No, $10 is very high, but yes, In and Out does start there. but they are not the "least" they are of the better company's to work for at least in the service industry.
     
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    Originally Posted By Socrates

    Sorry to come to this late, but reading about the work ethic of the current generation triggered some thoughts.

    The Great Depression and World War II certainly had an impact on older generations. For "The Greatest Generation" there is no such thing as enough security. The best example I've found of this is cartoonists. The older generation (like Charles Schultze) work right up until their deaths. The younger generations (like Gary Larson) quit when they no longer feel creative.

    Once I heard one shop foreman say the worst thing you could threaten an older-generation employee with is a layoff, while the worst thing you could threaten a younger-generation employee with is overtime.

    Does anyone agree?

    Socrates
    "The unexamined life is not worth living."
     
  12. See Post

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    Originally Posted By alexbook

    >>I thought most retail stores and restaurants in OC start at $10hr - unless you have a position that is tipped - Then its lower<<

    Last time I checked, I think Barnes & Noble started at about $8/hour.

    I've just been playing with <a href="http://data.bls.gov" target="_blank">http://data.bls.gov</a>, where you can get all kinds of break-downs of wage scales by location and occupation.

    Here are the 10 highest and lowest paid jobs in Orange County in 2005, ranked by median hourly rage (including estimated tips and commissions):

    Dining Room and Cafeteria Attendants and Bartender Helpers - $7.84
    Manicurists and Pedicurists - $7.84
    Dishwashers - $7.85
    Waiters and Waitresses - $7.87
    Food Preparation and Serving Related Workers, All Other - $7.88
    Bartenders - $7.97
    Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop - $7.98
    Baggage Porters and Bellhops - $7.98
    Combined Food Preparation and Serving Workers, Including Fast Food - $8.03
    Food Servers, Nonrestaurant - $8.04
    ...
    Sales Managers - $51.04
    Engineering Managers - $51.56
    Computer and Information Systems Managers - $51.62
    Natural Sciences Managers - $52.21
    Computer and Information Scientists, Research - $52.38
    Dentists, General - $52.46
    Pediatricians, General - $56.63
    Lawyers - $59.78
    Physicists - $63.13
    Podiatrists - $64.27

    I don't know if there's anything useful in all this, but I had fun looking it up. ;-)
     
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    Originally Posted By Hans Reinhardt

    So, what is the average starting wage for DLR cast members? It can't LOWER than those service wages listed above.
     
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    Originally Posted By iluvdisneyland

    Resort Food & Beverage starts new Foods and ODV Cast Members at $8.20/hour
     
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    Originally Posted By juicer

    $8.20hr!? Yikes that's horible :(
     
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    Originally Posted By jonvn

    In N Out Burger pays over 10 around here to start.
     
  17. See Post

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    Originally Posted By pecos bill

    When I started working full time back in the late seventies, I was making ten dollars an hour in an entry level construction job.
    Trying to live in Orange County CA. on seven or eight an hour must be incredibly tough.
    Forget your own apartment, you either have to share a house, or live with your parents.
    Are there any kinds of substantial benefit programs for these people?
     
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    Originally Posted By TheHoop

    I must admit, that is lower than I thought it would be--

    One thing about In'N'Out, they only hire cream of the crop 'kids'. Not that DL does not; my point is..the mob mentality is to naturally go to the hire hourly wage;

    I believe Disney could pay more and hold a high standard. Were they ever the cream of the crop and a higher standard?
     
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    Originally Posted By TheHoop

    Socrates, oh wise one :) I too have heard similiar comments from the generation above.

    In particular, it was from those in the military:
    Old days mentality-what could I do for my country?

    Nowadays-what's it going to do for me?
     
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    Originally Posted By ophellia

    I think once there was a top of the line hiring...I worked with people in 2001 who had an open contempt for the Park, it wasnt just a job, it was a job they complained about having...joking about directing guests to the farthest away restroom for kicks...the night the oak tree fell by Rancho there was NO manager in the house, they were all out doing their daily 2 hour lunch thing...a green cast had the task of evacuating an area when we were not even told had happened, by screaming security members we had never met...I was ordered to serve drinks to the families of the injured kids as security stood around and talked about trying to bribe any witnesses to silence with free gifts...I love Disneyland, sadly some folks working there really really do NOT care about Disneyland at all...there are NO benefits for the folks they hire for 4 hour shifts a few days a week...sad and true
     

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