Originally Posted By Darkbeer Just looked out the window in Tustin, 8 miles south of DL... not one drop of rain currently... and DCA is about to close....
Originally Posted By mousermerf Not only are they closing early, they refuse to pull the park guides with the wrong info (I've asked everytime i've been there - they refuse) and they refuse to update the Verizon app. They are not attempting to get this info to customers.
Originally Posted By amazedncal2 Disneyland website shows 9pm closing. If you look at the calendar for the rest of the month that 9pm is sticking out like a sore thumb.
Originally Posted By mousermerf This is exactly what happened Jan 18th: I parked, was given a flyer to advertise the Disney Parks Verizon app when i entered the structure at around 4pm. Noted the changed hours from a CM. Grabbed a Times Guide, went to city hall. Got the speil about weather - it did not rain all night from 4:30pm on BTW. Told the CM about the Times Guides, got a response that they would not pull them despite the incorrect info. Popped out my Verizon phone, showed them the wrong hours on the application, was assured it would be taken care of. It was not, i checked a few times through the rest of the night - logging onto it after the park had closed still had attractions listed as open until the original closing times. Today, same problem - app lists the original park hours. No one there is attempting to fix the problem of getting the info to guests. They are not even making an honest effort.
Originally Posted By mousermerf DB - could you convey my little story to Al and see if he can make maybe bring this some attention? It's obviously a poor guest service choice.
Originally Posted By Mickeysbestfan I didn't think many schools got this Monday off anymore. Don't most opt for next Monday for Presidents day now?
Originally Posted By Mickeymouseclub Encinitas School Calendar lists Friday 2/12 and Monday 2/15 NoSchool Presidents Day. I wonder why 2 days are needed to celebrate and why they make it a 4 day Holiday. i wonder how the other Southern Cal school districts are celebrating this educational day.
Originally Posted By skinnerbox Question for SoCal park regulars: How often did these mid-day decisions to close the parks early occur in the past? I'm talking about days like today, with no inclement weather, but TDA decides to roll back the closing by a few hours in the afternoon. I haven't had an AP for quite a while, so I can't tell you how often this has happened in the past few years. I know early closings of this nature (no bad weather) rarely happened in the nineties, if at all. I'm wondering if these are decisions being made by the new sheriff in town, George "Special K" Kalogridis. Seems way too coincidental that he becomes the new Prez last fall, and these early closings begin shortly after in 2010.
Originally Posted By Darkbeer Ok, some schools are getting Monday the 8th off, and some schools, and government workers are getting Friday the 12th off for President's Day. Let's look at the SCHEDULED hours for this week... Sun 2/7 - DL 8-12, DCA 10-10 Mon 2/8 - DL 9-11, DCA 9-7 Tue 2/9 - DL 10-8, DCA 10-6 Same hours as Tues for 2/10 and 2/11. (Wed & Thur) Friday the 12th is DL 8-12, DCA 10-9 Check out Disneyland.com for the full calendar (well, at least the next 6 weeks)
Originally Posted By Darkbeer >>I didn't think many schools got this Monday off anymore. Don't most opt for next Monday for Presidents day now?<< The above post is partly in regard to this quote.... But still MANY folks get BOTH Lincoln's BD and President's Day (the former Wahington's BD). Some folks only get the later. But my wife, who works for the County of Orange gets a 4 day weekend (both the 12th and 15th as holidays). Some schools decided two 3 day weekends was better than one 4 day weekend to keep up with the actual "teaching" schedule.
Originally Posted By SuperDry <<< like i siad earlier but no one seemed to listen it is closing early beaycse it is the off season. off seaosn hours 10-8 for DL 10-6 for DCA!!! This is not unusual >>> We listened - you just didn't make a good observation. Although hours vary seasonally, and it is indeed the off season, what is happening this year is different than in years past: they are changing same-day operating hours after the park has opened and after most tickets for the day have been sold. This is completely different than what's happened in prior years, where they schedule reduced hours well in advance because it's off-season.
Originally Posted By pjhorton21 The exact message they ran today was "Due to inclement weather, Disney's Cal Adv. will be closing at 6:00 PM." Everyone around just started laughing. We arrived at the parks at 11:00 AM and hadn't seen a drop of rain - in fact, when they made the announcement (we heard it at about 3:00 PM), the sun was out, and there was hardly any clouds around. There was a brief 5 minute shower at 5:15 - that was it. It was VERY obvious that the parks were closing because attendance was WAY down. Most rides were walk-ons - the longest wait at DL was Nemo - 20 minutes. I'd rather they'd at least be honest and say they're closing the parks due to decreased attendance - that makes more sense to me; much more so than to blame it on inclement weather that was non-existant. BTW, our family had a GREAT day at the resort. We'd like to thank the weather service for scaring people into thinking it was actually going to rain today!
Originally Posted By ecdc I thought it was ok until DB started using all-caps. Then I realized it wasn't. Now I'm mad. In all seriousness, while Superdry's analyses seems very plausible to me, it's doubtful the information is being relayed in a positive way to the paying customer. Meaning, the PA isn't saying "Since we're 20,000 guests short today, you actually get to ride more stuff and we're closing early." To someone coming from a distance, hearing the park is closing due to inclement weather on a nice day will seem like a bait and switch, even if it isn't.
Originally Posted By Westsider mousermerf, the Verizon app is primarily run by hourly Attraction Leads. The Leads all have Blackberries now they are supposed to update hourly with their current wait time, but it's really hit or miss if the Lead remembers to do it or even puts in the accurate wait time. The whole thing is run out of TDA by someone in a cubicle working Monday-Friday 8 to 4:30 (but TDA is notorious for cutting out early on Friday afternoon, so that explains the lack of updating on a Friday after 3:00). So if park hours are changed close to that guys off time, or on a weekend when he isn't there, the Verizon App just rolls along with the wrong info. The Leads and the kids in plaid at City Hall have no ability to change that kind of information, and they don't even know how to begin doing that. I only know what I know because I have a buddy who got in trouble for not changing his attracion wait time for a few days in a row on weekdays, when the guy in the cubicle noticed it. But on a weekend, on holidays, or after normal business hours, no one is monitoring the system and no one on property has the ability to change anything but the wait time for the Teacups. Except for the hourly wait time updates, it's entirely run out of TDA by a cubicle dweller working comfortable hours. And these early closings at Disneyland are really hurting the CM's who aren't full time. They are getting their shifts cut or outright cancelled, and there are so few shifts this winter anyway without Fantasmic!. The FT's and higher seniority CM's are okay, but I was talking to a couple CM's last night who had their 7 hour shifts turned into 4 hour shifts, or had their 4 hour shifts simply cancelled. I've been at Disneyland for years now, and I never remember a winter like this where we've had multiple early closings at both parks week after week. And it's not even raining tonight! It's clear and starry in Anaheim right now.
Originally Posted By Darkbeer Thanks for the insight Westsider... I feel for all the CM's currently... To Mousemerf, I have a weekly column, and yes I know Al Lutz... but he knows the general story, as so do I.... There is ALWAYS a time and place to deal with the issues, but I think you have a decent chance for reading more about this issue later this week online.
Originally Posted By mousermerf Westie - WDW has had the same system for years, only using it backstage/on the portal and then later the Tipboards at Epcot for guests. After a fairly long conversation with a manager at Epcot, at which point we walked together to the central tipboard to show that it was indeed wrong, I was told a similar story about someone in an office and how they were stuck with it for the time being (their was that only 1 Innoventions [which covers tipboard] manager who knew the password and he was not working that day.) The issue being discussed that day, btw, was that Living with the Land was being listed as open and offering FP despite being closed for refurb. As a guest service issue, it's something they've known about for a very long time and done nothing to correct. The Verizon app being incorrect is just the latest symptom. More incorrect information for guests and zero attempts to correct it.
Originally Posted By skinnerbox <<I've been at Disneyland for years now, and I never remember a winter like this where we've had multiple early closings at both parks week after week. And it's not even raining tonight! It's clear and starry in Anaheim right now.>> <<More incorrect information for guests and zero attempts to correct it.>> Simply. No. Freaking. Excuse. What. So. Ever!!
