Originally Posted By 999HAUNTS <Take responsibility for the action, don't blame others. Own it! Then let it go. Getting others in trouble because of your actions may be satisfying but it is wrong. > a) I did take responsibility as I've said so many times already. b) I am not blaming my action on anyone..not sure where you got that idea from. c) Who did I get into trouble?? I did not report him, even though he wasn't doing his job before this situation happened. He was too busy talking to someone to notice the 4-5 cars before me who did the same thing. I just happened to be the one he saw. d) I assure you I get absolutely no satisfaction whatsoever in getting anyone in trouble -don't know where you got that from, either. You obviously don't know anything about me.
Originally Posted By dlkozy As this conversation goes on the more "nasty" the CM in question is becoming. He is now treating people like dogs, disrespectful, rude, "got within inches of HAUNTS face and screamed in a condescending" etc. That is not what you said in your first post. It kinda looks like you are adding things because not everyone here believes that that CM was in the wrong. Just my opinion.
Originally Posted By piratebrittany As you'll read in the first post, HAUNTS said more happened between her and the CM than she chose to wrote. I have accused him of nothing that he did not do. Even if you choose to ignore the things he did that I've added, he still should not have acted as such.
Originally Posted By 999HAUNTS Wow - I've obviously lost some credibility regarding my character. Big mistake on my part to fess up to what happened and warn others to make sure to heed the cones. Those who know me well are emailing me and telling me just to bail out of this thread. I don't appreciate being called a fabricator as I am not one, and neither is PB. We shouldn't have to defend ourselves when I've already admitted to my wrongdoing. The CM's behavior was nasty. He did get in my face - very close. So much so that I asked him to back up off of me. He was disrespectful, and not just slightly. He did scream the whole conversation. Those of you arguing that fact were not there so you don't know how unnecessary it was.
Originally Posted By dlkozy >>>"I don't appreciate being called a fabricator as I am not one, and neither is PB. We shouldn't have to defend ourselves when I've already admitted to my wrongdoing."<<< No one did that-you are reading waaaaay too much into the posts. I just stated what your posts read like AND added that that was just my opinion on what I had read. Gee, if you did not want others opinion on your experience, guess posting it here on a discussion board might not have been a great idea.
Originally Posted By billrock4 The use of the word Nazi has been thrown around alot by people who have no idea of what people went through and havn't been even remotely treated bad enough to deserve it. It weakens your argument If you have a bad experience either go on your way or contact the park and have the CM change is work ethic.
Originally Posted By piratebrittany Maybe it's because I'm new to the Disney team, but I can't imagine treating a guest that way no matter what I may have gone through that day/week/month/what have you. We're to leave our problems at the door and be courteous and respectful to all guests, even to those who don't completely abide by the rules. In conclusion, IMO, the CM was completely out of line. Lesson learned? We'll never drive through the cones again. But everyone has their opinions as to how the situation should've played out and no one's going to win so there's no point in arguing. I apologize to have offended anyone if I did.
Originally Posted By SpokkerJones There are three places where I think cast members should drop the nice act and get things done. The parking lot, guest control and Space Mountain. These three places require a little bit of screaming sometimes to get people in the place they need to be. I can't think of a polite way to say, "STAY TO YOUR RIGHT!!!" You gotta scream it.
Originally Posted By TMICHAEL >>>The OP stated that she was in the wrong at the outset, so I'm kind of surprised that so many people here are reprimanding her. This topic is not about her behavior but about the impoliteness of the DLR employee's response.<<< SORRY, BUT WITHOUT READING ANY FURTHER, the OP was in the wrong, knew she was in the wrong and is just looking for validation that it wasn't that big of a deal. We also only have ONE side of the story. Dealing with a guest, especially an AP, who is going against the rules, even though others were doing it too, is in the right of the CM. If you want nice, follow the rules. Now back to our regularly scheduled program of pixie dust.
Originally Posted By skinnerbox If the parking lot CM's manager had witnessed his behavior, termination would have been the result. Doesn't matter what the OP did or did not do, that kind of abusive behavior is not allowed, under any circumstances. Years ago when the CM parking lot was in front of the admin building near Harbor House (long before DCA), I had an overzealous security guard slam his fist onto the hood of my car because I couldn't hear him telling me to stop as I was entering the lot. He was busy talking to another CM on foot, off to the side, completely out of my earshot. But he got it in his thick skull that I was disrespecting him by refusing to yield to his authority, even though my windows were rolled up and I honestly could not hear him telling me to stop so he could check my parking sticker. I assumed he saw the sticker on my rearview mirror when I pulled into the lot. Anyway, he was totally pissed and raced ahead of my car when I didn't stop and slammed his clenched fist onto the hood of my car, putting a nice dent into it in the process. Then he started screaming at me at the top of his lungs. "When I tell you to stop, YOU STOP! Got it? I don't see a parking sticker on your car so you have to leave now." The jerk was new and didn't see the sticker clearly placed on my mirror where it was supposed to be. I had to point it out to him. He acknowledged the sticker with a grunt and snidely reminded me to stop in the future if he ever tells me to pull over again. I tried to explain to him that I couldn't hear him with my windows rolled up, but he wanted none of it. Of course, he never apologized for hitting my car, either. I reported him to my area manager, as did several other CMs who had similar run-ins with the jerk. He was let go shortly afterward. Doesn't matter what a guest or CM did or did not do. That kind of abusive behavior is inexcusable for any reason. And at one time, DL used to think so, too.
Originally Posted By grlweatswchpstx skinnerbox, I just had a similar situation as I was heading into TDA the other evening after pyro. The security guard was screaming in my face, and I was no way in the wrong. When I got into work I was terribly upset, so much so that my coworkers called Security 1 to let her know what had happened, and she indeed followed through on it. You shouldn't be yelled at for any reason, Disney property or otherwise, by anyone in a work position. No matter if you were wrong on not. Unless there is a direct safety issue, someone is in harm's way, there's no reason for yelling at any job..
Originally Posted By 999HAUNTS billrock4 - I truly know what a Nazi is. Although I didn't mean that word in it's true sense and only meant to describe how the CM was acting, it was a wrong choice and for that I do apologize. I am very sorry for my choice in phrase, and am even more sorry if I offended you. Your post bothered me all night and I wasn't quite sure how to reply to make it right. It was very insensitive of me - Please accept my apology. To everyone else, I've realized that no matter what is discussed there will always be a few who argue just for the sake of argument. There is no wrong or right, but this seems to become a game of who can put whom in their proper place. That said, I know that driving through the cones was wrong. But I also stick to my guns in knowing that the CM's reaction was wrong, too. To the rest of you - thank you for your input. It's well appreciated.
Originally Posted By dlkozy Your apology was very nice to billrock4. >>>" I wasn't quite sure how to reply to make it right."<<< You did it perfectly!
Originally Posted By Shiva HAUNTS, for me it was never an issue. Anyone who knows you personally would know your integrity. I also thought the term Nazi might have been a poor choice of words but realized that you were using more in the Seinfeld "Soup Nazi" way than historical. I also suspect that most of us take an occasional "liberty" every now and then. Nowhere in any of your posts did I see you looking for validation, a ridiculous accusation from someone who doesn't know you nor your character. You freely admited that what you did was wrong and took responsibilty for it. I also agree that the CM over-reacted and that his actions went against Disney corporate policy. I have seen other CM's fired for doing far less than what you descibed. I'm very sorry to see that your thread took such a bad turn. It was undeserved and your last post continues to remind me why you have earned both my friendship and respect.
Originally Posted By Lady Starlight 99's a parkinglot rebel. He shoulda pulled you out of your bumper car and spanked you. ;-) 'Bottom' line, both were in the wrong. * besides 99, everyone knows you have to get out of your car to move the cones out of yoru way BEFOR going through them. duh! lol
Originally Posted By Sara Tonin I think I might have answered, "Sorrow Dad!" to this guy....for what they charge for parking you should be able to pic your own spot. Now don't take me literaly, I understand there's a reason for "guided parking", but don't be a jerk after charging me $12 (or has that gone up since last year) to park my car and go spend a couple hundred on admission, food and souveniers...let's remember who's the CM and who's the guest.
Originally Posted By TINK-MOBILE Sorry to hear of your unfortunate incident Haunts 999 , it certainally is understandable why he caught up with you and not the others, your knee was just too sore to drive so fast that you were a easy target , despite following the crowd of others, this gentleman handled his part of the situation in a very poor manner, he over stepped the boundaries that Disney has laid out for all of their cast members, two wrongs do not make a right, you apolozied for your error in judgement , that should have been sufficient...as they say you were in the wrong spot at the wrong time...with the wrong attendant...I believe that despite not knowing his name, you should put in a call or in writing to Disney of this unfortunate event, so that they can ensure that their parking attendants do not take these things into their own hands , I believe that if he met up with some one of the same nature as himself that evening he could have been in a real barn burner...being right about something is one thing, how you portray yourself in being correct is another..I wouldn't fire this person as he made a error in judgement as well, but he should be reminded...that he must treat others as he himself would like to be treated, having said that if he likes to be treated himself in that manner, then his next showing ,would be ,the door of no return...have a great day...hope to see you at christmas, if i can make it down..say hi to the kids for me...hugs from the tink-mobile oxox keep smiling ox
Originally Posted By TINK-MOBILE Haunts 999 , I did not read the posts after your first post, til after i posted my thoughts...having now done so, I just would like to say, keep smiling, you are a Wonderful person , who was born with a very Credibile Character , you have a wonderful heart, don't let this thing get the best of you, get back to that sparkling humour, that character smile, that you so easily portray, put this behind you, Miss PB...give MUM a hug...you have supported her well, there are so many sunny days ahead...lets blow this cloud away....YOU DON'T NEED IT TO have it HANG AROUND ANY LONGER, your all about sunshine and happiness, all of us have a lil rain that falls upon your shoulders from time to time, you handled your situation with dignity and respect, well done, darn caps.above..i did not mean too...they just come up every now and then...look forward to meeting you as a CM pirate Brittany..hopefully this christmas... take care the both of you, your BOTH SPECIAL and yes i did mean to capatlize that one...have a Great Day.. isn't Shiva a Wonderful Friend, i think so... HUGS from the tink-mobile oxoxox
Originally Posted By piratebrittany Yes, Shiva is a great friend and a wonderful man. Thank you so much for your cheery comments!
Originally Posted By iamsally deja vu! ! ! ! ! ! ! ! ! ! ! ! ! Oh HAUNTS, I just found out what has been going on here. I took a while to respond as I had to go back to 2006 and search for the thread where I complained about rude cast members. This is what TMICHAEL had to say to me. "One of my biggest gripes are guests, and APer's, that think they know everything and are entitled to what ever they want. So, if you're one of those, I'm with the CM" And then after many attempts to vindicate myself and many posts from other people (including a former City Hall CM) sticking up for me......... "Your responses only add to my opinion that you feel a bit entitled and you just weren't happy with the response in City Hall over the new, back then, SAP policies. Nor were you happy with the SAME response your husband AND daughter were given. Who was being rude." This guy sings one song, don't he?!? I won't launch into a big defense for you as you know how we feel about you and your daughter. Why not come out to the Parks with us this week? We usually walk in so we don't have to fret over the lack of organization in the Parking Structure. And it has been absolutely horrid our last few trips. Sometimes with no CM's at all.
