Originally Posted By TDLFAN >>We sometimes have to sacrifice show for efficencey.<< So very UN-Disney to sacrifice "show" for efficiency... especially when Disney should be efficient regardless. >>If we hard closed now at 6, guests who only paid for the day wouldn't get to see Wishes. The evening sky isn't dark enough until around 6:30, and Wishes is pretty much a staple item of a Disney Day at the Magic Kingdom.<< Since when? For many years the MK park didn't feature fireworks on most off seasonal nights. I thought EPCOT's Illuminations was intended to fill that gap on such nights. ...and I like the way you say "we" this, "we" that... which makes you look as if you are one of those responsibles for Disney's messy operations at WDW, even if you aren't in such management duties. It's opens up the possibility of criticism directed at you for things that you have no control over. If I were you.. I'd be more careful and say "my employer" this and "my employer" that... when making excuses about their bad operation and procedures.
Originally Posted By Kennesaw Tom I would have expected better operations on Disney's behalf on that night. What Disney should have done was let everyone know that there was a private party going on at 7pm and day quests can join that party by purchasing tickets at City Hall. Otherwise quests are asked to leave at a convient pace. Instead of telling us the park is closed and stampeeding us to the park exit.
Originally Posted By ssWEDguy >> let everyone know that there was a private party going on at 7pm and day quests can join that party by purchasing tickets at City Hall. << I'm pretty sure this is already the case. Any party of this sort that isn't already sold out welcomes guests who want to attend. I'm thinking that come switchover time that everyone who wanted to stay already has done the ticket purchase thing. For anyone who has not, it's EOD.
Originally Posted By Kennesaw Tom My point being that Disney should have let day passers leave in an orderly manner and giving us 30 minutes to an hour to leave. Instead they stampeeded us out of the park.
Originally Posted By WolvesTwilight I'm sorry I used we in the wrong context. Thank you for pointing it out to me. =) I'm sorry people are unhappy though, you shouldn't be at WDW. =\ I do have a question, though. When you drive into the park doesn't it display what time the park will be closing? Like at 7PM? I thought they were put in TTC as well. It was, to my knowledge, posted in a lot of places what time the park was closing, but then its also easy to miss them, I suppose. Like if you take Disney transporation, you pass all those signs since it takes you up to the front of MK. Once again, I'm sorry so many people are unhappy. =\ I'm sure the company is taking this all to heart and will try to improve it with future night events. ^^ Its nice to read stuff like this. I like reading guest feedback. I just hope I haven't shot myself in the foot by saying I work there. x_x
Originally Posted By bobbelee9 You haven't shot yourself in the foot in my opinion. There are people who would love to work at WDW. My daughter wants to be the one selling popcorn near the train station during the nighttime parade when she retires. Forgetting the paycheck, just to be able to go there everyday would be a dream come true for many.
Originally Posted By TDLFAN ^^Try going to 4 out of 5 Worldwide Disney Resorts on an almost monthly basis.... >>I'm sorry people are unhappy though, you shouldn't be at WDW. =\ << Well, I am not unhappy at WDW, but more like disappointed with/in some areas... >>When you drive into the park doesn't it display what time the park will be closing? Like at 7PM? I thought they were put in TTC as well. << That is correct but I wonder how many folks driving thru the Plaza actually read them signs. >>Once again, I'm sorry so many people are unhappy. =\ << You don't have to apologize for Disney' problems, but then again... If I was a proud CM like I suspect you are, then you genuinely feel our pain. >>I'm sure the company is taking this all to heart and will try to improve it with future night events.<< From your mouth to God's ears.. but I tend to be a bit less optimistic about this in regards to management. I just don't see them caring enough to fix legit complaints. many of the problems that I see at WDW on a regular basis stem from the fact that they have changed the way they performed their usual procedures at the park in the name of improving things, but most of those old and tested procedures were more effective than those they apply to the operation now. "If it ain't broke, don't fix it" <---THAT is the lesson any person in charge at WDW should learn and follow to heart. >>I just hope I haven't shot myself in the foot by saying I work there. x_x << No, you shot yourself in the hand.. which is less painful but nevertheless, equally regretable...
Originally Posted By WolvesTwilight I am a proud CM, even by CM standards, I think. I love the company. I love working for a company who puts a lot of emphasis on show and being above the bar of the local mainstream media. This is why I feel bad people are unhappy. I actually did speak to my managers about some of the concerns I read about the party because you're guests, you should come first. Anyway, I just wanted to know that I did speak to people in managment, who could relay the information.
Originally Posted By TDLFAN Then do me this simple favor... Tell them that I think it's a disgrace the MK does not have a more efficient plan of action in regards to crowds exiting the park on days the place is packed. I think it's a disgrace to send people backstage behind Main Street, next to a filthy and smelling garbage compactor, as they did tonight when I was there. NO OTHER PARK on Earth does this, and if this is the only way to move people thru Main Street when the parade is on, then major changes and improvements are needed on Main Street to improve crowd control and enhance the experience. May I suggest DLP's arcades for the MK?? I think it's a bloody shame that people pay top dollars to immerse themselves into "Disney Magic" at the MK, then have to be hit with the hard reality of a most disgusting backstage trip to leave the park. Is nothing sacred at the MK anymore?????
Originally Posted By WolvesTwilight Well, Disney opened up the back part of Main Street up because of the Construction at Uptown Jewelers, which goes away on the 25th. Its a nessessary addition to the concrete needed for disabled guests, who were having problems. When the construction started there were guests who complained they were stuck watching Spectro. I'm honestly surprised Disney didn't put up plants to usher people through the road like they usually do if they open up backstage areas for guest traffic.
Originally Posted By TDLFAN >>Well, Disney opened up the back part of Main Street up because of the Construction at Uptown Jewelers, which goes away on the 25th. Its a nessessary addition to the concrete needed for disabled guests, who were having problems.<< I understand that, but they have been doing this at the MK for several years now, with or without construction happening on Main Street. What gives??
Originally Posted By WolvesTwilight Well, I don't know. =\ Its sad I guess, I don't think its that bad, traffic wise, when there's parades moving along. I think there were incidents of guests using the path on their own.
Originally Posted By TDLFAN I just wish they did something permanent to fix this problem as opposed to sending guests behind the scenes. Walt would die all over again if he knew this goes on at a park bearing his name.
Originally Posted By WolvesTwilight I agree, but I don't know what to do beyond expanding Main Street or building some sort of quasi walk way. The cast does need the space behind there to get around, and building a hidden corridor for guests would be impractical.. *Ponder*
Originally Posted By Spirit of 74 I dunno ... I think it's poor planning and guest control. DL is much smaller, yet I've never seen them move guests out thru backstage. It's become SOP at the MK since the mid-late 90s.
Originally Posted By TDLFAN >>I agree, but I don't know what to do beyond expanding Main Street or building some sort of quasi walk way. The cast does need the space behind there to get around, and building a hidden corridor for guests would be impractical.. *Ponder*<< Go to DLParis and see for yourself what needs to be done at the MK.
Originally Posted By bobbelee9 Back up, Spectromagic might not be as great as the Electrical Parade, IMO but I would never consider myself being "stuck" watching it. What's wrong with those people? After the 4th of July fireworks, we went into the MK, and because of the throng of people leaving, we had to go the back way into Tomorrowland. Big deal. The Main Street cart venders were there if we wanted anything. I've been going to WDW since 1979, that's the first time I saw that area, it was something new. Not a problem.
Originally Posted By GrumpysWife >>DL is much smaller, yet I've never seen them move guests out thru backstage<< We were at Disneyland once (late 80's I believe)during the summer when it was CROWDED, and they exited us out behind the stores on main street. On the Emporium side of the street, specifically. It was too long ago to remember too much, but we were pretty interested to see the workings behind the scenes...
Originally Posted By WolvesTwilight You'd be surprised how many times I've been told off because of the Construction at Uptown Jewelers. For the first two weeks of the company doing construction, people would come through Uptown thinking they could cut through the doors like normal. We only have the doors open to the side of the construction and you can't cut through. I've had one guest get right in my face and say "I paid to go on rides, not watch some dumb parade." Or one mother of a flock of cheerleaders who said to me "I don't understand, the doors say OPEN DURING OPERATING HOURS why can't you open the doors?" in the most harshest, loudest tone I've ever heard.. I explain to them about the needed construction and tell them that the parade is usually almost over. So yes, people do feel trapped watching Spectro. =\
Originally Posted By Inspector 57 <<Walt would die all over again if he knew this goes on at a park bearing his name.>> But Walt himself is responsible for this mess. I'm as grateful for his genious and high standards as anyone else here, but let's face it... It was a design defect to build a huge theme park that has only one narrow means of egress. Especially since the obvious business goal was that the Park be very, very successful, i.e, FULL of people as much as possible. I get the whole "entering a movie" idea that leads to funneling everyone in through THE entrance, and I appreciate it. But it's a pragmatic nightmare.
