Originally Posted By vbdad55 Since timeshares connote negativity these kiosks end up cheapening and soiling Disney's goodwill----what's left of it anyway. They disgrace the organization's image especially with their shameless in-your-face approach in the parks --- maybe to you they do- to 150,000 families that have bought in they do not.. and shameless in your face- sorry just don't see that.. but hey, rant on
Originally Posted By vbdad55 ^^^the second sentence should have read: I think we have come to expect substandard service as the norm in most aspects of our lives ---- this point is dead on... as service slips virtually everywhere- at all prie points and industries...even a lower than used to be level at WDW gets more passes. I don't like it, but I think this is true
Originally Posted By barboy2 There are widespread negative feelings towards "timeshares"---- so much that those selling have opted to change the name to "vacation ownership". High pressure seminars on timeshares abound and people scoff at them----- and for good reason too.
Originally Posted By sjhym333 I am not sure when customer service took a backburner to making a dollar. It is silly in my opinion. I always patronize businesses that have exemplorary customer service. For example: Several years ago I ordered a book from amazon. It was shipped but never arrived. I called and spoke to a guy named Ken who said that the tracking of the package showed it left but never was delivered. He told me that he would walk down to the warehouse and have the book overnighted to me. My first thought was "Sure, you're no where near the warehouse and you cant walk to it." My second thought was it is 6pm and I wont get it for several days. The next morning I walked out the door and the book was on my front steps. It had been FedEx'd. Ok, I was impressed. I went to work, came home and was having dinner when my phone rang and who should be on the other end but...Ken! He was calling to make sure I got the book. Do you think that made me a customer for life? You bet it did. I buy almost all my books, music and other stuff from Amazon.
Originally Posted By Christi22222 Re: post 101.....SERIOUSLY EE??! Another one? Am I supposed to believe you have a life off of these boards and that you can't catch EVERY 101st post? Okay, so it was your topic to begin with.... What do we have 101 of? 101 working lightbulbs on Main Street? 101 running attractions? 101 well themed lands with no jarring interruptions? 101 happy LP fans visiting the MK? Bored and cold North Dakota minds want to know!
Originally Posted By Christi22222 sjhym333>>great story. Customer service does work. In this case, I would venture to guess you got a great price as well as great service. So often it's one or the other, and I think that is where folks have trouble choosing. I try to choose service as much as is possible, but back in my "struggling young family" days, I couldn't choose for much more than price. It is definitely a shift we have to make as a society.
Originally Posted By EPCOT Explorer >>>Oh dear. I feel that word coming on...Spirit will be here any second. And the first three letters are the same as our beloved Mr. Disney....coincidence? Or sick twist of fate? lol And EE, I won't be able to stand it if you miss another one. Because this IS post number 98, which is only 3 away.... <<<< He's still in the Orient....but let's hope he sees. And I missed again. I blame studying for finals...
Originally Posted By EPCOT Explorer >>>--- however the placements are not next to the rides-- in EPCOT the placement on the walkway towards WS is always a stroll- not a rush as there is nothing immediately in front of you-- in the lands people take their time shopping and eating..so I miss your point. I haven't seen a placement next to Dumbo, have you ?<<<< There's one right in front of Mission Space, and yes, there was one behind Dumbo until it was thankfully removed to start on Meet and Greet Land.
Originally Posted By EPCOT Explorer >>>--- maybe to you they do- to 150,000 families that have bought in they do not.. and shameless in your face- sorry just don't see that.. but hey, rant on<<< That's not the negative here. It's the clash of theme, and lack of tact when advertising for them.
Originally Posted By EPCOT Explorer >>>>Re: post 101.....SERIOUSLY EE??! Another one? Am I supposed to believe you have a life off of these boards and that you can't catch EVERY 101st post? <<< Me? A life? ...in the library, maybe? LOL. But... 101 Quality Concerned Dalmations woulda been my choice.
Originally Posted By HokieSkipper <<I haven't seen a placement next to Dumbo, have you ?>> Yup. There was one right next to Dumbo themed to a circus until FLE statred..
Originally Posted By leobloom >> why all the hyperbole ?- I already said in queues it would be way out of line, however in lands you an use your points to visit makes perfect sense. a little business sense won't hurt you, I promise. And I'll promise to keep my idea about them selling to people entering the bathrooms under wraps << I don't know. A 'lil business sense (sounds like a Sarah-Palinism) might not hurt me, but it sure as heck isn't adding value to the Great Timeshare Toilet of the World or whatever it is that Spirit calls WDW.
Originally Posted By EPCOT Explorer >>>Yup. There was one right next to Dumbo themed to a circus until FLE statred..<<< Had a wonderful photo op, too. I clutched plush there while I watched Wishes from the "theater in the round" area and sobbed.
Originally Posted By vbdad55 There are widespread negative feelings towards "timeshares"---- so much that those selling have opted to change the name to "vacation ownership". High pressure seminars on timeshares abound and people scoff at them----- and for good reason too. ---------- you know and I know that came from the early days of 'timeshares' and a combination of inflexibility and shady groups selling them in some cases. There is a reason why Disney and Marriott and others don't call their offerings that.. 1. because the offering really is quite different in structure 2. because buy from a quality compnay and receive quality, buy from Sam's Ski shack in Colorado and get what one pays for.
Originally Posted By vbdad55 But blindly defend on if there is blindness here it is on incessant attacks with little to no basis. After lee also was able to show the fact that yes they are profit makes that stopped - then it was too many- even though they keep selling, now it's their shacks are tacky ? what next - don't like their logo? please explain the 'lack of tact' statement - and how they should be selling them, I really am curious
Originally Posted By vbdad55 <<I haven't seen a placement next to Dumbo, have you ?>> Yup. There was one right next to Dumbo themed to a circus until FLE statred.. --- I stand corrected then - I did not see that one but would not like it there- I agree
Originally Posted By vbdad55 sounds like a Sarah-Palinism ------------- yeah like she has business sense..not a very good deflection.
Originally Posted By leobloom ^^Doesn't matter if she does or not. "A lil' business sense" sounds like the kinda crap preached by people like her (and you, too, evidently).
Originally Posted By EPCOT Explorer >>>But blindly defend on if there is blindness here it is on incessant attacks with little to no basis. After lee also was able to show the fact that yes they are profit makes that stopped - then it was too many- even though they keep selling, now it's their shacks are tacky ? what next - don't like their logo? please explain the 'lack of tact' statement - and how they should be selling them, I really am curious<<<< Because you support every decision that DVC makes, even ones that are definitely bad for theme, or for show. The signs, aesthetics, and yes, logo, clash with whatever theme they out it next to. We go from FW, to WS, to Fantasyland, to wherever there is a DVC cart, and instead of a total, immersive environment, we have a cart with logos plastered on it, an advertisement. Even if they are selling DVC to people, it's wrong. Its not the place to be doing so. Show > Efficiency Disney can find a way to make their profit somewhere else without ruining the illusion and thematics of WDW.
