Originally Posted By HongKongDisneyLand a very big mistake to underestimate the potential of 1.3 billion market and build such a small park. they also underestimate the consumer awareness in China. Their P.R. is lousy.
Originally Posted By SuperDry One side effect of seeing children being handed over the gates is that this is going to spread the reputation that the park is wildly popular, rather than that it's a sleeper. This can only help attendance, especially if they fix the problems with the ticketing system (such as by adopting the TDR plan of being able to buy date-specific tickets for any day of the year) and get the word out.
Originally Posted By HongKongDisneyLand SuperDry, you are right on this. I just saw it on TV, they were interviewing people in GuangDong Province about the recent incident at HKDL. One woman said she would not go to HKDL because she was worried that her child and her not being able to get in. Another younger lady said she is quite interested in going there with her mom since so many people were trying to squeeze in, it must be a very fun place.
Originally Posted By gardabble Actually, the problem with the ticketing was that HK Disney took account of Chinese new Year holidays in Hong Kong not in mainland China. Chinese New Year is only 3 day holiday in Hong Kong but in mainland China its a whole week. If you look at the blockout dates it only went from Jan 28th-31st. Disney should have extended the blockout date til Saturday Feb. 4th which they didn't and let the chaos begins.
Originally Posted By jlghk HKDL managing director held a press conference today to make a public apology for the chaos in the past couple of days. He sobbed on the TV saying that as a father he knew how frustrating it was when the children were denied into the park.
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Originally Posted By Mr X >>>Another younger lady said she is quite interested in going there with her mom since so many people were trying to squeeze in, it must be a very fun place.<<< LOL. Yeah, if you like small (but admittedly pretty) gardens, Chinese food (only!), and nothing to do...it's a heck of a place! >>>He sobbed on the TV saying that as a father he knew how frustrating it was when the children were denied into the park.<<< Now THIS is just pathetic. And it reflects poorly on the Disney image as well.
Originally Posted By HongKongDisneyLand ADMIN, pls remove the above posts! very provocative,defamatory,discriminative statement against chinese!!!
Originally Posted By misterbig All this confirme the mistake made by Disney when building such a small park. And, though I disagree with the behavior of certain guests, I can >>understand it. Imagine a guy from mainland China who bought in advance is ticket at a verry expensive price (yes, it is very expensive for Chinese people), he has only one day to visit the park and he can not go in. He wasted all this money for nothing. I can understand that they are hangry !<< I agree with Freddy.
Originally Posted By Mr X Oh please. First of all, I said "some", and I'm speaking of this OBVIOUSLY poor behavior that occured just recently. I've certainly never heard of anything like that at any OTHER of the Disney parks world wide. And, I've encountered many rude Chinese people both in Hong Kong, at Tokyo Disney Resort, and near my own appartment where there is a Chinese restaurant that busloads of them go to nightly (And, among other things, I've been shoved out of the way more than once walking past their bus, I've seen more than one Chinese guy smoking a cigarette while walking INTO a non-smoking convenience store and one of them was rude to the clerk who asked him to extinguish it, not to mention the fact that I have been grabbed and shoved by Chinese people (and ONLY Chinese people) hundreds of times here in Japan. HKDL, you are not trying to say that Chinese people are particularly POLITE, are you? Oh, and desperatehouses, whoever you are, you don't know me and I don't know you (nobody here does, as far as I know...if you're not just HKDL posting under a different name!), so don't make comments like that. In fact, the only adminable post here IS post 29, which is a personal attack. I don't really care if it gets removed or not though. Certainly, my posts were simply a matter of opinion and DEFINITELY not the first time such things have been mentioned here. Finally, I'm an American and I comment frequently about the rudeness and bad habits of Americans too. Would THAT be provocative, defamatory, and discriminative as well?
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Originally Posted By Mr X Oh, and by the way, before anyone else brings this up...I am well aware of the rude and unacceptable behavior of some Japanese people at TDR as well. I also do not approve of that. So HKDL, am I also "provocative, defamatory and discriminative" towards Japanese people. I sure hope not. Most of my friends and collegues are Japanese, as are my wife and daughter. And, why aren't you screaming for admins over in World Events, pal? There are posters there every day commenting about Middle Eastern people and their dislike of them. Not to mention the French. I don't recall any of THOSE posts getting erased. So get over yourself, kid, and don't scream for ADMIN again unless I personally attack you (which would be all too easy, come to think of it...but I won't).
Originally Posted By Mr X Post 32 is a great one. lol. "Another" poster we've never heard of (is that you again HKDL?) angry because I post the first hand truth about rude people. Sorry bro. Truth hurts sometimes. Oh, and the correct word would be "your", not "the", and certainly not both.
Originally Posted By SuperDry I want to add my comments. I don't mean in any way to diminish what others have said, but just to offer my observations. I recently saw what could be termed "rude" behavior at TDL by Chinese guests. People were getting situated for a parade, and a Chinese guest set up his camera on a tripod and was standing up in a sit-down-only area. A CM told and motioned him to sit down, and he did so until the CM went away then stood back up. The guy saw other guests nearby standing up with cameras and tripods, but apparently did not understand the distinction that those guests were in an area where this was permitted. Was he being rude to the guests sitting behind him that could not see? I'm sure he was from their perspective. Was it his fault? Well, he obviously didn't speak Japanese so he didn't understand what the CM was telling him, and saw other people nearby doing what he wanted to do. So was he being rude? For what I'm about to say, don't any of you Hong Kong residents try to deny it, as I know it's true. There's this kind of undercurrent attitude in Hong Kong with some about mainlanders and how they're less sophisticated. I'm certain that there are some people from Hong Kong that saw the footage of people climbing over the fence and thought "That's just like a mainlander, isn't it?" One thing that may not be obvious to many Americans is just how different Hong Kong is from the rest of China. Even though residents of both are ethnically Chinese for the most part, people in Hong Kong grew up in a modern society where the rules of behavior and the functioning of government and business are very much along Western traditions because of the British. Mainland China is a developing nation, and things tend to operate differently in developing nations. Here's another example. When I was in Korea, I saw a motorist and a police officer involved in a light shoving match with each other. I was told by the Korean that I was with that this is normal for Korea. Obviously the cop and the motorist had a "difference of opinion" on some matter, and the mutual light shoving was a form of expression and communication. What do you suppose would happen to that motorist if they came to the United States and tried that with a cop? They would be eating asphalt in about a half second, and be charged with assaulting a police officer. But did they intend to assault the offer? Probably not. Should such a thing happen, would their cultural background be an excuse? Probably not. I think that some people overreact when there's any mention of things like this, and want to pretend that there aren't any differences between people.
Originally Posted By TDLFAN misterbig... you just lost all credibility with me. If you have to come to LP to use 4-letter F words in different tenses, you have no business being here. That is quite rude and reflects poorly on you more than Mr. X or anyone else here. Please refrain from posting such filth on these boards. You owe everyone here an apology, sir. >>ADMIN, pls remove the above posts! very provocative,defamatory,discriminative statement against chinese!!!<< HKDL, the World is full of rude people everywhere (post #32 is proof) and China is no different. I have traveled enough to know that. If you have a problem with a post, use the "Report to Moderator" link below as I just did. Ditto to desperatehouses. >>HKDL managing director held a press conference today to make a public apology for the chaos in the past couple of days. He sobbed on the TV saying that as a father he knew how frustrating it was when the children were denied into the park.<< Well... Disney is an "entertainment" company and this CM sure played into that for the benefit of the Company. As sincere as his feelings may be, he comes across as phoney as can possibly be. If Disney cared a lot about those who could not get in the park, instead of shutting them out of the park, they should have compensates right there on the spot. This would have been a great opportunity to 'litter' the Promenade with dozens of Disney characters to allow those who could not get in to atleast have a chance at greeting characters and take photos.. IMO.. >>TDLFAN, how many times have YOU been shut out of the park on crowded days, when you could be there before park opening I mean...??<< This has happened to me at least 5-8 times at TDR only. ..And my very expensive premium AP to TDR is no help in allowing me entry into the parks if the gates are closed by the time I arrive. I have never been shut out of the other parks in the World. The good thing about this is that, in Tokyo...as soon as TDL or TDS closes gates, signs go up and most train station advising guests heading into TDR the park is closed. Maybe they should have done the same at MTR stations in HK? Or maybe they did and people just had to go and see the chaos by themselves??
Originally Posted By paulyahoo << instead of shutting them out of the park, they should have compensates right there on the spot >> Good point and the easiest way is to provide people with the option to get a refund. If these tickets are really valuable for mainlanders, give them money back.
Originally Posted By TDLFAN ^^^It's only fair, and I would hope for Disney to do so. Still I am sure these guests are now going back home with a very sour feeling about a ruined vacation. That's a tough situation to overcome with compensation alone. I feel for them. However..I understand those guests who tossed their children over the fence the fardest.. got gift plushes. Concequently, Imagineers are now looking into adding an arcade inside the park, similar to PP or DAK's Dinoland... (that was a joke)
Originally Posted By SuperDry <<< Good point and the easiest way is to provide people with the option to get a refund. If these tickets are really valuable for mainlanders, give them money back. >>> Refunds were offered, but that would not compensate for the cost of getting to Hong Kong. Also, I think the travel industry is ducking their part of responsibility for this situation. Prior to Jan 3, the only type of ticket sold was for specific date, but the tour operators complained that this was too inconvenient for them. Had that system remained in place, none of this would have happened. Now, Disney certainly gets some of the blame for designing a replacement that didn't work so well, and the managing director has said that they are looking to adding more days when date-specific tickets can be purchased.
