Originally Posted By skidca RoJo: Each summer for the last four years I keep trying to find a way to get our request. 2 out of the last 3 years we’ve gotten what we wanted by requesting at the time we reserve the room. Always told they can’t guarantee you a certain room but will note your request. I’ve been told on this board many times by many people that rooms are assigned a few days prior to your arrival. We always have gotten to the DLH around 9 or 10 in the morning, check in and they give us our room number and then tell us to call in the afternoon to see if the room is ready. I’m going to call this year a couple of days before we get there to see if I can find out what room we’ve been assigned. I still don’t get it. Why can’t Disney be more helpful when you’re spending the money they charge for suites? Wish us luck. Tom
Originally Posted By RoJo What I don't understand is why they told us at 8:00am that our suite would be a DTD Sierra tower room and by 3:00,sorry charlie.My wife says I should't make a big deal about it but I'm like you.If you are spending that kind of money and made your room request several months in advance they should at least try to honor it.
