Originally Posted By Dr Hans Reinhardt Maybe "rude" isn't the right word, but it's pretty clear that the cast member wasn't all that concerned about the overall guest experience, even when someone complained about it. Perhaps cast members don't set policy, but DL is not Chuck E. Cheese. It shouldn't take a rocket scientist to know that it's unacceptable for anyone to misbehave during a performance. In short the cast member on duty should have polity asked the guests to control their children.
Originally Posted By TheParsec I know that the Tiki Room makes me want to get up and sing and dance too! (But I wouldn't do that!). Was Maynard working that day?
Originally Posted By Jim in Merced CA Parents today are weird. They're so concerned about little Jacob and Jessica enjoying themselves that they forget that discipline is part of the overall picture when your child is out in public. At a theme park that means: - you have to wait in line sometimes. - you have to shut your mouth sometimes. - If you make a big enough fuss -- you have to leave. But most of these kids seem to get free reign wherever they go. At the movies, they get to run around the theater (you know, 'cause it's a kid's movie), and they're disruptive at restaurants ('cause, you know, they're 'just kids'). Heck, now Disney has developed some kind of thing where the little urchins can sit and color -- so they don't have to feel like they're waiting to meet a character. I guess that tunes them up for later in life -- when they can use FastPass -- and they can feel like they're not waiting in line then either. Instant gratification and all that....
Originally Posted By noahbear2008 I never said that the cast member was rude Goofyernmost. All I wanted was to have an enjoyable experience in the Tiki room. In fact I don't think I would have cared about the kids (too much) if I have not had my little one who didn't understand why he couldn't play with the rest of the kids. I was also worried that one of the kids was going to fall and crack their heads open on the Tiki or a bench. All I wanted from the CM was to in force the rules, he was never rude, but it seems we did have a difference of opinion on what was disruptive and unsafe.
Originally Posted By Goofyernmost >>>the Tiki room CM was the only cast member that we encountered that was rude, the rest of the time we had a great CM experience<<< This was copied from your post. I don't really mind what you call it but I have this thing about how people define rude. Mostly, it means, now, that someone disagrees with our opinions, therefore they are rude. I'm not really an English language policeman but my job in dealing with the public makes me sensitive to that word and how often it is incorrectly used. So, don't worry about it, I just wanted clarification as to what was considered rude. I think that the CM said something that you didn't want to hear. That's not rude, it is just information that you don't agree with. For the record, neither do I, but no one has asked me to set policy yet otherwise things would be a lot different in a lot of different places. The proper thing to do is to inform Disney about what you witnessed and why it bothered you, then if the CM is incorrect, they can make the necessary moves to prevent it from happening again of they do not agree. Otherwise it is policy and a very good reason to not participate in the future. If enough people feel that way...things can change.
Originally Posted By noahbear2008 I didn't realize I had said rude, I guess what I meant was that we had a difference of opinion. However, from what I am getting from the other comments is that the policy is to not allow this type of behavior. I started the thread to figure out if I even had valid concern since we don't get to visit very often. I have filled a complaint so hopefully it will be addressed.
Originally Posted By Goofyernmost True enough, that kind of behavior should not be tolerated because, frankly, in an effort to limit all boundaries of children and make them feel free, an attitude that will bite them in the butt when they grow up, parents don't seem to realize that others have rights as well and allowing their little special children free range is absolutely not OK. The sooner that attitude dies off, the better we all will be and they as well. Parents...your children need parents that can and will guide them into being productive and good individuals. They have plenty of friends, they don't need you to be one...they need you to teach them the ways that will make their life good. Many parents are failing miserably on that particular responsibility.
Originally Posted By Manfried As much as I detest the "under new management" show that Rafferty and company foisted on us, I have to admit the old show is boring to small kids. Disney needs to reinvent this show with some new creative version.
Originally Posted By Yookeroo "When I worked the Tiki Room in Florida, we had to sit inside during the show" Couldn't you complain to the union? OSHA?
Originally Posted By Moltres < several parents allowed their kids to dance and run (not walk) around the center Tiki statue and down the rows along with singing and yelling. At one point five kids were running around and it was like a kid/toddler Tiki mosh pit > Home-schoolers, non-immunizers, chiropractic going, vegan parents, You know the types. *sigh* I'm afraid it's the wave of the future.
Originally Posted By Goofyernmost >>>Home-schoolers, non-immunizers, chiropractic going, vegan parents, You know the types. *sigh* I'm afraid it's the wave of the future. <<< Now if that doesn't create a little excitement in this thread, nothing will.
Originally Posted By gurgitoy2 And...I'm going to glance over it and ignore it, LOL! Really, the CM should have stopped the kids from running, not to ruin the fun, but because it's unsafe. It's very dark in there, and the benches are low. There is bound to be one (or many) kids who trip and fall and hurt themselves. I'm surprised Disney hasn't really enforced that with all CM's. Still, it's hard to know what this one CM knew, but for safety reasons alone it shouldn't happen. Disney Legal would have a fit if they found out, probably. Next there would be shoulder restraints in there, LOL!
Originally Posted By SuperDry <<< The cast member was sitting inside the Tiki room watching the whole thing and I walked up to him and asked him are kids allowed to dance around and go crazy like this and he looked at me like I was crazy and said of course. >>> Although there have been a lot of opinions as to what people think the rule SHOULD be, I'm not sure that we've actually come to a consensus as to what the rule actually is. Is it possible that the rule actually allows kids to stand up and dance during the show? After all, Tiki is the only attraction that I'm aware of that permits food and drink consumption during the show.
Originally Posted By Dr Hans Reinhardt Although there have been a lot of opinions as to what people think the rule SHOULD be, I'm not sure that we've actually come to a consensus as to what the rule actually is." If you aren't allowed to take flash pictures because it's a distraction to others why would they allow kids to run around the theater during the performance? I think the assumption is that such behavior is inappropriate and therefore there may not be a hard and fast rule from Disney operations.
Originally Posted By Sara Tonin I'm afraid I'd have had to fight the urge to stretch my leg in front of one of the little dahlins.
Originally Posted By Dabob2 It sounds to me like the cm was not rude so much as lazy, ie just couldn't be bothered. Or perhaps had had bad experiences trying to enforce rules before, at TR or elsewhere.
Originally Posted By Lady Starlight Maybe they need to install lap bars. Just like the ones in Moments with Mr.Lincoln.
Originally Posted By FerretAfros No, no. That will never be sufficient. They will clearly need over-the-shoulder restraints. I hear they're already testing them in the Superstar Limo building...
Originally Posted By SuperDry <<< I think the assumption is that such behavior is inappropriate and therefore there may not be a hard and fast rule from Disney operations. >>> If there is not a hard and fast rule, I would not expect the CM on duty to enforce what would then be a non-rule, even if some would consider it common courtesy. So, we're still in the position I pointed to earlier: we don't know whether or not kids running around during the Tiki show is or is not prohibited.