Originally Posted By devoy1701 hey guys. The site is up at www.fixthemagic.com! Check it out, register, and help add to our Issue Trackers! This won't work if we don't get people like you to participate in reporting and updating issues!
Originally Posted By Spirit of 74 Great! Look forward to checking it out. I'd encourage you to pop in regularly and let us know what is going on ... there's a lot of feedback just waiting in the LP pond.
Originally Posted By devoy1701 Hi Everyone, So the website has been up and running for about 5 days now. We're doing our best to get all of the kinks out of the delivery and are still tweaking a few things. 45 Members and 19 FB likes, though we need to do everything possible to get those numbers to grow and fast! Our "Articles" section offers some editorials on how some of the creators of FixTheMagic view the current situation of WDW as well as offering some of our members a chance to write something as well. Our "Issue Tracker" section allows our members to participate in this effort with us and report whatever maintenance (or lack there of) or other issues they encounter while at the parks on a designated thread for each section. Lucky for us, even being just 5 days old we already have 3 or 4 registered members who have been quite active this weekend in pointing out observations running from The Seas with Nemo and Friends (both ride and Pavilion), Ellen, Fountain of Nations, it's a small world..., and the Astro Orbiter. The eventual goal here is to have a large base of members who are actively reporting in our Issue Tracker that we will be able to have every major effect and area of each attraction listed out and simply have a status tracker of if it's working or not and a brief description with a date and time. It's going to take A LOT of time and effort for us to get to this point though and we need EVERYONE to help out with this! Afterall...we're doing this for all of us who have a great fondness for WDW, we're not just doing this for our health! =) I ask everyone who reads this thread here to do 3 things for us: 1) Register as a user at FixTheMagic.com and remember to keep your eyes open next time your at the resort! 2) Like our Page on Facebook! You can link to it from the website or just search "Fix The Magic" from Facebook. The Facebook page is going to be a big way to show TDO and TWDC how serious (and hopefully large) this group is. 3) Offer us feedback on our site for ways to improve our delivery, or if you can help us out personally please let us know. You can also email me directly at Andrew@fixthemagic.com if you have any questions or comments for me! Thank you everyone!
Originally Posted By Manfried <<The site is up at www.fixthemagic.com! >> Oh great, yet another fanbois obsessive web site convinced they know how to fix Disney. Usually run by wannabe Imagineers. You want to run a theme park? Then stop obsessing over Disney's and get some investors to back you if you really know how to do things better. After all everyone is so much smarter than Disney.
Originally Posted By Spirit of 74 I don't get why anyone would have an issue with a group who simply wants WDW to be the place it is promoted, publicized and pimped as. It's a shame that any such initiatives are needed. But I'm not a bitter jaded ex-Imagineer or even a wannabe one. ~GFC~
Originally Posted By devoy1701 <<<Oh great, yet another fanbois obsessive web site convinced they know how to fix Disney. Usually run by wannabe Imagineers. You want to run a theme park? Then stop obsessing over Disney's and get some investors to back you if you really know how to do things better. After all everyone is so much smarter than Disney.>>> If you happened to wander on over to the site (or even read what I wrote) you would notice that we're not armchair-imagineering over there. We're simply pointing out maintenance issues, wear and tear, broken features or guest areas that should have been repaird of chipping paint and dented walls years ago. We're not claiming or pretending to be able to run Disney better than Disney (well maybe we are), we're pointing out things that need to be addressed
Originally Posted By MousDad Disney is extremely smart. It takes an amazing amount of cunning and ingenuity do as little as possible while at the same time milking as much money out of guests as possible. I don't think anyone ever thinks they're not smart - just wrong.
Originally Posted By devoy1701 <<I don't think anyone ever thinks they're not smart - just wrong.>> All we have to go by is the way Disney used to maintain WDW in the past anyway. So it's not like we're all saying we can run the parks better than you, because they used to do a great job. Our message is simply..."hey, your slipping and cheaping out on us and yes we are noticing..."
Originally Posted By Spirit of 74 <<Disney is extremely smart. It takes an amazing amount of cunning and ingenuity do as little as possible while at the same time milking as much money out of guests as possible. I don't think anyone ever thinks they're not smart - just wrong.>> That almost makes them sound ... evil! And while it may be 'smart' if you're an exec at TDO in the past decade and in your 50s with retirement around the corner, it wouldn't be smart if you were younger and or realized and cared about long term damage to the BRAND. ~GFC~
Originally Posted By Manfried <<If you happened to wander on over to the site (or even read what I wrote) you would notice that we're not armchair-imagineering over there. We're simply pointing out maintenance issues, wear and tear, broken features or guest areas that should have been repaird of chipping paint and dented walls years ago. We're not claiming or pretending to be able to run Disney better than Disney (well maybe we are), we're pointing out things that need to be addressed.>> I have looked at your site, and its just another whiny baby site. Seriously, if you think Disney is doing so bad do you think that yet another (and there are hundreds) is going to do anything? It is a company that wants to make money. The best way to get them to do things is not to complain about it - especially since everyone at all of these sites buys annual passes and goes into the parks all the time. So they've got your money. That is what they want. Don't go, don't spend money on them, don't buy an annual pass. Go somewhere and do something else with your spare time. Then, and only then, will they do something. Instead you buy the product and then complain about it. Oh yeah, that works. HAHAHAHAHAHAHAHA,
Originally Posted By MousDad ^^ Never underestimate the power of the voice. While continued customer funding may be a tough obstacle to overcome when it comes to fighting for change, I think Disney has made it clear through their desperate social media attempts, that bad talk hurts. And like Spirit says below: >>And while it may be 'smart' if you're an exec at TDO in the past decade and in your 50s with retirement around the corner, it wouldn't be smart if you were younger and or realized and cared about long term damage to the BRAND.<< which is a good point. This is where voices of dissent can make eventually impact.
Originally Posted By Manfried You can also complain so much that no one listens to you. Or so much it eventually affects the business, to the point of just shutting down. "The sky is falling! The sky is falling!"
Originally Posted By Bob Paris 1 "They know of our displeasure, they just don't care." Further to that, they have apologist DoM's who shout us down and tell us we are all nasty poo-poohers because we claim the sky is falling! Oh and DVC sucks.
Originally Posted By Bob Paris 1 "This isn't a question as much as a statement. I don't know who this should go to, but I want someone to see this because it isn't getting through to Disney World. The current state of Carousel of Progess and especially Splash Mountain is horrid. This looks like the Paul Pressler era, which is not a good thing. Splash just got out of a rehab and it looks worse then ever! When 3/4ths of the audio animatronics are broken, why even have the attraction open! Big Thunder is also looking pretty pathetic. I just wanted to let you know that because of this a lot of people are not renewing their passes, buying tickets, etc. This is NOT OKAY and this "At Least Its Open" mentality will not bring in money. Disneyland is doing SO much better then here and the stuff I am hearing about why the park is like this is depressing. Hopefully something can be done about this or I will not renew. Thank you for your time. This is what I wrote to disney. I encourage everyone to send an email and City Hall it up every visit." In the spirit of constructive criticism and having worked in customer relations(particularly taking customer complaints)and speaking from a purely professional standpoint, I would have to tell you that if *I* recevied that email, complete with missing apostrophes, incorrect capitalizing of words and my all time most hated pet peeve; thinking "then" and "than" are interchangeable, I'd have hit the "delete" button faster than you could type "could of"(it's could HAVE, illiterate Gen "Y"ers). ANYBODY in HR or customer service will tell you that one of the MAIN WAYS your complaint will be taken seriously is if you present it in a professional and correct manner.
Originally Posted By devoy1701 <<I have looked at your site, and its just another whiny baby site. Seriously, if you think Disney is doing so bad do you think that yet another (and there are hundreds) is going to do anything? It is a company that wants to make money. The best way to get them to do things is not to complain about it - especially since everyone at all of these sites buys annual passes and goes into the parks all the time. So they've got your money. That is what they want. Don't go, don't spend money on them, don't buy an annual pass. Go somewhere and do something else with your spare time. Then, and only then, will they do something. Instead you buy the product and then complain about it. Oh yeah, that works. HAHAHAHAHAHAHAHA,>> I disagree and think you're completely missing the point. With WDW, there isn't much that can be done to stop the cash infusion that the resort sees, so we have to go at it with a different approach, and that is to try to be a very loud and vocal site presenting facts separate from opinion. How can some one argue a report and picture of deteriating wear and tear or effects not working? That's how this site is different. It offers a place to put all of these reports together and keeps the opinions/discussions/fanboy rants out of it. So if Disney looks on our site, they're going to see an update, and possible even some pictures, and perhaps one of those Park VPs will see those pictures from the Seas Pavilion and go "wow, that really doees look bad." Or perhaps we will get a large enough and vocal enough base that we start popping up everywhere on the internet. Just look how quickly some of the effects on Splash and Big Thunder were worked on after Kevin's articles (though I'm not discounting that the board in town didn't have something to do with this) I've stopped paying and going to WDW, but that alone isn't going to do jack crap. This site has to potential to do more than just stop one persons cash flow into TDO's pockets. Humor us and like the page. It isn't going to kill you ya know.
