What's wrong with Disney 'fans' ...

Discussion in 'Walt Disney World News, Rumors and General Disc' started by See Post, May 9, 2008.

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    Originally Posted By trekkeruss

    Spotted fans!
     
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    Originally Posted By MPierce

    Surely we can come up with some more reasons to kick ourselves over....and don't call me Shirley!
     
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    Originally Posted By demderedoseguys

    >>I'd love to hear a DVCer at one of the resorts ranting at the front desk about upkeep at the resorts or the like ... but thus far, I haven't.<<

    I've owned DVC since 1999 at the BW.In July 2006, I complained no fewer than 5 times on things that I felt were not up to Disney standards, from the dirty bathrooms in the parks to rude CM's only to be answered with the "sorry for your inconvenience" line. One time we complained to a manager at guest services about a rude CM and even THAT person was rude to us. Being a DVC member carries no more weight than the first time visitor.
     
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    Originally Posted By Spirit of 74

    ^^That's a shame and it makes me wish some of the other DVCers would chime in.

    But if Disney is treating its 'owners' like crap when they bring legit complaints, I might (if I were one) take that a bit higher ... Jim Lewis, perhaps.

    You can't sell people on having an ownership stake and then ignore them unless the individuals allow that to happen.

    My hope (and if you had told me I'd have said this 3-4 years ago, I'd have said you were crazy) is that DVCers assert their power and help give Disney the nudge to do things the right way.

    The least-expensive buy in is now what? Over 15 grand?

    And let's be honest, the average DVCer probably has 'invested' 2-3 times that ... that's a lot of moolah.
     
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    Originally Posted By Jim in Merced CA

    ^^The average DVCer has 'invested' $45,000?

    That's a lot of hotel rooms.
     
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    Originally Posted By Spirit of 74

    From talking to some people in the timeshare business, Disney sells very few of the basic 'buy ins' ... and even many of those that buy the basic number of points tend to add more within 18-36 months.

    And that's not even counting the 'maintainance fees' ... and all that money in Disney's vaults.

    But yeah, Jim, $45,000 sure buys a whole lot of hotel rooms. Even Disney ones.
     
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    Originally Posted By RoadTrip

    << ^^The average DVCer has 'invested' $45,000?>>

    Well, my investment is more like $25K or so, but I suppose if you consider maintenance over the life of the contract you are talking $45 K or more.

    << I'd love to hear a DVCer at one of the resorts ranting at the front desk about upkeep at the resorts or the like ... but thus far, I haven't.>>

    I've complained at DVC properties and had pretty decent results.

    One trip we checked into the Wilderness Lodge and our room had not been cleaned. I'm not talking about a poor cleaning; it had not been cleaned AT ALL.

    I called the front desk and asked for another room. I was told that they had nothing else available. I said that then I wanted someone up to clean the room soon.

    I waited about 20 minutes and no one had come to clean the room. I wanted to go to go to dinner but did not want to leave until we had a clean room. So I called housekeeping, explained our situation and said that we NEEDED to have our room cleaned right away.

    About 5 minutes later someone showed up at our door. She apologized for the condition of the room. She said that she was the Housekeeping manager and that somehow our room had been overlooked. She told us to go enjoy dinner and that she would make sure our room was properly cleaned while we were gone.

    So we went off to the Territory Lounge. Sure, it's a bar. But they have food too, really they do. Some of it from Artist's Point even. So I don't want anyone making wise remarks about drinking my dinner.

    We had a couple of appetizers and then spent a couple of hours getting a good Disney buzz on. My wife had a glass of wine or two. I had a martini or two.

    At any rate, when we went to pay our tab we were told that it had been taken care of. The server said he had been told we had a problem at check-in, and that they hoped this would help our vacation get off to a good start.

    WOW -- Free booze form Disney -- does it get any better than that?

    We went back to our room and were absolutely amazed at how sparking clean and spotless the place was. They must have put three times the normal effort into cleaning the room.

    There was a handwritten note from the head of housekeeping again apologizing for the condition of the room when we checked in and asking us to call her personally if there was anything else we needed.
    Needless to say, we were pretty happy campers. If you complain effectively you will be taken care of. I think our great treatment came partly because we never asked for anything other than a clean room.

    Disney is all about exceeding expectations. If you demand too much in a situation like this they know they will NEVER exceed expectations so they don't even try. In my opinion many people who complain about poor service from Disney demanding compensation and getting none are getting exactly what they deserve.
     
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    Originally Posted By bobbelee9

    To me, ^^^ that's a Disney ending. Good to hear.
     
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    Originally Posted By davewasbaloo

    Now that is the way to do it, great to hear Roadtrip!

    Jim - if used properly, DVC is a bargain. They are not ordinary rooms, but villas/appratments, bigger than my house, and with Jacuzzis. Personally I prefer Marriott Vacation Club, but DVC is pretty cool. Now that Hawaii and California are being built, we are considering a future investment in DVC.
     
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    Originally Posted By davewasbaloo

    Considering MVCI is $34,000 for cheapest buy in at DLP, DVC seems a good deal.
     
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    Originally Posted By Moondoggie

    Guests who mimic the spiel of the ghost host on Mansion at the beginning of the attraction.

    Like nails on a chalkboard.

    Well...maybe not that bad, but close.

    Is it supposed to be funny? Cute?

    I don't get it.

    I find it irritating though.
     
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    Originally Posted By bobbelee9

    I do it quietly to myself.
     
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    Originally Posted By tashajilek

    OMG I HATE IT TOO!!!!


    People also do it on the TOT, the part that says you are entering " the twilight zone"
     
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    Originally Posted By A Happy Haunt

    If EVERYONE is in on it, it's funny. If it's just one loudmouth, not so much.
     
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    Originally Posted By MPierce

    I hate it when a bunch of teenage girls are in there screaming louder than me!
     
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    Originally Posted By MPierce

    great topic Spirit I'm glad you started it! :)
     
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    Originally Posted By EPCOT Explorer

    They don't go anywhere else but Disney.


    I broke that mold this past week for the first time in about 2 years.

    After a week in Boston.... Going to Disney doesn't seem so huge, as it once was.
     
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    Originally Posted By EPCOT Explorer

    But seriously....If you go every year, or every 6 months...You can afford to skip a trip, and see something REAL. See what made this country what it is. See something that is part of your heritage.

    As much as Disney is a great place for fun, and immersive fantasy...it isn't real. Seeing something that was created so long ago, and something that continues to hold up the country you live in today is so much more meaningful, and rewarding.

    I'll always love Disney...and be a fan...But, there's more life than it. First and foremost, is your country, your heritage, your past, your History.
     
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    Originally Posted By Spirit of 74

    <<great topic Spirit I'm glad you started it! :)>>

    I don't quite get why the ancient thread was dug up, but I guess recycling is a good thing.

    ~A Green Spirit~
     
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    Originally Posted By Spirit of 74

    <<They don't go anywhere else but Disney.>>

    I find those people scary ... they also are largely scared of the real world.


    <<I broke that mold this past week for the first time in about 2 years.

    After a week in Boston.... Going to Disney doesn't seem so huge, as it once was. >>

    Boston is a great city, no doubt about it.

    But the world is full of great places, which is why as much as I love WDW, I won't waste time and money on getting the same stale magic at higher price points.

    ~Dinner in the North End is Magical!~
     

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