Originally Posted By EPCOT Explorer >>>One of the shifts I works this week I was put with a CM that throughout the conversation told me I was such a disney freak (which okay is true) but it was because I had been to DAK and seen Lion King AND had been to MK and seen Hall of Presidents since Obama was added. Oh and later because I knew WHAT and Where Min n Bills Dockside Diner was (Umm we were working WITHIN sight of the boat and she had worked at the Studios for over a year)<<< Oy. And you both work there? It's one thing to know these things as a fan, but it's everything to know it as an employee.
Originally Posted By -em It was surreal to me.. Someone has left a Birnbaum's guide and she was flipping though it amazed... It's one thing to know the "geek" stuff like attraction openings/fun facts etc its another to not have basic ideas about the park in which you work (and work in sight of) It's like working R n R Coaster Gift Shop and be shocked its a ride (true story) -em
Originally Posted By EPCOT Explorer ^ That's just scary, and when I jump to the conclusion that there is something wrong with the person, and Disney's efforts, though waning, are hopeless. No offense, but I speak the truth. LOL.
Originally Posted By SuperDry <<< It's like working R n R Coaster Gift Shop and be shocked its a ride (true story) >>> This reminds me of some people that I knew in high school that after half a year still did not know the names of their teachers. Some people are bound to go through life more or less oblivious to things around them. It's amazing that these people can get dressed and their shoes tied on their own.
Originally Posted By MPierce >> It's one thing to know the "geek" stuff like attraction openings/fun facts etc its another to not have basic ideas about the park in which you work (and work in sight of) It's like working R n R Coaster Gift Shop and be shocked its a ride (true story) << Please tell me you were just joking Em. Nobody can be that unbelievably stupid.
Originally Posted By Spirit of 74 <<If you care about that, you care about her image and her knowledge of the resort, and how she speaks to an audience that's there for the best. They are like politicians, in my eyes. They need to know how to speak and how to present, and also how to manage and make choices. Like Walt. Like Roy. Like Card Walker. Like Eisner. Even like Iger, who, I must say does a pretty good job of PR.... But then again, he's used to the camera, no? "It'll be rainy in the Magic Kingdom today...be sure to pick up your D23 synergy poncho with built in iPad to keep magically dry!!!!">> The thing is most Disney execs and PR hacks come off as exactly that ... politicians. Fake. Phony. Disingenous. There for the cameras. I can't say I've had more than casual contact with Ms. Wallace, but she comes off as someone who couldn't be honest and genuine if her life depended upon it. It's all about sticking to the script (even if it's a poorly written one) and being on message and 'ON' all the time when on stage/in the public eye.
Originally Posted By Spirit of 74 <<Got into an argument at work last week over the fact despite what they thought there was NO such thing as the Walt Disney World Company. >> There was actually a time when I believe this was correct nomenclature in some written materials, but don't hold me to it ... I just have a vague recall of it being used at some point in the distant past.
Originally Posted By Spirit of 74 <<I think its more than that. Its a combination of things of cutting traditions,removing the deep heritage from training and cast who don't frankly care. One of the shifts I works this week I was put with a CM that throughout the conversation told me I was such a disney freak (which okay is true) but it was because I had been to DAK and seen Lion King AND had been to MK and seen Hall of Presidents since Obama was added. Oh and later because I knew WHAT and Where Min n Bills Dockside Diner was (Umm we were working WITHIN sight of the boat and she had worked at the Studios for over a year)>> See, I think it's worse. I often hear CMs giving out bad/incorrect information/advice to guests and wait and then tell the guests the right info and hope for their sakes that they believe a kind Spirit over a clueless CM. Disney is partly to blame in the way it hires and staffs locales (at one point you could do into a shop at the MK and a CM who worked there in 1977 was there in 1989 or a favorite waiter at the Poly in 1974 was still there in 1992 ... but that was before Disney became the monster that ate Central FLA and now if someone has worked in a location for more than a year, it's a big deal) ... training is also an issue as is severly limiting the operating info it even gives CMs working front-line. But some is personal responsibility as well. You have a job and are working with the public, then you damn well should know the basics or know how to find out the answers if you don't.
Originally Posted By Spirit of 74 <<It was surreal to me.. Someone has left a Birnbaum's guide and she was flipping though it amazed... It's one thing to know the "geek" stuff like attraction openings/fun facts etc its another to not have basic ideas about the park in which you work (and work in sight of) It's like working R n R Coaster Gift Shop and be shocked its a ride (true story)>> That's the type of story that needs to be passed on to the VP and GM of said park. No excuses for that kind of ignorance.
Originally Posted By Bob Paris 1 "It's one thing to know the "geek" stuff like attraction openings/fun facts etc its another to not have basic ideas about the park in which you work (and work in sight of) It's like working R n R Coaster Gift Shop and be shocked its a ride (true story)" I know what you mean. I remember when I was at DAK and the construction walls were up for Chester and Hester's and I overhead some guests asking a CM what they were building in there. He ACTUALLY told them it was Beastly Kingdom and ran through all the rides and attractions going in. After they left him I actually followed after them and advised them it was all completely untrue. I did not want them planning another holiday in twelve months to see this wonderful new addition, only to be HUGELY disappointed. I don't know whether the CM was just joking or whether he had heard that and was just passing it on. Either way, it was sad I had to put it right for guests when that is the CM's job.
Originally Posted By EPCOT Explorer >> The thing is most Disney execs and PR hacks come off as exactly that ... politicians. Fake. Phony. Disingenous. There for the cameras. I can't say I've had more than casual contact with Ms. Wallace, but she comes off as someone who couldn't be honest and genuine if her life depended upon it. It's all about sticking to the script (even if it's a poorly written one) and being on message and 'ON' all the time when on stage/in the public eye.<<< You know what I mean...Like a GOOD politician. Or a good speaker, more realistically. And if she was just "Sticking to the Script", then, who the hell is writing those? Half of the things were wrong!
Originally Posted By bobbelee9 ^^^But if you say it loud enough and with conviction, people will believe. Yeah right.
Originally Posted By EPCOT Explorer >>>^^^But if you say it loud enough and with conviction, people will believe.<<< Say it well, say it warmly, say it truthfully, it could actually work. Even Eisner...maybe even Iger gets that. Our execs should too. I hold them to that standard.
Originally Posted By dshyates "The small oil mishap in the gulf is totally over blown by the liberal media!"
Originally Posted By Bob Paris 1 I believe he was banned a week or so ago for a threatening post he made toward some people here.
